We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Bangkok Suvarnabhumi Airport

999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue subdistrict, 10540, Thailand
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Novotel Bangkok Suvarnabhumi Airport
Professional photos View all
Browse nearby
Novotel Bangkok Suvarnabhumi Airport
Add Photo Write a Review

4,092 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,513
    1,629
    611
    221
    118
See reviews for
735
1,590
649
694
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (457)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (4092)
  • Mar-May only
    (1082)
  • Jun-Aug only
    (903)
  • Sep-Nov only
    (879)
  • Dec-Feb only
    (1228)
All months
Markham, Canada
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

....What else can I say about this hotel that hasn't already been said: 1) Location...Amazing basically across the street from the airport 2) Rooms...Terrific, new, spacious 3) Staff...Excellent, attentive, knowledgeable 4) Pool...Beautiful 5) Gym...Excellent, one of the best hotel exercise areas I ever seen 6) Restaurants...(3) including a wonderful buffet I would and will stay here every time I transit... More 

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear JasonATurner, Thank you for your feedback and we were glad to know that you and your family are enjoyed with our service and hotel facilities. We hope your next visit will be as pleasant as the previous one. More 

Bengaluru (Bangalore), India
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It was a short stay between long haul flights. Rooms were excellent, services were good. Though little expensive for short duration stay. Disappointed with breakfast, should be served considering international guests and also vegetarian dishes should also be considered equally.

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear arpitkwal, Thank you for sharing your experience at your recent stay. We appreciate your very constructive comments we took note of the few points of dissatisfaction, and are very pleased to learn that overall you had a pleasant stay. We hope to see you on your next trip to BKK. More 

New South Wales, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for a few hours as I had three young children for a ten hour stop over in Bangkok. I paid $420 for these few hours, not including breakfast, which seemed very expensive. Room was large, but dated and airconditioning was way too cold. However, hotel itself was stunning and breakfast fantastic. Staff all very obliging and immaculate.... More 

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear sara r, Thank you for sharing your great feedback on us and we are delighted to know that you enjoyed staying. Once again we thank you for choosing to stay with us and we look forward to welcoming you back on your next trip to Bangkok. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Obviously, with so many travellers checking in and out at all hours of the day, the staff here know what they are doing. From check-in (which actually was a little bit slow, but I believe one of the girls were being trained) to check-out, everything went smoothly. The lunch buffet was fantastic. I recommend swapping breakfast for this buffet. It... More 

Was this review helpful? Yes 1
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear 50Countries00, Thank you for taking the time to give us your recent visit to our hotel. We appreciate your very constructive comments we took note of the few points of dissatisfaction, and are very pleased to learn that overall you had a pleasant stay. We hope to see you on your next trip to BKK. More 

Pully, Switzerland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It's an hotel that really understands the needs of the airport travelers and manages to meet them beyond expectation: Free shuttle service that you never have to wait for, right in front of the arrivals hall. Large, clean, comfortable and perfectly sound proofed rooms with all the amenities. A huge swimming pool with an impressingly lovely traditional thai-style pavilion. Perfect... More 

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear jcm1009, Thank you for sharing your experience; it is always a pleasure to receive positive feedback. We are happy to know that you are enjoying with our 24 hours flexi. Apart of this wonderful program we do have a flexi meal; Room with Breakfast is an international norm when making hotel reservations. So by simply booking your Room with... More 

Invercargill, New Zealand
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Arrived in on a 2am flight speedy check in. Room very nice and slept so well and rested for next day. Luggage was sent to room promptly and next day we had a very nice complimentary drink in the bar. Excellent location to the sky train to the city, just walk out of hotel into the under pass and your... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear shapeup24, Thank you for choosing to stay with us and for sharing your experience. It is always a pleasure to learn that our guests enjoyed their stay in our hotel, enjoying the facilities, services, and location. We will be sure to pass on your comment to the team and looking forward for your next visit in the future. More 

Sydney
Level Contributor
241 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 288 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night as a stopover in June. Hotel is only about a 5 minute trip from the airport terminal via the hotel's free mini-vans, which leave from Level 1, Gate 4 - there was a staff member from the Novotel at the exit of Gate 4.There did not appear to be a fixed time schedule - they just ran... More 

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear westy54, Thank you very much for your depth view with our hotel. It is always a great pleasure to know that you have had a good time with us and we're appreciated your continued support to our hotel. We hope we will have the pleasure of welcoming you again soon. More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We used this hotel as our final stop on our bangkok and ko samui honeymoon. I base my title on the poor quality of service we received whilst staying at this hotel, particularly by the restaurant staff. We got there at 7 pm, on checking in the lady on reception we found very abrupt and we were just treated as... More 

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear lisa m, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Hotel Review Summarization

What travelers say

  • Shuttle buses(31)
  • Very good(19)
  • Swimming pool(12)
  • Buffet breakfast(6)
  • Overnight stay(5)
  • Thai restaurant(4)
  • Free internet(4)
  • Rooms are clean(4)
  • CUSTOMER SERVICE(3)
  • Executive floor(3)
Questions? Get answers from hotel staff and past guests. Ask a question

882 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (862)
Viewed
Pool/beach area (83)
Viewed
Hotel & grounds (169)
Viewed
View from room (27)
Viewed
Room/suite (205)
Viewed
Bathroom (107)
Viewed
Dining (45)
Viewed
Business center/function rooms (1)
Viewed
2:51
Videos (1)
Viewed
Other (224)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Hotel & grounds (4)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Bang Phli
4.0 mi away
BEST WESTERN PREMIER Amaranth Suvarnabhumi Airport
1.7 mi away
Vismaya Suvarnabhumi Resort
Vismaya Suvarnabhumi Resort
#2 of 5 in Racha Thewa
3.5 of 5 stars 431 reviews
3.9 mi away
Le Meridien Suvarnabhumi, Bangkok Golf Resort and Spa
Show Prices
Show Prices
Show Prices
2.1 mi away
The Paragon Inn
The Paragon Inn
#226 of 778 in Bangkok
4.0 of 5 stars 400 reviews
2.0 mi away
Miracle Suvarnabhumi Airport Hotel
1.4 mi away
Grand Inn Come Hotel
Grand Inn Come Hotel
#5 of 5 in Racha Thewa
3.0 of 5 stars 124 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay