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Hotel Bergjuwel

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Stubaitalstrasse 50, Neustift im Stubaital 6167, Austria (Formerly Fankhauser)
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Hotel Bergjuwel
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Hotel Bergjuwel
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38 Reviews from our TripAdvisor Community

Traveler rating
    22
    10
    5
    1
    0
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11
14
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • Any
English first
  • All months
    (38)
  • Mar-May only
    (3)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (15)
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1 review
5 of 5 stars Reviewed February 3, 2015

We stayed here, in the family suite, the week beginning 17.01.15. What a fabulous hotel and such friendly, helpful staff. The food was delicious-afternoon tea after ski-ing was just what we needed. Thank you

Was this review helpful? Yes
activehotel, Inhaber at Hotel Bergjuwel, responded to this review

Hello, Thank you for your excellent feedback. We are happy that you enjoyed your stay in our Hotel to the fullest. Thank you for the compliments regarding our staff and the cuisine. We would be very grateful to welcome you once again in Neustift Kind regards Fam. Siller & Bergjuwel Team More 

Doha, Qatar
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 27, 2015

My family together with my friend's family spent a week at this hotel, 27 Dec to 3 Jan 2015. The hotel is well decorated, nice, warm and homely. The staff was very friendly and accommodating. The rooms are very spacious, clean, with modern bathroom and toilet. The breakfast was a full buffet with many varieties of food, so you do... More 

Was this review helpful? Yes
activehotel, Inhaber at Hotel Bergjuwel, responded to this review

Dear Salva, thank you for your detailed feedback. We are happy that you were satisfied with our service: from the cuisine to the friendliness of our staff and of course the rooms. We are also grateful to read also that you enjoyed our New Years Eve as it is always a very special evening for us. It would be a... More 

Featherstone, null, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 27, 2015

We have just returned from a weeks skiing , From walking through the door we were greated with a free drink shown around the hotel , up in are room it was so big we could not belive it , clean bathroom separate toilet . If you wanted anything the staff was only too willing to help from recepition staff... More 

Was this review helpful? Yes 1
activehotel, Inhaber at Hotel Bergjuwel, responded to this review

Dear Lynda, dear John your excellent review is much appreciated. We are happy to read that you enjoyed a great stay in our hotel. Thank you for all kind words, it would be a pleasure to welcome you once again, best regards Family Siller and Bergjuwel Team More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 26, 2015 via mobile

2nd time here again . Love hotel -superb room/ lovely pool / sauna . Amazing staff ,fantastic food ,Great location . Everything about this holiday is perfect . If you want a holiday that's too good for you - come here . After 20 years of skiing I have found a gem . Will keep coming back .

Was this review helpful? Yes 1
activehotel, Inhaber at Hotel Bergjuwel, responded to this review

Dear David, thanks for staying already the second time with us. We are so grateful to read your very good rieview: thank you for all those lovely compliments. We are looking forward to welcome you soon again kind regards from the Stubai Valley Fam. Siller and Bergjuwel Team More 

Dublin, Ireland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

we recently enjoyed our stay at Hotel Bergjuwel? We had a warm welcome with a glass of champagne & quickly shown to our spacious room (2 bedrooms, bathroom & separate WC) facing the Neustift ski area. breakfasts were great with a generous selection of items to savour with an added bonus of a deluxe coffee machine. dinners were a 5-course... More 

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activehotel, Inhaber at Hotel Bergjuwel, responded to this review

Hello, thank you for your detailed review. We are glad that you enjoyed your stay to the fullest. Thank you so much for the great compliments for our staff, they always try to give more than 100% to content our guests. Yes it's true: the great 8km run from the top of the Elfer is a must at every winter... More 

Bad Hindelang, Germany
Level Contributor
99 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 3, 2015 via mobile

Spent a week at this hotel with my family whilst skiing on the nearby glacier, and had an absolutely fantastic experience. Our suite was first class, beautifully decorated, perfect temperature, lovely bathroom with underfloor heating and luxurious toiletries. The restaurant meals were faultless. An extensive buffet breakfast, and the six course dinner every night was superb and wonderfully presented. I... More 

Was this review helpful? Yes
activehotel, Inhaber at Hotel Bergjuwel, responded to this review

Dear Susannah, thank you for your fantastic feedback. We are glad that you enjoyed a great week in our hotel. Thank you for compliment our cuisine as faultless and thank you also for all your other kind words. We would be glad to welcome you once again, kind regards Family Siller & Bergjuwel team More 

Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 27, 2014

Excellent in every way. Helpful and friendly staff. Informal atmosphere. Access to a wide range of high-level mountain walks. The recently-introduced free Stubai Card on lifts and buses is a huge benefit.

Was this review helpful? Yes 3
activehotel, Inhaber at Hotel Bergjuwel, responded to this review

Dear Roger, Thank you for taking the time to rate our hotel on Tripadvisor. We are happy that you enjoyed your holiday with us so much. It is very kind of you to remark upon the friendliness of the staff. Kind regards and hopefully we look forward to welcoming you once again in our hotel. Yours, Fam. Siller and Bergjuwel... More 

Norwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 22, 2014

We have just returned from an eleven day stay at this hotel. Our party was ourselves plus daughter and family - four rooms in all. This is a lovely small hotel. The bedrooms were spacious and always beautifully clean. The food was good and plentiful, and the service was friendly. The Hotel is on a busy road, which means you... More 

Was this review helpful? Yes
activehotel, Inhaber at Hotel Bergjuwel, responded to this review

Dear Alan, Thank you for your marvellous review. We are glad that you enjoyed your stay with us so much. Thank you for your great opinion of our cuisine and our spacious rooms. We wish you all the best and would be happy to welcome you to our hotel once more. Fam. Siller and Bergjuwel Team More 

Surrey
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed February 13, 2014

A group of us have just returned from a weeks skiing in the Stubei glacier region, staying at the Bergjuwel Hotel in Neustift. It has the traditional Austrian charm and comfort. The public areas are bright ,comfortable, furnished in the typical tyrolean decor with plenty of gingham and hearts- delightful. The food is 5star with plenty of it but oh... More 

Was this review helpful? Yes 6
activehotel, Inhaber at Hotel Bergjuwel, responded to this review

Hello, Thank you for your very good and precise description of your stay in our Hotel Bergjuwel. Our guests well-being is our highest priority. We all try to give more than 100% to content our guests and we are happy that you appreciate this. Thank you for your compliments in all areas. Yes, also the summer season is worth visiting... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 28, 2014

This was first time I had been to this resort . Hotel is amazing . I cannot praise highly enough - great rooms with free wifi,extremely clean, lovely pool and sauna area, food to die for- incredible attentive staff . Breakfast afternoon tea and 4 course evening meal - amazing . I LOVED THIS HOTEL. Good location - bus stop... More 

Was this review helpful? Yes 6
activehotel, Inhaber at Hotel Bergjuwel, responded to this review

Hello, thank you for your great feedback. We are happy that you enjoyed your stay in our hotel to the fullest. Also, the great compliment for our staff and food is worth mentioning here. We want also to thank you for calling our hotel as the "best hotel ever". We would love to welcome you again and wish you all... More 

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