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Monteverde Country Lodge

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3 blocks south and 50 meters east from the Rafael Arguedas elementary school | Cerro Plano, Santa Elena, Costa Rica
Monteverde Country Lodge
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A recent review
4 of 5 stars reviewed 1 week ago
Jenny M Baltimore, Maryland
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173 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baltimore, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here for one night on our tour of CR. The buildings, location and grounds were beautiful. I loved that it was a sustainable building! Front desk people were super friendly and helpful. They gave us suggestions for activities and then helped book us a tour. We had breakfast included which was good with a lot... More 

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GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear Mrs M. Thank you very much for your very nice review. I´m very glad you enjoyed your stay, too bad you only stayed for one night, nevertheless, thank you for choosing Monteverde Country Lodge. On behalf of all our staff, thank you for your compliments, they are really giving their best and they work with enthusiasm and care. They... More 

Exeter, United Kingdom
Top Contributor
233 reviews 233 reviews
72 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Monteverde Country Lodge is a "posh" hotel in the very small town of Santa Elena in Costa Rica. The rooms are great and the bathrooms are fine. Reception was painless and a welcome drink was on offer.. The dining rooms was spacious but the bar was rather small. Breakfast was good. There were two problems: Firstly the staff are slow... More 

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GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear Mr Fernando, thank you very much for your comments. We are very glad you enjoyed your stay and the feeling of renovations and style of our Hotel. We aim to offer a comfortable, mountain lodge style and good amenities for our guests. Yes, we are about 1 km from down town, nevertheless, we are very close to other restaurants,... More 

Boise, ID
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a very nice room on the second floor overlooking the courtyard. It was very pleasant to sit on the small deck and look for birds (we saw a toucan and other interesting birds on the grounds). The lodge is in a convenient location - we walked to Santa Elena and to the cheese factory from the lodge. And... More 

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GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear Mrs Idria. Thank you very much for your review, I´m very glad you were satisfied with the location of your room, it is one of our Superior rooms, please let me remind you that all of our rooms on second floors, have balconies, corridors and small terraces for our guests to enjoy a relaxed time, we have a great... More 

Edinburgh, United Kingdom
Top Contributor
250 reviews 250 reviews
59 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed February 12, 2015

Really enjoyed our few days here. Great location from which to explore Monteverde, but quiet and comfortable when needed. Breakfast was fine, and the location from town was perfect. For those who don't want to walk or take a cab, there are several good restaurants nearby. Rooms were clean and tidy.

Was this review helpful? Yes 1
Gerencia Genera... H, Director General at Monteverde Country Lodge, responded to this review

Dear Mr/ Mrs Roos. Thank you very much for your review, we are very proud of our location and the way we are very close from everything from Natural attractions, Tours, shops, down town, restaurants, forest areas,, etc,,, Thank you for your compliments about our rooms, we try our best to constantly better our services, amenities, equipment, details,, open areas,,... More 

Fife
Top Contributor
161 reviews 161 reviews
137 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed February 10, 2015

Stayed here for 2 nights as part of a group tour Pretty looking hotel hotel with wood paneling throughout. Comfortable room but would benefit froom a heater or more insulation - was really cold/windy during our stay & there was a constant draught coming thru the room - 3 blankets on bed at night barely enough. Plenty of hot water.... More 

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Gerencia Genera... H, Director General at Monteverde Country Lodge, responded to this review

Dear Mrs Doofer: Thank you for your review,, we are very sorry about what happened at our restaurant, let remind you that your group, as well as many other guests enjoyed other meals during your stay, everything went very smooth and we received good comments,, it was that particular dinner when we had troubles with communication and other faults in... More 

Crestview, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 9, 2015

It is a nice hotel and the staff is friendly however there are many small and large things that hold me back from rating it higher. First, as many people have said the sound insulation is nonexistent. When you can clearly hear a conversation in the next room and join in, there is a huge problem. Every foot step, every... More 

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Gerencia Genera... H, Director General at Monteverde Country Lodge, responded to this review

Dear Capt. Thank you very much for your very detailed review, we really believe we have a very good product and standard, especially for a basic 3 stars facility with a RUSTIC, MOUNTAIN LODGE AMBIENCE. If you need more coffee, sugar, tea, water, an electric heater, extra pillows, towels,, etc,, you can easily request it at front desk. We are... More 

Webster, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015

Nice place to stay. Clean with big bathrooms. Staff is very friendly and helpfull. The town is a about a 20 minute walk, very steep hills. The town is very small but full of energy and exciting locals. My only suggestion would to have a shelf in the bathroom.

Was this review helpful? Yes 1
Gerencia Genera... H, Gerente at Monteverde Country Lodge, responded to this review

Dear Rita, Thank you for your review, you stayed in one of our bigger facilities, our Superior rooms, they offer a little more room, coffee makers and hair dryers. Thanks about our staff, we are very proud we are constantly getting compliments about their service, manners and dedication. It is true down town Santa Elena is 1 km away, very... More 

Glossop, United Kingdom
Top Contributor
241 reviews 241 reviews
61 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed February 2, 2015 via mobile

Nice hotel in good rural location maybe 20/30 mins walk from Santa Elena or a dollar by taxi. Good central base for Monteverdes attractions. No problems with anything though the WiFi might not go much beyond reception area. Good healthy breakfast with attentive staff.

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Gerencia Genera... H, Director General at Monteverde Country Lodge, responded to this review

Dear Mr Kuepper. Thank you very much for your kind review. Monteverde Country Lodge is strategically located: only 1 km fron down town, yet, far enough that you find yourself surrounded by open areas, trees in a more natural, rural, country side. Perhaps not quite a 20 min walk, and also, a US$ 3,00 taxi ride to down town. Good... More 

Sanford, Maine
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 30, 2015

Lodge was a nice, rustic place in the middle of the cloud forest. As many of the other reviews say, it was pretty basic. No AC (not that you need it here) and no fridge, but the bed was relatively comfy and the room was clean. I found the property to be very beautiful. It seemed relatively well maintained and... More 

Was this review helpful? Yes 1
Gerencia Genera... H, Director General at Monteverde Country Lodge, responded to this review

Dear Mrs. Katleen, Thank you very much for your review, we really appreciate you took the time to write it. We wish to maintain a cozy, warm feeling, the best service possible and clean, comfortable accommodations, we are slowly working to bring extra amenities, ( coffee makers, hair dryers.. for now, changed a lot of mattresses last year and launched... More 

Waukegan, Illinois
Top Contributor
53 reviews 53 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 20, 2015

The place was nice. It's basic. No fridge. No AC, that kind of thing. The staff were very nice and amazingly helpful. The winds were strong and you could hear them rattling the building. Breakfast was very basic, something you might get at a value hotel in the States. Not sure how to compare this to other locations in Monteverde... More 

Was this review helpful? Yes 1
Gerencia Genera... H, Director General at Monteverde Country Lodge, responded to this review

Hello Mr Rog. Thank you very much for your review. We are the best 3 stars hotel in Monteverde, basic amenities, two kinds of rooms: Classic and Superior, tv, cable, phone, safe, hot water, wifi and Coffee makers and Hair dryers at the superior rooms. Our guests may also enjoy the chance to use the indoor heated pool at Hotel... More 

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