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Mercure Hotel Omaha Beach

Certificate of Excellence
Chemin du Colombier, 14520 Port-en-Bessin-Huppain, France
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Mercure Hotel Omaha Beach
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Certificate of Excellence
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4 of 5 stars reviewed 1 week ago
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney Australia
Level Contributor
158 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed at the Mercure Omaha Beach as part of a tour group, so we did not book the rooms. The hotel says it is rated four star and is of the Mercure brand so a certain standard is required but it seems to have rooms of very different standards and the room we stayed in and some others of... More 

Was this review helpful? Yes 1
h1215, Responsable réception at Mercure Hotel Omaha Beach, responded to this review

Dear Sir, Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Omaha Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

San Antonio, Texas
Level Contributor
341 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed 1 week ago

Dined here for lunch as this was our organized tour group lunch stop after visiting the Normandy American Cemetery and Memorial. There were approximately 40 adults that were seated and served in a very organized and quick manner in the dining area next to the golf course bar. Chicken and wine was very good. The only snag we experienced was... More 

Was this review helpful? Yes
h1215, Front Office Manager at Mercure Hotel Omaha Beach, responded to this review

Hello from Normandy, We thank you very much to tacking time to review our restaurant. We are so happy to know that you enjoyed your diner with tour group. Hope to welcoming you in the futur. Sincerly Alexandre LEONARD More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is not at all the Mercure that you normally see in city centers or at airports. It sits a little way off the main Normandy coast road in its own park like grounds which include a full size golf course which in turn has ocean views from many of its greens and fairways. There is a spa and large... More 

Was this review helpful? Yes
h1215, Front Office Manager at Mercure Hotel Omaha Beach, responded to this review

Hello from Normandy, We thank you very much to tacking time to review our hotel. We are very happy to know that you enjoyed completly the situation and all facilities of the hotel. Hope to welcoming you in the futur under the Norman sun. Sincerly Alexandre LEONARD More 

Dublin, Ireland
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a lovely hotel with a very nice room, if a little small. The bathroom was very nice and modern. The staff were very helpful and had excellent English. The bar area, outside area and pool were all lovely. I would stay here again. It is about a 10min drive from Omaha beach.

Was this review helpful? Yes 1
h1215, Responsable réception at Mercure Hotel Omaha Beach, responded to this review

Hello from Normandy, We thank you to taking time to review our hotel. We are happy that you like your stay and all hotel facilities as the swimming pool area. It will be a pleasur to welcoming you in the futur. Sincerlly Alexandre LEONARD More 

Orlando, Florida
Level Contributor
411 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The property is nicely maintained, with golf course, pool and good restaurant on site, The rooms are small and we were put into a room with no air handler - no heat, no A/C, no fan. This totally made it a poor choice. Unless you like that sort of thing, I recommend avoiding staying here.

Was this review helpful? Yes 1
h1215, Responsable réception at Mercure Hotel Omaha Beach, responded to this review

Dear Sir, Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Omaha Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Oztraylya
Level Contributor
258 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
2 of 5 stars Reviewed June 23, 2015

Mercure Omaha Beach. I'll start with the kids wading pool as I am a professional in this area. Dirty pool scum lines can harbour all sorts of nasty diseases. We are talking Cripto Sporidium and Giadia here. But kids don't play golf, so that's alright is it? We got a small room with two single beds pushed together; a shower... More 

Was this review helpful? Yes 1
h1215, Responsable réception at Mercure Hotel Omaha Beach, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Omaha Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

UK
Level Contributor
113 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed June 19, 2015 via mobile

We were upgraded to a privilege room with access to a small garden, ideal for our dog. Nice spacious room, good air con. Good pool area, reasonable breakfast. Restaurant in golf club looked nice but we just had room service. Golf expensive and French licence required (50 Euros) which a one off game not worth it.

Was this review helpful? Yes
h1215, Responsable réception at Mercure Hotel Omaha Beach, responded to this review

Hello from Normandy, We thank you to taking time to review our hotel. We are happy that you like all facilities of the hotel. It will be a pleasur to welcoming you in the futur. Sincerlly Alexandre LEONARD More 

Baton Rouge, Louisiana
Level Contributor
247 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed June 17, 2015

This hotel is a bit further from Omaha Beach than they would lead you to believe with the name. However, it's a good choice. It's on a 36 hole golf course. The restaurant was good, although a bit loud from the tour group. The reception area is also a bar, which is nice and relaxing. My only problem was the... More 

Was this review helpful? Yes
h1215, Responsable réception at Mercure Hotel Omaha Beach, responded to this review

Hello from Normandy, We thank you to taking time to review our hotel. We are happy that you like your privilege room, unfortunately, on the 13th of June we had a big thunderstorm and a part of this corridor was flooded, all is in order now. It will be a pleasur to welcoming you in the futur. Sincerlly Alexandre LEONARD More 

Paris, France
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 16, 2015

Lovely hotel in the middle of a golf coarse if you like golf but out of the main towns and very peaceful with a great view of the coast, rooms were very good breakfast,we did not dine there so cannot comment on the dinner food, only bad point was their wake up calls did not work the day we were... More 

Was this review helpful? Yes 1
h1215, Responsable réception at Mercure Hotel Omaha Beach, responded to this review

Hellor from sunny NOrmandy, We thank you to taken time to review our hotel. We are happy that you like peacfull of property, your room and other facilities of the hotel. We are sorry for the wake-up call, we inform people in charge all is now in order. Hope to welcoming you in the futur. Sincerlly Alexandre LEONARD More 

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