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Grand Hotel Velingrad

Certificate of Excellence
50, Saidinenie blvd, Velingrad 4600, Bulgaria
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1 room 1 adult
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87 Reviews from our TripAdvisor Community

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Bradford, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 30, 2015

I would say hotel was very nice, SPA as well, all staff polite (especially the lady on the fish SPA, she was awesome), but their restaurant was very bad for 5*. They didn't have even main education about how the procedure in serving works, still they were nice and polite, food was good too. Just to receive your appetizer after... More 

Helpful?
1 Thank Annie19930811
Sofia, Bulgaria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 18, 2015

This hotel offers very good quality services in the rapidly growing spa resort Velingrad. Great place to relax with family. The hotel has a swimming pool with mineral water. Also offering various massages and spa protseduri.Personalat is a good level for Bulgaria.

Helpful?
Thank T0nyJB
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 13, 2015 via mobile

Went for a long weekend. Overall we got very good level of service by all of the staff. Food was good. Spa facilities have an ice room which is quite good for closing the pores after a long sauna. Massage facilities are excellent if a bit pricey by Bulgarian standards. The gym facilities definitely need renovation, apart from the cardio... More 

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Thank Ivan I
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 8, 2015

This hotel has a great view on surrounding mountains. Trips around were great joy. Hotel has a big spa. Pool is clean with big windows and lot of daily light. Saunas are OK - not always hot as it should be. Breakfast is fine. Hotel would need a touch of modern design.

Helpful?
Thank Bret S
Sofia, Bulgaria
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 20, 2015

Very pleasant and friendly staff and attitude. Effective service on all levels. Spacious rooms, comfortable beds. Possible to relax, to unwind. Good SPA general area. Good breakfast but still not fit for a 5 star hotel. In fact it is not a five star hotel. Is is somehow overrated, needs renovation, overpriced. The restaurant food is made by an amateur.... More 

Helpful?
Thank Atanas I
Sofia, Bulgaria
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 2, 2015

Overall, the hotel is good. The spa area was mainly why we visited it and our expectations were met. The water temperature was suitable, there was a life guard. They even have those fish that "work" on your feet. Our room was cleaned daily, staff was polite. What we didn't like was that the piano bar (which is highly advertised... More 

Helpful?
Thank dorvelbg
Level Contributor
6 reviews
4 hotel reviews
1 of 5 stars Reviewed September 22, 2015 via mobile

Not a five star hotel!!! The stuff atitude was bad and no one, exept the cleaning personnel, is doing any job. DO NOT EVEN THING TO HAVE A DINNER IN THE SO CALLED 'RESTOURANT' - average breakfast and terrible lunch and dinner.

Helpful?
Thank Ivaylo G
Europe
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 12, 2015

We stayed there for a week and I must say I've been better. The breakfast was alright but that's pretty much it. The spa facilities and pools are satisfactory. The temperature of the water is really warm in all the pools.

Helpful?
Thank Stan S
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 9, 2015

Stayed here for 3 nights with my Fiancee. The Spa and Pool facilities were excellent. The outdoor pool was a depth of 1.7 Mtrs which is ideal for swimmers and the inside pool was a depth of 1.5 Mtrs Max.Both pools contained mineral water from a local spring with is supposed to be very good for the human body.There is... More 

Helpful?
1 Thank Daithí D
Stavanger, Norway
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 26, 2015

we had very nice vacation in this hotel :) fantastic spa,perfect breakfast and very big and cosy rooms . The view from the room was amazing and hotel has very good location. I can say very good hotel in general :)

Helpful?
Thank Boyka8709
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