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Barcelo Tambor Beach

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Playa Tambor, Tambor 771-1150, Costa Rica
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FROM 75 US $ pp/pn
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1 room 1 adult
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Barcelo Tambor Beach
Barcelo Tambor Beach
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670 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It's such a gorgeous place. Breath-taking views. The rooms are clean and nice, but the service SUCKS, with a capital "S". Our warm welcome began with a 45-minute wait in line to check in. No refreshments were offered to the guests while we waited in the heat for the over-worked staff who were sweating profusely in their red bell-boy suits.... More 

Helpful?
Thank mrjeffrivera
Hilton Head, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Food. Was horrible. We were only there 1 night so we could not get reservations for dinner. They book by 9am. Remote in room didn't work. The phone cord was missing also. We could not call down for a wake up call or for a bellman to come get our luggage at check out. I've been to much nicer places.... More 

Helpful?
Thank deb t
Fremont, Nebraska
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Checking in to this hotel looks like a nightmare. I don't know how long people waited in line but it had to be for hours as there were so many people. We were lucky enough not to wait in line because we had a baby with us. Over all it is a nice place but certain things that they offer... More 

Helpful?
1 Thank ShellySheila
Alejandra G, Channel Manager at Barcelo Tambor Beach, responded to this review

Dear Costumer, Greetings from Barceló Tambor Beach, We are sorry about the confusion occurred in our activities centre with your relatives so we have proceeded to take corrective alternatives with the entertainment staff the one who was in charge of your family during that time in the trampoline and the climbing wall. In order to improve the giving service in... More 

Province of San Jose, Costa Rica
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

5 years ago, it was a much better place to go, this year, the pool is dirty in the morning you have to wait until 8 for someone to clean it, also at 8 they start giving towels. This was the worst, when I asked a person if they could give me a towel at 7 am, I was there... More 

Helpful?
Thank Jonathan S
Alejandra G, Channel Manager at Barcelo Tambor Beach, responded to this review

Dear Jonathan, Greetings from Barceló Tambor Beach, We regret your stay didn´t meet your expectations. In regards the pool area, we took into consideration what had happened and the proposal of change of cleaning staff in order to keep this area ready at 8 am. I want to add in relation the cleaning of the pool we are part of... More 

Austin, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This a large resort. The pool area is beautiful and the inclusive buffet is great. Best way to get here would be to fly in to the air strip next to the property. The road here from Liberia is not paved for about 25 miles. If your arriving from the Monteverde area there is a ferry that will avoid the... More 

Helpful?
Thank TomK9000
Alejandra G, Channel Manager at Barcelo Tambor Beach, responded to this review

Dear costumer, Greetings from Barceló Tambor Beach Thanks so much for writing a comment about your experience in our hotel. We work every single day in giving an excellent stay in our resort, for us is a big pleasure to have you in our hotel. Thanks so much for the comments in regards the pool area. Once again, thank you... More 

Level Contributor
11 reviews
5 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

This resort has a beautiful location right on the Pacific ocean, with a lovely pool and gorgeous grounds. We enjoyed our two days on the beach, and enjoyed our meal at El Rancho, the steak and seafood restaurant, which you are allowed to eat at once every two nights of your stay.However, the other facilities were very unsatisfactory. Our room... More 

Helpful?
Thank Alison T
Granbury, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

We stayed at the Barceló Tambor Beach for our 20th anniversary, I was so disappointed in the resort. The rooms and the pool were the only details of the resort that were true to the description. The buffets were not very good, the staff was rude and no one spoke English, all excursions were twice as expensive as anywhere else... More 

Helpful?
Thank JDS054
Alejandra G, Channel Manager at Barcelo Tambor Beach, responded to this review

Dear Costumer, Greetings from Barceló Tambor Beach. We fully regret your stay in our hotel didn´t meet your expectations. Thanks so much for your comments. In regards the buffet, our cooking staff is working with new raw material for you to have a better option, presentation and food quality. Our staff, the human resources department is taking attention courses and... More 

Uxbridge
1 review
4 of 5 stars Reviewed 4 weeks ago

We travelled with our two sons (ages 8 and 9) and appreciated all the activities at the Barcelo Tambor. Customer service (especially Alex and Glenda) was wonderful. While the pool was way too crowded for us, this meant the beach was practically ours alone! We spent hours in the waves! It took a while (4 hours!) to travel from the... More 

Helpful?
Thank BonnieLoMac
Alejandra G, Channel Manager at Barcelo Tambor Beach, responded to this review

Dear Costumer, Greetings from Barceló Tambor Beach. Thank you very much for having your time in letting a review. We are happy about your good comments in regards outdoors activities in our beach. Your observation represents a big input in our daily routine. Once again, thank you very much for writing a review, hoping to see you back soon. Sincerely,... More 

Miami, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 5 weeks ago

We planned our first solo family trip with our 14 month old to this location. After reading reviews we specifically asked for a King room away from the music with Oceanview. When we checked in, we were told there were no oceanview rooms available. They were overwhelmed with guests in the front desk so we decided to take our luggage... More 

Helpful?
1 Thank NatalieD13
Alejandra G, Channel Manager at Barcelo Tambor Beach, responded to this review

Dear Natalie, Greetings from Barceló Tambor Beach, We are sorry that your stay in our hotel didn´t meet your expectations. In regards the mistakes occurred during your stay in our resort I am informing you, There has been hold a gathering with the chairmen of each department involved, they were exposed each one of their observations. We have proceded to... More 

Costa Rica
Level Contributor
119 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 27, 2015

The All-Inclusive Barcelo Tambor is nice, clean and the beach is beautiful at the wonderful tambor. From the central valley you have to take the ferry at Puntarenas and drive around an hour to arrived to the destiny. The food is good (not perfect but good), there are several restaurants and snacks, etc; bars the only disappointment is the quality... More 

Helpful?
1 Thank Jonathan S
Alejandra G, Channel Manager at Barcelo Tambor Beach, responded to this review

Dear Jonathan, Greetings from Barcelo Tambor Beach, We really thank for sharing your experience during your stay in Barceló Tambor Beach. Your comments are for us a worthy input so we got feedback in our daily routine. For this reason, We want to add your observations in acquiring the Club Premium Service includes 1 bottle of sparkling vine, minibar refill... More 

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