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Hotel Riu Helios Bay

4.0 of 5 Tchernomorska, 50 | Obzor - Bulgaria, Obzor 8250, Bulgaria
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Hotel Riu Helios Bay
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Hotel Riu Helios Bay
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445 reviews from our community

Traveler rating
    230
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    53
    27
    10
See reviews for
163
173
5
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plymouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been to many Riu platinum hotels and whilst the staff and the food was the usual standard unfortunately nothing else was! The entertainment staff daytime were very good but the evening entertainment was very "Butlins come to the Riu" and unfortunately if you had chosen a second sitting dor dinner you had little or no chance of seat... More

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Exeter, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Nice hotel. lovely position on the beach.Staff were all very pleasant especially the bar staff.,Food not bad with plenty of choice.Very nice snack bar-very civilized and very clean.Room was large with plenty of space,walk in shower in bathroom and toiletries provided-made a pleasant change to walk on carpet instead of marble floors! Would go back to Bulgaria but earlier in... More

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Pontypridd, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Turned up at the hotel and it was quite a long process, but was offered a glass of refreshing juice and a bottle of water, which was on request within the all inclusive. The Animation team were alot of fun and very enthusiastic. If you don't want to join in, they don't pester you, which is nice if you just... More

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lanzarote
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travelled on mon 8 sept from Bristol with Thompsons.Be warned at the airport baggage took almost an hour to come out the transfer takes around one & half hours on a narrow bumpy road. On arrival checked in quickly refreshments at reception.Our room was large clean & comfortable beds a bit low to the floor.We had a side view... More

Was this review helpful? Yes 1
Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Firstly to say we purposely booked the evening flight out and the night flight back (saving £350) so we have no complaints over times or the dark 75-minute transfer, unlike some others, who perhaps didn't do their research. On arrival, everything went like clockwork, refreshments offered, and off to bed at 03.30. Just to note that we asked for a... More

Was this review helpful? Yes 2
Rugby, United Kingdom
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 weeks commencing the 8th of September. After reading about the transfer in the early hours, it didn't seem too bad, and actually the more you travel over the mountain road, it does seem quicker, go on plenty of trips while you are there, then the transfer back to the airport won't seem bad. Riu Helios... More

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birmingham
Contributor
15 reviews 15 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We have just got back from a week Bulgaria. The hotel was spotless and the food was amazing so much choice. All the staff was helpful and friendly they can't do enough for you. Will be going back again

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Sheffield, United Kingdom
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived here at 1am and were welcomed with snacks and drinks. The snacks were a few biscuits, which after travelling all day was not enough so we asked if there was anywhere to get food outside of the hotel and was told no! We went to bed very hungry. The food in the hotel was brilliant. They had a... More

Was this review helpful? Yes 1
oxford
Contributor
16 reviews 16 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 7 days they have 100% success rate every meal served was worse then the one before. Undercooked fish and meat, poor selection. The meatballs were bland in colour and taste. The managers and maître da. Didn't grasp they had a responsibility to their guests They can't do custard but can do creme Brule, can't do apple sauce... More

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Chard, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Returned from Bulgaria last week after one week at Helios Bay. Absolutely spotless room with very helpful and conciencious staff keeping all clean. Large room with plenty of clothes space, only minor drawback was no kettle in room although there was plenty of hot drinks machines around the site. Restaurant clean with ample selection of differing foods through the day,... More

Was this review helpful? Yes 2
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Additional Information about Hotel Riu Helios Bay

Address: Tchernomorska, 50 | Obzor - Bulgaria, Obzor 8250, Bulgaria
Location: Bulgaria > Burgas Province > Obzor
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Riu Helios Bay 4*
Number of rooms: 286
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Also Known As:
Riu Helios Bay Hotel
Riu Helios Bay Obzor

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