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Santa Elena, Costa Rica
Hotel amenities
Quetzal Inn
Certificate of Excellence 2014
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78 reviews from our community

Traveler rating
    27
    26
    10
    4
    11
See reviews for
12
34
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed here just in beginning of tourist season, so it was quite slow and not too crowded. The manager on site, an American called Rick was very nice and helpful. Upon arrival we wanted to change rooms because of a whole in the wooden floor (on our earlier travels we had some problems with unexpected "guests" in our hotel... More

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2014

I stayed at Quetzal Inn in August of 2012 while traveling in costa rica for 3 weeks. We covered a lot of destinations during that trip and this was by far the best value. Clean, affordable rooms in a great location with breakfast included. It was my understanding at the time that there had been a recent change in management.... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 14, 2014

The family are lovely but it stops there. Bed linen old and ill fitting, lights - bare bulb and dim, walls very thin, generally run down and it could have been so much better. Towels with holes and very thin. Spend your money elsewhere and get value. No cupboard or chair in room. Pillows very small and lumpy.

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Chino Hills, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 25, 2014

Upon checking into the Quetzal Inn, my 13yr old son commented about the smell of mold and urine in the bathroom. My wife requested a room change and it was granted. Within minutes in the new room my son (not normally a super spy) found sand under his pillow. I guess I'll sleep in that bed as I can deal... More

Was this review helpful? Yes 2
Rio de Janeiro, RJ
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed March 22, 2014

The strongest points of Quetzal Inn are its location, in the heart of Santa Elena, and, at the same time, at a very quiety and secluded place; and the friendliness and care of its staff. Good for families.

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Washington DC, District of Columbia
Top Contributor
193 reviews 193 reviews
110 hotel reviews
196 helpful votes 196 helpful votes
3 of 5 stars Reviewed March 19, 2014

This hotel is all about location. Slap bang in the middle of Santa Elena yet set back from the road, it's a perfect Monteverde base if you're looking for somewhere a short walk from an array of restaurants. The people who work there are lovely and very obliging. We booked a Santa Maria jungle night tour through them and were... More

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Trois-Rivieres, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

We stayed at the Quetzal Inn 2 nights in october 2013. Ricardo is and incredible host: welcoming, helpful. We felt like home! There is a common kitchen, wich is very practical. The common areas are really welcoming and are a good opportunity to meet people from all over the world. My boyfriend and I even got engaged a the Quetzal,... More

Was this review helpful? Yes 1
Ghent, Belgium
Top Contributor
76 reviews 76 reviews
55 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 6, 2014

This is a small hotel in the center of Santa Elena. I found staff very helpful and the atmosphere very friendly. But I must confirm other reports: you will hear your neighbours. This because the rooms are all wood what makes them cosy but the wooden panels between rooms offer zero isolation, I found the breakfast room rather impersonal, and... More

Was this review helpful? Yes 2
Charlottesville, Virginia
Contributor
13 reviews 13 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 21, 2014

My husband and I spent 6 nights here while hiking in the area and it was an excellent place for us. The room was simple and clean and remarkably quiet even though the hotel is right in the center of town. The breakfasts were delicious and quickly served by friendly people. For us, the availability of a kitchen was a... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

My wife and I and our two young children stayed here just before Christmas. Rick, the manager, was very helpful and always there with any questions we had. We originally had planned to stay in another hotel as the reviews weren't great for this one in our Lonely Planet, but on looking at the hotel first hand, we decided to... More

Was this review helpful? Yes 1
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Additional Information about Quetzal Inn

Address: Santa Elena, Costa Rica
Location: Costa Rica > Province of Puntarenas > Monteverde > Santa Elena
Also Known As:
Quetzal Hotel Santa Elena
Quetzal Inn Monteverde, Costa Rica - Santa Elena

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