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Spa Hotel Dvoretsa

8 Tosho Staykov str., Velingrad 4600, Bulgaria
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Spa Hotel Dvoretsa
Best prices for: 1 room 1 guest
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Ranked #9 of 23 Hotels in Velingrad
A recent review
3 of 5 stars Reviewed March 6, 2015
Николай Н Sofia, Bulgaria
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42 reviews from our community

Traveler rating
    18
    14
    8
    0
    2
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11
19
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sofia, Bulgaria
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 6, 2015

I've been here 2 times, once 2 years ago, and once now. I was really impressed the first time, but now not so much. Service is nothing like real 5 star hotel, the rooms haven't been renovated in a long time, looks like no one has invested a penny in this hotel in a long time. Prices on the other... More 

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Orestiada
Top Contributor
58 reviews 58 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 19, 2014

The citi of Velingrand fantastic into a peacefool paradise, the hole bilding of the hotel and the rooms good enough, the outdoor swimming pool with warm mineral water exellent thats all. The staff tude and lesure like bulgarian, the service forget it!!!

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1 review
1 of 5 stars Reviewed August 21, 2014

We tried the hotel in August 2014, staff is quite unprofessional , and very rude. Life guard at the swimming pool was shouting at my daughter to come off the water slide ,made a complaint but I was totally ignored. The hotel is overpriced , would definitely not give it a 5 star rating. Would not recommend .

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London, England, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 10, 2014

We travelled there this year and all was great, the only thing they did advertise and the reason we booked was , air conditioned room with complimentary WiFi, both of these were not true , reception stuff were ok , but the restaurant stuff were very rude, no one came to take our order and anything you wanted you had... More 

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 8, 2014

The hotel is good though not 5-star by any standard. Our room was Delux Double, so it was spacious but had no balcony. We had to dry our swimming suits in the bathroom and in the morning they were still damp. The whole room had a damp heavy smell, even with the windows open all day. On the plus side,... More 

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Sofia, Bulgaria
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2014

Great place, great service, great Spa center and restaurant! The park around the hotel is nice! We liked both the indoor and outdoor pools a lot. The food in the restaurant was fantastic and the atmosphere too. We will definitely be back!

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Bulgaria
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 22, 2014 via mobile

I think the first wrong thing about that hotel is the 5* category, and the negative feedback resulting as consequences exactly based on this. I wouldn't recommend it to someone who is looking for a luxury SPA experience, as the SPA area itself is quite unsatisfactory and the services, such as massage are ridiculous and extremely overpriced! In order not... More 

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Plovdiv, Bulgaria
Contributor
17 reviews 17 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 18, 2014

This hotel offers a really relaxing andenjoyable comfort. Great location,near the town center and on a hill,surounded by forest,The best of all was the big outdoor pool with warm mineral water, it is amazing to stay in the warm water in the winter,there are outdoor jakuzzi, childrens pool and some small pools with diffrent temperature of the water. The food... More 

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Sofia, Bulgaria
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 11, 2014

The hotel is dirty, the rooms are not maintained. For four days stay did not cleaned even once the room or even threw trash only changed the towels. Given that it is "spa hotel" towels are constantly wet, but nowhere in the bathroom to hang nor in the room and everything smells of moisture. Service seriously flawed, especially in the... More 

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1 review
4 of 5 stars Reviewed November 30, 2013

The venue and the spa is on good level but the overall service level and the restaurant are mediocre. The food is not 5 star and the service needs more than just push. If you stay here - go for a good dinner in the nearby restaurants

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