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Hotel Riu Helios Bay

#3 of 15 Hotels in Obzor
Certificate of Excellence
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Tchernomorska, 50 | Obzor - Bulgaria, Obzor 8250, Bulgaria
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Hotel Riu Helios Bay
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Hotel Riu Helios Bay
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457 reviews from our community

Traveler rating
    236
    128
    56
    27
    10
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168
178
5
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Strood, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed today NEW

Just returned from a great stay. Hotel was as good as we expected, the staff were amazing. Everything was very clean and the lady who cleaned our room went over and above what was needed. Barney the rep is a one off and even gave up his day off to take us on a tour of the town and pointed... More 

Was this review helpful? Yes
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have been to this hotel three times and are looking forward to our fourth in a few weeks time. What can I say it must be good if we keep going back the hotel is located perfectly right on the beach walking distance to everything in obzor,its only a wee town and all the hotel staff... More 

Was this review helpful? Yes 6
Bucharest
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited this hotel last week and everything was more than ok: big room, gigantic bed, very clean, nice staff, friendly and enthusiastic animation team. The meals were for everybody: kids, adults, persons on various diets, you could easily find something good for everybody. The towels were a little "tired" and the room was rather cold in the first night,... More 

Was this review helpful? Yes 2
Brussels, Belgium
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have staid several times in this hotel and it provides really excellent services and good quality food (drinks are not so good). However people that are not from Bulgaria should be aware that the local summer climate is perfect for gastro viruses that cause vomiting and so on. This is further worsened by the nearby river that carries some... More 

Was this review helpful? Yes 3
Liverpool, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed March 20, 2015

We always stay in RIU hotels and this hotel is true to other European RIUS. Family of 4 (2 x adults and 13 year old twins). We stayed the last 2 weeks in May but the weather just isn't warm enough then sadly:( good days were in the 70s but had a few storms and overcast days. Pool is massive!... More 

Was this review helpful? Yes 9
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 12, 2015

There were good rooms, interesting entertaining program and friendly stuff. However, pool wasn't clean, nobody was cleaning our room until we asked. Near the beach of the hotel there are a huge sewer pipe and everything from the hotel's toilets goes to the sea. And finally after 4days all our family fall sick and vomit.

Was this review helpful? Yes 4
Home Sweet Home
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 8, 2015

Brilliant Hotel > we have stayed here for the last 4 years @ the end of June & every holiday has been wonderful -the sea view rooms are fab & the food really good - the whole ambiance is very comfortable > Billy & all the recepion ladies always have big smiles on the faces no matter what time of... More 

Was this review helpful? Yes 11
Manchester, United Kingdom
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 28, 2014

We stayed here for a week at the start of July. Weather was great, staff were great, hotel was good too! Especially with the beachfront location, you can't really ask for better! Probably 3* in UK terms, but that is all that you need when you are only in your room to sleep. There was always some space around the... More 

Was this review helpful? Yes 8
South Wales
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 27, 2014

We stayed at the end of July. I made notes at the time and have only just gotten around to writing my review! Resort I liked the resort. Plenty of shops, bars, restaurants, there were horse and cart rides (30 lev for 20 mins), electric scooter hire (5 lev for 10 mins), parasailing (50 lev - 1 person, 90 lev... More 

Was this review helpful? Yes 10
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 4, 2014 via mobile

Having stayed in this hotel at end of September 2014 on all inclusive basis. Only small bad bit was location it's in small town which was mostly closed up when we were there but it's right on beach and weather wasn't the greatest. Rooms were spotless and to a high standard... Air con not great but was cool most days... More 

Was this review helpful? Yes 7
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