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Grand Hotel Velingrad

5.0 of 5 50, Saidinenie blvd, Velingrad 4600, Bulgaria
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Grand Hotel Velingrad
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Grand Hotel Velingrad
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54 reviews from our community

Traveler rating
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    6
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sofia, Grad Sofiya, Bulgaria
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel is really nice, located in a peaceful area. The great advantage about this hotel is its spa center. The amenities are great and the massages are really a must. We have tried the Siberian massage therapies and it was very relaxing and interesting experience. The bowling is also a nice way to spend the afternoon. We will be... More

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Bulgaria
2 reviews
5 of 5 stars Reviewed September 3, 2014

I fully recommend it. This is your hotel if you are looking for a high quality SPA vacation. Why? Because of the location, clean fresh mountain air, great view, warm welcome, good price level, friendly staff, comfortable clean rooms, excellent restaurant service, SPA area, swimming pools with warm clean water, delicious food, suitable for families with children, bowling and night... More

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Sofia, Bulgaria
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

The hotel is really clean, comfortable, well maintained. The stuff are really friendly and helpfull. The location is perfect up a hill and really close to the centre. There's so much to do in the complex, the pools are wonderfull, clean and warm. The only thing is that the breakfast is the same every day, very delicious but still the... More

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London, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 30, 2014

The hotel is well maintained,clean and comfortable,Restaurant staff makes delicious food,the variety of breakfast is good as well as dinner choices.The location was perfect for me ,up a hill and away from the town although you can still access the town easily.

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Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

We live in Dubai where they have some of the best hotels in the world with a good comparison we can comfortably say this hotel is by far away head and shoulders above all the other hotels we stayed in in Bulgaria. Bulgaria is not really known for its top service but in this hotel has nothing but the best... More

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Sofia, Bulgaria
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2014

We had perfect vacation with my family in this wonderful hotel. The room was very spacious, clean, comfortable and nice view. We loved to have dinner in the restaurant. It was very delicious and the service was at high level. The staff was very friendly and professional.....and the SpA is the best that I have visited ever. The indoor swimming... More

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Sofia, Bulgaria
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 25, 2014

I have a problem when hotels spend thousands on decorative towers and fake rock fountains in the lobby and then buy the cheapest pillows. When it comes to 5-star hotels the devil in the details. And they do not get the 5-star details here. I wouldn't expect for the water to raise up to my ankles when I take a... More

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grandhotelvelingrad, Manager at Grand Hotel Velingrad, responded to this review

Dear Ms Nadia S, I red your comment about your stay with us with big regret about the problems you have experienced in our hotel. I would like to assure you that we take every remark and criticism on behalf of our guests under consideration in order to avoid any further disappointments and to improve our service. So, first of... More

Stara Zagora, Bulgaria
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 21, 2014

Let me start with the good side of the hotel. Разположен на хълм и е изолиран от градските шумове, cleanliness is a very high level in the rooms and public areas. The hotel is in very good condition considering that it is not brand new. The pool is great, the children's pool is spacious and the jacuzzi is one of... More

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Plovdiv, Bulgaria
Contributor
17 reviews 17 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 18, 2014

I wanted to go to this hotel for a very long time and was very disappointed. we reserved a standered double room,when we arrived at 3 o'clock we were send to a room that was not ready yet and had a roof in front of our terrace,no view at all. We asked another room and were send to another not... More

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grandhotelvelingrad, Manager at Grand Hotel Velingrad, responded to this review

Dear Mrs. Rumyana, I regret that you felt disappointed from your stay at our hotel. Please have in mind that the room type you have booked (twin standard room) is without a view. These type of rooms are with lower price due to the fact that they are on the first floor and there is lack of view. At check-in... More

Bulgaria
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 3, 2014 via mobile

When you book 4 or 5 stars hotel your expectations are at high level and when it happens the criteria is not met, you' re a bit disappointed. This is exactly my case and experience with the hotel... The hotel is nice itself, the SPA area as well. I had a very average massage and this is the first thing... More

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Additional Information about Grand Hotel Velingrad

Address: 50, Saidinenie blvd, Velingrad 4600, Bulgaria
Location: Bulgaria > Pazardzhik Province > Velingrad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Hotel Velingrad 5*
Number of rooms: 82
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