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Mitsis Rinela Beach Resort & Spa

Travelers' Choice award winner
Rinela Beach, Kokkini Hani, Crete 71500, Greece
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Mitsis Rinela Beach Resort & Spa
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Mitsis Rinela Beach Resort & Spa
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2,080 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (369)
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Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed for 10 nights mid June. Family holiday with three grandchildren and 5 adults. Could not fault the cleanliness. Food was amazing. Such choice. Steps were a bit of a pain, but we knew that when we booked. Rooms are basic but bathrooms really great. Strange mix. Nothing is too much trouble for the staff. Any requests fulfilled almost immediately,... More 

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Emirate of Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Hotel is very low profile, the furniture and equipments is very old, the quality of food is medium/low. Staff very friendly and the entertainment team is very profesional. The beach and pool is not clean.

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Milton Keynes, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We has a pleasant all inclusive holiday at the Mitsis Rinela Beach Resort & Spa in Crete. The hotel is within 15 minutes from the Heraklion Airport and 20-25 minutes from Heraklion City Centre Bus Station. It is near to the Knossos archaeological site, the Heraklion Museum and other interesting sites. The all inclusive price included full board with a... More 

Was this review helpful? Yes 5
liarosHeraklion, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Dilips, Thank you for your review. We are honored to hear that you had a pleasant holiday in our hotel. We are happy that you enjoyed the convenient location of our hotel which is situated not far from the airport and next to the bus station, our allinclusive system, our exquisite cuisine for all the tastes in all our... More 

Carmarthenshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I read reviews on all hotels before we book and this no exception, some people said that this hotel was awful this could be the furthest from the truth. My wife and I stayed here from the 6th June till the 22 June this year and we had a brilliant holiday the staff were outstanding polite, helpful and above all... More 

Was this review helpful? Yes 3
liarosHeraklion, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Geoffrey, Thank you for your review. The fact that you had a brilliant stay in our hotel and we managed to make you feel as a part of a family really pleases us. We are extremely happy to hear that you appreciated our outstanding, polite, helpful and allways cheerful personel, our comfortable and clean rooms, our efficient waiters, our... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited here in April 2012 on our honeymoon and have raved about the hotel since. We are returning on October 2015 with our two teenage boys and are so excited to be able to show them beautiful Crete, meet the lovely people that live there and stay at such a fantastic hotel!!! Absolutely cant wait.

Was this review helpful? Yes 2
liarosHeraklion, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Darrell, Thank you for your review. We are honored to know that you had a wonderful honeymoon in our hotel and that you are dreaming about your return to us. We are happy that you enjoyed our hotel, our adorable personel and our magnificent island in general. It would be very nice if you visited us again in October... More 

Atherton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from another fantastic week at this hotel..The rooms are spotless and very well positioned.The highlight of our stay was,once again,the Taverna..overlooking the beach.We,our party of four,spent every lunch time there !! We travelled with my husbands sister and her husband..making us hopeful that they would enjoy it as much as we have the last four visits....and YES they... More 

Was this review helpful? Yes 1
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Pauline, Thank you for your review. The fact that you visited us for the fifth time and once more you had a fantastic stay makes us very proud. We are happy to hear that again you enjoyed our spotless rooms, our convenient location and our terrific Greek Taverna with its astonishing view to the sea. Thank you for choosing... More 

Shropshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just back from 2 week stay at the Rinela. It is laid out like a little Greek village going down the hillside to the beach. The rooms are really nicely decorated, sheets and towels were changed daily.The mini bar is free and re stocked every other day. We paid a small returnable deposit for a kettle so we could make... More 

Was this review helpful? Yes 5
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Sunsetwatcher08, Thank you for your review. It was our pleasure to have you as our guest. We are extremely happy to know that you liked the traditional Cretan style of our hotel, its nicely decorated rooms with their refreshing minibar, the good variety of food in our buffet of our Main Restaurant, our theme Restaurants (Chinese and Greek Taverna),... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Lovely hotel and the rooms are great. We had a bungalow style with a limited sea view. Plenty of room and the balcony was a sun trap. Mini bar stocked every other day which was handy and a nice little bonus. Very clean hotel. That clean I even headbutted the glass to a shop which was marked just not to... More 

Was this review helpful? Yes
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Ky1mad1985, Thank you for your review. We are very happy that you loved your stay in our hotel and that you enjoyed our lovely rooms with their great view in the sea or our little gardens, our evry second day restocked mini bar, our excellent chambermaids who do a top quality cleaning, the convenient location of our hotel near... More 

Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow Mitsis, you have done it again, not the first visit to a Mitsis for me, and you never fail to disappoint. This was my first visit to the Mitsis Rinela, but not my first visit to Crete. I visited with two girl friends who have never stayed in a Mitsis or visited Crete. We had a wonderful holiday, and... More 

Was this review helpful? Yes 2
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Gemma, Thank you for your review. The fact that you enjoyed your stay in our hotel so much and that you like Mitsis hotels in general, really pleases us. We are proud that once more we managed not to disappoint you in any area and that you had a wonderful holiday. We are delighted to hear that you found... More 

Tallinn, Estonia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Estonian Team thanks for the pleasant service and the makers of the show :) Greetings Specially Tanase Valeriu :) (Superman) Dear customers, I recommend this hotel. Everything was super super and fantastic :)

Was this review helpful? Yes 1
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Serke41, Thank you for your review. We were pleased to have you with us in our hotel. We are very happy to hear that you appreciated our pleasant service and our animation team. On behalf of my colleague I would like to thank you for your nice words towards them. Thank you for choosing our hotel for your holidays... More 

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