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Mitsis Rinela Beach Resort & Spa

Travelers' Choice award winner
Rinela Beach, Kokkini Hani, Crete 71500, Greece
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Best prices for: 1 room 1 guest
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Mitsis Rinela Beach Resort & Spa
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Mitsis Rinela Beach Resort & Spa
Mitsis Rinela Beach Resort & Spa
Mitsis Rinela Beach Resort & Spa
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2,007 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (362)
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English first
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    (2007)
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    (715)
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Gloucester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My friends and I have recently returned from another wonderful week at the lovely Mitsis Rinela, this had been our third and for some their fourth visit. I would like to thank the staff again for contributing to making our stay consistently excellent. I would like to mention in particular Niko, Anna, Eleni & Georgis from the Taverna who welcome... More 

Was this review helpful? Yes 1
liarosHeraklion, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Vallers24, Thank you for your review. We were delighted to have you as our guest for the third and fourth time. The fact that you had a wonderful week in our lovely hotel makes us really proud. We are very happy that you enjoyed our hotel, our incredible chambermaids, our courteous waiters and our fantastic staff in general which... More 

Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is really lovely, room cleaned every day, food excellent. Staff very friendly, location nice and quiet, can catch bus into Heraklion just outside hotel, only downside is free internet poor, but you can pay for premium wi-fi. More seats needed in reception/bar area in the evenings.

Was this review helpful? Yes 2
liarosHeraklion, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Annette, Thank you for your review. We are delighted to hear that you enjoyed our lovely hotel, our rooms which are cleaned every day, our excellent food, our very friendly staff, the nice and quiet location of our hotel. Thank you for choosing our hotel for your holidays and hope to have you back with us soon. Best regards,... More 

Gloucester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

The friendly helpful staff, many familiar faces from last year. George's beach bar what a gentleman and fun too. The Taverna - the lovely Nikos and staff are all, as always,professional yet fun treating all guests to a dining experience to remember. the hotel and grounds are spotless. Evening waiters are all very good but little Maria was tops for... More 

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liarosHeraklion, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Deb, Thank you for your review. We were very proud to have you as our guest once more. We are happy you enjoyed our spotless hotel and our lovely and very professional staff. On behalf of my colleagues I would like to thank you for your kind words towards them. Thank you for choosing our hotel for your holidays... More 

Aylesbury, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Wow!! What an amazing hotel😊.The staff are the friendliest/polite/helpful staff I have ever known☺️. The food was excellent, always hot and fresh no matter what time we went to eat. The Chinese restaurant was so nice we went twice😋. The bedroom was a good size and very clean, towels changed every day, bed changed every two days, as so was... More 

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liarosHeraklion, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Bunny0076, Thank you for your review. The fact that you found our hotel wonderful and our staff the friendliest, most polite and most helpful that you have ever known makes us very proud. We are happy that you enjoyed the excellent food of our Main Restaurant which is always hot and fresh no matter what time you went to... More 

bucks
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

with my wife we spent a week at this hotel.If anybody is looking for a clean,well maintained properly run and managed hotel,then this might be just the place for you. Our room was a good size with twin beds,plenty of storage space and an ample amount of electrical sockets.The bathroom was a bit on the small side,but it was adequate... More 

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liarosHeraklion, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Richdene, Thank you for your review. The fact that you and your wife had a lovely stay in our hotel makes us very proud. We are happy that you enjoyed our clean, well maintained, properly run and managed hotel, our spacious and nice facilitated rooms, our catering of highest standards for both food and beverages, our mini bar for... More 

Greater London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Overall the hotel is excellent, helpful friendly staff, very clean and a very good choice of food breakfast lunch and dinner the only complaint is that the food is not very hot we even ate as soon as the restaurants were open but temperature was still not hot.

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liarosHeraklion, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Ritastays, Thank you for your review. We are very happy that you enjoyed your stay in our hotel. We are delighted that you found our hotel excellent, our staff very friendly and helpful, our rooms and our hotel in general very clean and our food very good. As for your comment I would like to inform you that I... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

On the 2nd of May, my family and I stayed at the resort for one week. We had three rooms between us and we went all inclusive. The resort itself was lovely, the diversity of Renela Beach was enough to entertain all of us for the week. Three restaurants, too many pools to count and a member of staff available... More 

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liarosHeraklion, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Shaun, Thank you for your review. We are happy you stayed so satisfied with your stay in our hotel. We are delighted that you enjoyed our lovely al linclusive resort, our three Restaurants, our five swimming pools, our courteous, friendly and very helpful staff and our adorable Animation team. On behalf of my colleagues I would like to thank... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Once again we had a lovely stay at the Mitsis Rinela. Everyone was friendly and helpful from the cleaners to the bar staff, animation team and managers.The room was cleaned every day with fresh towels. The mini bar was regularly refilled.Food in all the restaurants was of a high standard especially the Greek taverna. There was entertainment every night which... More 

Was this review helpful? Yes 1
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Meggy, Thank you for your review. It was our pleasure to have you as a guest in our hotel once more. The fact that you had a lovely stay really pleases us. We are glad that you enjoyed the friendliness and helpfulness of our chambermaids, our bar staff, our animation team, our waiters and of our managers, the cleanliness... More 

Prague, Czech Republic
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The view at the sunset is something out of this world. The hotel open up towards the beach and so I suspect that all rooms have at least a glimpse of sea. Delicious meals, great service, good animation for children, multiple pools. The beach is beautiful and the sea is splendid. Children will love to dig pools or to build... More 

Was this review helpful? Yes
liarosHeraklion, Υπεύθυνος Σχέσεων με Πελάτες at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Miladka, Thank you for you review. The fact that you liked our luxurious, beautiful and comfortable hotel pleases us very much. We are happy that you enjoyedv the delicious meals of al our three Restaurants, our amazing beach just infront of our hotel, the splendid sea, our clean rooms with their perfect view, the great service that is offered... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Hi, We had a great time at this hotel, which was very clean, well furnished spacious and the staff were so polite and helpful. Food is excellent especially the Chinese (well worth the early morning booking). With two very energetic kids, the Animation team, were brilliant and great fun, I've never played so much games in one day (every day)... More 

Was this review helpful? Yes
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review

Dear Simon, Thank you for your review. The fact that you had a great time in our hotel really pleases us. We are happy you found our hotel very clean, with well furnished and spacious rooms and our staff polite and helpful. We are glad you enjoyed our excellent food and our brilliant Animation team with their interesting activities. Thank... More 

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