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Hotel Riu Helios Bay

#3 of 15 Hotels in Obzor
Certificate of Excellence
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Tchernomorska, 50 | Obzor - Bulgaria, Obzor 8250, Bulgaria
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Hotel Riu Helios Bay
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485 Reviews from our TripAdvisor Community

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178
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1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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wells, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Went with my daughter who is celiac the hotel did a great job catering for this even cooking her a special lunch one day as she did not like anything on offer Felt safe in and around resort The hotel is nice if you want luxury and waiter service this is not the hotel for you But if you want... More 

Was this review helpful? Yes 1
Kilwinning, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Second holiday in this hotel for my wife and I, everything was just like before perfect. Our room was large, beds comfy, we asked for our previous room, it was taken so they gave us the room directly above, no 6143. Room spotless, shower and toilet was a wet room, who could ask for more! more or less on the... More 

Was this review helpful? Yes 3
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Absolutely dreadful would never ever ever visit again even if they offered me the best room for free, they don't mind people running around naked but won't let you have your lunch in a pair of shorts even tho I have paid all inclusive, would not advice coming here to anyone as they will be well and truly disappointed, would... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

Just returned from a week at this hotel and it was me, my partner and my parents. I can honestly say it was amazing! My first all inclusive and what can i say, loved it. The hotel staff and anamation team were great, so polite, friendly and nothing is to much trouble. The food was great, there was so much... More 

Was this review helpful? Yes 1
Bath, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from 11 days at the Helios Bay, had a fantastic holiday. The hotel is very international and has very professional staff throughout. The food option is varied enough to keep you interested, with plenty of healthy options. I read a lot of reviews complaining about the pool being cold, Its a very clean freshwater pool and once your... More 

Was this review helpful? Yes 8
1 review
3 of 5 stars Reviewed 1 week ago

Me and my girlfriend have recently returned from our holiday in Bulgaria this June. Where do i begin?! The top three things you want from your holiday is great company, great weather and great food!! We only accomplished the great company. The weather was very deceiving as one minute it was cloudy the next sunny and the next rainy. Out... More 

Was this review helpful? Yes 2
Littlehampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We went last year the hotel is lovely beautiful luxury rooms, they have a hotel restaurant with good food something for everyone, a snack bar burgers and hotdogs and a separate restaurant you have to book in advance that does all authentic Bulgarian traditional food, I strongly suggest you try it, the food was amazing. This hotel is five minutes... More 

Was this review helpful? Yes 1
2 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Late check out is way too expensive our coach wasn't picking us up until 1am so we had no choice but to keep the room they advised a small fee so I was expecting maybe £20 only to be informed it was a lot more. Otherwise hotel is nice and food is quite good.

Was this review helpful? Yes 2
Contributor
15 reviews 15 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Just had a week away, all inclusive! Lovely clean hotel with friendly staff situated on beach, 10 minutes walk from the centre of the small town of Obzor. Food not as good as I expected from previous Riu stays (Cancel), but this is Bulgaria, not Central America. There was plenty of choice, but dinner could be a bit samey. Drinks... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for 10 nights beginning of June. Hotel grounds and rooms were lovely, clean and well kept. Staff (most of) were friendly and chatty. Good kids club and facilities for them. One down point would be the beach was full of sharp bits of shell and cut my daughters feet a couple of times. The biggest disappointment was the food,... More 

Was this review helpful? Yes 3
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