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Riva Bella Hotel

4.0 of 5
Avenue du Commandant Kieffer, 14150 Ouistreham, France
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Riva Bella Hotel
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Ranked #3 of 8 Hotels in Ouistreham
A recent review
4 of 5 stars reviewed yesterday
voyager220 hampshire
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216 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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hampshire
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

There is little to complain about here.... The place was spotless and the staff were attentive and polite throughout. I agree the place was slightly clinical and appealed to an older market (I was one of the youngest there in my mid-twenties) Breakfast was fine although more hot food would be welcomed The bedroom was adequate with the fridge a... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Myself and my wife had a very pleasant stay here. I speak French but despite that the staff were very polite and some of them answered in English :) what I would say being a parent but not having our children with us on this occasion is that I would not have been able to relax with them as the... More 

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Ashford, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent 6 days in this hotel sharing a room with a friend. First I thought the rooms were a bit small, but it as clean and there is a bath, toiletries samples. The Spa facilities which I used for the whole week including treatments are just fantastic, the staff are extremely helpful. There are also quite a lot of... More 

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philippe R, Directeur général at Riva Bella Hotel, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions de vos commentaires qui viennent récompenser le travail de tous les collaborateurs du site, notre... More 

Horsham, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 3, 2015

I am happy with my stay here. I was in room number 10. Apart from a slightly noisy couple next door obviously having a spa weekend, My stay was enjoyable. The restaurant staff were more than helpful due to my lack of French. The food was really nice and well presented! I'll be back!

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philippe R, Directeur général at Riva Bella Hotel, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions de vos commentaires qui viennent récompenser le travail de tous les collaborateurs du site, notre... More 

Windsor, United Kingdom
Senior Contributor
26 reviews 26 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 20, 2014

We visited this hotel for 3 days. Having read reviews by other trip advisor clients I thought some we unfair. The place is spotless well run and staff can speak English. Anyway when you go to France what do you expect they are French and that's what they speak! Didn't use the pool. The breakfast were the best I have... More 

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philippe R, Directeur général at Riva Bella Hotel, responded to this review
Google Translation

Madame, Monsieur, Je vous remercie d'avoir pris le temps de nous faire part de vos commentaires. Tout le travail quotidien... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 11, 2014

The hotel locats really great, just on the sea coast. It has its own spa zone with several saunas, swimming pools, massage area, etc. It has its own parking on the territory. Bit it does not have its own beach. There are a lot of rabbits next to the hotel. They are very funny. The personnel is very polite and... More 

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philippe R, Directeur général at Riva Bella Hotel, responded to this review
Google Translation

Madame, Je vous remercie de vos commentaires. Je suis ravi de lire que votre séjour s'est bien passé au sein... More 

Worcester, United Kingdom
Top Contributor
67 reviews 67 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 5, 2014

room was quite small for a 4star. Very white and quite clinical. But also very clean. Breakfast was passable - good were the croissants and pastries. Poor the hot food, the lack of bowls for cereal. A plus is the location, right on Sword beach. Did not use the spa but it was well used by others so looked busy.... More 

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philippe R, Directeur général at Riva Bella Hotel, responded to this review
Google Translation

Madame, Monsieur, Je vous remercie de vos commentaires. Vous pourrez, lors de votre prochain séjour, résever une suite vue mer... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 29, 2014

... That's about it really. Bland decor. Plastic reception staff. Happy and friendly service staff. Poor buffet breakfast. Clean tidy and quiet rooms, but thick firmish pillows are not my thing. The bar ran out of beer and the chef refused to serve frites with a fillet steak. His food did not match his ego. On the whole a dull... More 

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philippe R, Directeur général at Riva Bella Hotel, responded to this review
Google Translation

Monsieur, Je vous remercie d'avoir pris le temps de me faire part de vos commentaires. Nous ne pouvons pas servir... More 

Brighton
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 29, 2014

Do not go if you are British and have children. Do not use as a stopover for the Ouisterham ferry. This is a French Spa for rich French people who believe in the healing power of salt water, steamed scrambled eggs and walking round everywhere swathed in a towel. One night's dinner, bed and breakfast for 2 adults and 2... More 

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philippe R, Directeur général at Riva Bella Hotel, responded to this review
Google Translation

Monsieur, Tout d'abord, le site refuse les textes en anglais je suis donc contraint de vous répondre en français. Notre... More 

Birmingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 23, 2014

The location of the hotel is very good in terms of the town and ferry and it is very bright, modern and clean. However I think it probably would most suit those who definitely want to use the spa and/or families who have people from a range of ages needs to consider, particularly older people. Looking at the main positive... More 

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philippe R, Directeur général at Riva Bella Hotel, responded to this review
Google Translation

Madame, Monsieur, Je vous remercie d'avoir pris le temps de me faire part de vos commentaires. Notre établissement est en... More 

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