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All 23 Velingrad hotels

Bor Spa-Club

4.0 of 5 Hotel   |   9, Nikolay Hrelkov St, Velingrad 4600, Bulgaria
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Bor Spa-Club
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Ranked #10 of 23 Hotels in Velingrad
A recent review
3 of 5 stars Reviewed September 8, 2014
dosibg Bulgaria
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30 reviews from our community

Traveler rating
    7
    13
    7
    3
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bulgaria
1 review
3 of 5 stars Reviewed September 8, 2014 via mobile

Good location and mineral water. Absolutely impossible for baby strollers! Only stairs and even you want to use lift there are stairs in front. Bugs in the bathroom. We waited for 30 min for the hot water to start from the shower and even then it was only warm.... The lobby bar works until 8 and they can't make simple... More

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Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear dosibg, Thank you for your time to review our hotel! Our staff gladly assists all guests with baby strollers. We have many facilities and playing areas for kids in and around the hotel. We dully clean all areas for bugs, but since we are too close to the woods, we get some of those occasionally. We make excellent tea,... More

Sofia, Bulgaria
1 review
2 of 5 stars Reviewed August 20, 2014

The staff is extremely impolite. They wait us to greet first and sometimes reply. The 2 type nuts which we ordered were old. In the room on 3 places the curtains were not on the hooks. We got working mini bar on the 3th replacement. The lamps burn out 3 times. The mattress was out of service. I could feel... More

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Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear travel f, Thank you for sharing with us your experience at our hotel! We will thoroughly take care to check the points that you mention with the respective staff and especially the maintenance unit. Nevertheless, let me make some clarifications: 1. The water in our pools is mineral water. At the spring it is at 42-43 C. In the... More

Sofia, Bulgaria
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 18, 2014

Stayed there in November 2013. In half board, price 48 Euro for two person for day, we stayed for weekend. In the room was cold, regardless a auxiliary heating, that is putting. In the bed mattress was broken, furniture look old. In our bathroom was 18 degrees. In the restaurant was very warm in first hall and cold in another.... More

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Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear Marian_Zdravkov, Thank you for reviewing our hotel! I can see that you stayed in our hotel last year, which is before the massive renovation from this spring. That includes change of old furniture, among other actions. Please note that the water in the pools and Jacuzzi of the hotel is mineral water. When the hotel was built in 2007,... More

Sofia, Bulgaria
1 review
2 of 5 stars Reviewed February 11, 2014

Lets start with arriving and the room, at the booking it was written, double bed room, when we arrived it appeared that actually the room is with two separated beds. Luckily the reception girls (Very nice people) changed it immediately, providing us room at the same floor with double bed. The room was average and the carpet very durty. The... More

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Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear Maya P, Thank you for your time to review our hotel! We will consider your notes and comments. In 2014 a general renovation of the hotel will take place, which has already (as of 25.03.2014.) started by changing the floor carpets. The entire hotel will be renewed floor by floor, in order to keep the operations open and the... More

Sofia, Bulgaria
Contributor
15 reviews 15 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 13, 2014

The hotel has a superb location on a hill in the centre of town among pine trees park. Unfortunately the park is full of rubish. However the area just next to the hotel is clean. Dbl room si spacious, but furniture is old. Needs to be renovated, as well as other parts of the hotel where walls are dirty. SPA... More

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Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear HristoAn, Thank you for your time to send us your comments. As of 25.03.2014. a total renovation of the hotel is under way. It will be performed floor by floor, so that the operations are not interrupted. We will remove all issues regarding worn-out facilities. Sincerely, Boyan More

Sofia, Bulgaria
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 10, 2013

Great location - downtown but at the same time on a hill that provides an excellent view. Kind and friendly staff. Double room is spacious with a big bathroom + dressing gowns provided even for our minor daughter. Overslept the breakfast, the dinner was nice (HB) - it was not a buffet but we could choose and order from a... More

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Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear Maria J, Thank you for your time to review our hotel! I am glad that you enjoyed your stay. Sincerely, Boyan More

Sunny Beach, Bulgaria
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 16, 2013

Visited Bor Club&Spa Hotel in October just for 3 days. My sister and me have very nice impressions from the beginning of our stay at the hotel. We were welcomed by a bellboy at the entrance of the hotel, directed where we can park the car and then were helped with the luggage. The check-in was very quick and informative.... More

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Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear Konstantina & Petra, Thank you for your words for our hotel! I am glad you liked the location and enjoyed your stay! Sincerely, Boyan More

Sofia, Bulgaria
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 17, 2013

The apartment was specious.The food and the service were very good.There were 3 pools with mineral water:one inside and two outside.I liked that one of them was for small children like ours and the water was 30 degrees.In the summer you can swim outside surrounded by the pine trees and the splendid city view.

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Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear Tanya A, Thank you for your time to review our hotel! I am glad you enjoyed your stay and our pools! Sincerely, Boyan More

Bournemouth, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 19, 2013

The hotel is situated literally 1 min walk from the mountains in a very quiet place away from the hustle downtown, but at the same time it's just 3-4 mins walk from the main street, as the town isn't very big. It's perfect if you want to relax. For those who are more active there's a big indoor swimming-pool, a... More

Was this review helpful? Yes 2
Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear Desislava P, Thank you for your time to review our hotel! I am delighted that you had a pleasant stay and managed to cool your summer in SPA Club Bor - Velingrad! Sincerely, Boyan Alexandrov Director of Sales and Marketing More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 23, 2013 via mobile

The hotel is located perfectly at a quiet place yet very close to the town centre. The rooms and the bathroom are nice and clean. There is also a restaurant and the food is various and tasty. The swimming pools are a good attraction and the SPA centre - relaxing. Definitely coming back.

Was this review helpful? Yes 2
Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear holahey, Thank you for your time to review our hotel! I am delighted to see that you enjoyed your stay. Sincerely, Boyan Alexandrov Director of Sales and Marketing More

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Additional Information about Bor Spa-Club

Address: 9, Nikolay Hrelkov St, Velingrad 4600, Bulgaria
Location: Bulgaria > Pazardzhik Province > Velingrad
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bor Spa-Club 4*
Number of rooms: 140
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