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All 57 Stalis accommodations

Cactus Royal Spa & Resort Hotel

4.0 of 5 Specialty Resort   |   Ag. Ioannis Str., Stalis, Crete 700 07 , Greece
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Cactus Royal Spa & Resort Hotel
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Ranked #11 of 57 Specialty Lodging in Stalis
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 29, 2014
Rachelalv Market Harborough, United Kingdom
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78 reviews from our community

Traveler rating
    49
    20
    5
    4
    0
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12
46
4
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
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    (14)
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Market Harborough, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 29, 2014

My friend and I have just returned from the cactus royal hotel and spa. We were upgraded to a junior suite which gave us a sitting room as well as a bedroom. The hotel is amazing, as are the staff. The hotel predominantly serves German, Dutch and Swedish guests and the staff were very pleased to have two English girls... More 

Was this review helpful? Yes 1
Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 23, 2014

IF you believe you are heading to a 5 star hotel, you might have to have a look at other options as well. And here is why: THE HOTEL * Territory. The territory is quite small, with no actual playground or garden (however there is a small one which we did not actually visit). The entire area is quite clean,... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 10, 2014 via mobile

Last day staying at the Cactus Resort and we will definitely be coming back again. Okay so I've stayed at luxury 5*hotels in London/Paris etc and this hotel doesn't really have the luxury element, however, the relaxed and chilled out feeling of this hotel deserves the five star award. Good point - *The hotel is super clean, pool is spotless,... More 

Was this review helpful? Yes 3
Amsterdam
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 30, 2014 via mobile

Just spent a week here 22\9\14 this is not a 5* allinclusive. The rooms are clean and not a bad size although on 3 occasions I had trouble with housekeeping minor things but not what u expect from a 5*, no towels, room not cleaned and a cleaning cloth left on headboard for 4 days.The food was very nice and... More 

Was this review helpful? Yes 2
Bern, Switzerland
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 23, 2014

Key issue: The Cactus Royal is a good hotel, but does not offer the services we can expect from a 5-star hotel. I would fairly rate them 3 stars instead of the 5 stars they mention everywhere. You might have a good time there, but the "unforgettable vacations" you would expect in a 5-star hotel. I will not recommend this... More 

Was this review helpful? Yes 3
Armagh, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2014

Special holiday for my husband's 50th birthday Thank you Soe for replying to my messages and requests ! Late check in handled professionally by the most friendly male receptionist. Room spacious,well equipped with good aircon,everything you need. Small fridge and safe. Thanks to Elenia for keeping our room perfect and her towel art ! Felt like an oasis,lovely stone buildings... More 

Was this review helpful? Yes 4
Zurich, Switzerland
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 31, 2014

We have spent 1 week in this resort located directly in the middle of Stalis, Crete. The hotel is very close to the main road that has a lot of shopping and restaurants to offer. So it will never be boring. Rooms are very good, nothing to complain at all. Room service was perfect. Even if you choose to stay... More 

Was this review helpful? Yes 3
Tallinn, Estonia
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 1, 2014

we have spend the most amazing vacation of all with an exceptional service and the sea by our place and amazing Cretan food. Cactus royal is what one family needs on Crete . Rooms bright and exceptionally clean, staff is just so polite and accurate in doing their job, we were amazed by the quality of completely everything. Cactus royal... More 

Was this review helpful? Yes 7
Birmingham, UK
Top Contributor
96 reviews 96 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed June 12, 2014

We were concerned that returning to this wonderful hotel might not live up to our expectations, we shouldn't have worried.....it was even better than the first visit. Staff this time seemed even more friendlier, more attentive and happier! Food was great before, now brilliant, I think there was more variety this time round and most meals included Greek specialities (why... More 

Was this review helpful? Yes 6
Soe S, Leiter Gästebetreuung at Cactus Royal Spa & Resort Hotel, responded to this review

Dear Pablo, Thank you very much for such warm and kind words. We all were very pleased seeing you again in our little oasis of Stalis. Thank you also very much for your wonderful words about our employees. We are very proud, that such a great time is working with us. And – you are right – Thanasis also feels... More 

Glasgow
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed May 26, 2014

This hotel is classified as 9 of 57 Speciality Resorts.I visited the number 1 in this category and I can tell you there is no comparison with that accommodation.This is a 5 star HOTEL not a block of basic apartments.I believe TripAdvisor should re-categorise this property. It is quite simply a great place to stay.Nothing negative to say about the... More 

Was this review helpful? Yes 8
Soe S, Leiter Gästebetreuung at Cactus Royal Spa & Resort Hotel, responded to this review

Dear Jomo, Wouw, this review is just stunning! Thank you so much for these top class words. I am very happy that you had such a good time with us. Why not visiting us again soon? We all would be very happy to welcoming you again next time and send you best regards from Crete! Soë Schulz Guest Relations More 

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Additional Information about Cactus Royal Spa & Resort Hotel

Address: Ag. Ioannis Str., Stalis, Crete 700 07 , Greece
Location: Greece > Crete > Heraklion Prefecture > Stalis
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cactus Royal Spa & Resort Hotel 4*
Number of rooms: 177
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Also Known As:
Cactus Royal Spa & Resort Hotel Crete/Stalis, Greece

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