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Hotel Riu Helios Bay

#3 of 15 Hotels in Obzor
Certificate of Excellence
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Tchernomorska, 50 | Obzor - Bulgaria, Obzor 8250, Bulgaria
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Hotel Riu Helios Bay
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Hotel Riu Helios Bay
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453 reviews from our community

Traveler rating
    233
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    56
    27
    10
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165
177
5
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed March 20, 2015

We always stay in RIU hotels and this hotel is true to other European RIUS. Family of 4 (2 x adults and 13 year old twins). We stayed the last 2 weeks in May but the weather just isn't warm enough then sadly:( good days were in the 70s but had a few storms and overcast days. Pool is massive!... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 12, 2015

There were good rooms, interesting entertaining program and friendly stuff. However, pool wasn't clean, nobody was cleaning our room until we asked. Near the beach of the hotel there are a huge sewer pipe and everything from the hotel's toilets goes to the sea. And finally after 4days all our family fall sick and vomit.

Was this review helpful? Yes 4
Home Sweet Home
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 8, 2015

Brilliant Hotel > we have stayed here for the last 4 years @ the end of June & every holiday has been wonderful -the sea view rooms are fab & the food really good - the whole ambiance is very comfortable > Billy & all the recepion ladies always have big smiles on the faces no matter what time of... More 

Was this review helpful? Yes 7
Manchester, United Kingdom
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 28, 2014

We stayed here for a week at the start of July. Weather was great, staff were great, hotel was good too! Especially with the beachfront location, you can't really ask for better! Probably 3* in UK terms, but that is all that you need when you are only in your room to sleep. There was always some space around the... More 

Was this review helpful? Yes 7
South Wales
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 27, 2014

We stayed at the end of July. I made notes at the time and have only just gotten around to writing my review! Resort I liked the resort. Plenty of shops, bars, restaurants, there were horse and cart rides (30 lev for 20 mins), electric scooter hire (5 lev for 10 mins), parasailing (50 lev - 1 person, 90 lev... More 

Was this review helpful? Yes 9
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 4, 2014 via mobile

Having stayed in this hotel at end of September 2014 on all inclusive basis. Only small bad bit was location it's in small town which was mostly closed up when we were there but it's right on beach and weather wasn't the greatest. Rooms were spotless and to a high standard... Air con not great but was cool most days... More 

Was this review helpful? Yes 6
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 2, 2014

this is a large, very clean hotel in a fabulous beach location, the room we had was huge - big comfy beds, lovely hot shower with a great view, cleaned daily. the hotel food was lovely with a great choice, there for a week and had a different choice of food each day. the hotel as 2 sittings we had... More 

Was this review helpful? Yes 3
Great Malvern, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 29, 2014

The food was a bit samey most nights, they did try mixing it up with one or two different dishes per night but the majority of it was the same every night. I have to say the meat wasn't up to much either it was tough and looked like it had been reheated to hell most nights. The staff were... More 

Was this review helpful? Yes 2
Plymouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 10, 2014

We have been to many Riu platinum hotels and whilst the staff and the food was the usual standard unfortunately nothing else was! The entertainment staff daytime were very good but the evening entertainment was very "Butlins come to the Riu" and unfortunately if you had chosen a second sitting dor dinner you had little or no chance of seat... More 

Was this review helpful? Yes 2
Exeter, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 7, 2014

Nice hotel. lovely position on the beach.Staff were all very pleasant especially the bar staff.,Food not bad with plenty of choice.Very nice snack bar-very civilized and very clean.Room was large with plenty of space,walk in shower in bathroom and toiletries provided-made a pleasant change to walk on carpet instead of marble floors! Would go back to Bulgaria but earlier in... More 

Was this review helpful? Yes 1
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