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Novotel Bangkok Suvarnabhumi Airport

4.0 of 5 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue, 10540, Thailand
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Novotel Bangkok Suvarnabhumi Airport
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Novotel Bangkok Suvarnabhumi Airport
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3,709 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles
Top Contributor
79 reviews 79 reviews
61 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for half a day while in transit from an international flight to a domestic flight. Was able to check-in early which was a big plus. The room was great. Bed super comfortable, and amenities of a 5-star hotel to include robes and slippers, shavers and shaving cream, q-tips and nail filers, toothbrushes, and your other standard bathroom amenities.... More 

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Senior Contributor
46 reviews 46 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is literally at the airport. You could walk to it if you had to, but they have a very efficient shuttle service that will be pick you up. The hotel is huge and has any amenity that you could want. They have several restaurants and a bakery. The rooms are very spacious and are a lovely place to relax.... More 

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Amersfoort, The Netherlands
Top Contributor
62 reviews 62 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is litterally 3 minutes away from the terminal (taking the free shuttle takes a lot more time). It's huge and built in two blocks, joined by the central area. The room was spacious and clean, in our case with a view on the nice thai garden. The lobby was humoungous and the reception is a bit awkwardly situated... More 

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UK
Top Contributor
128 reviews 128 reviews
80 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a fine looking hotel with modern, clean and impressive bedrooms. However, it is very costly. What you do get is convenience, its the only hotel at the airport. Its a shuttle bus or 10 minutes undercover walk to the check-in desk. So, if you want the convenience then it can be worth the price. What you get in... More 

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Norwich, England, United Kingdom
Top Contributor
151 reviews 151 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

OK, I took the wrong shuttle from the airport and enjoyed (?) the scenic route to the hotel. As we entered - awesome. Spacious, tasteful, marble, marble, marble, friendly staff. Our room was large, with sitting area, office area, large bathroom. We had overnight bags (just arrived from NZ and to Hanoi early next morning) but left our toilet bags... More 

Was this review helpful? Yes 1
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Barrie L, We thank you very much for your details review to our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures... More 

Rheinberg, Germany
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I spent one night at the Novotel on 28/12/2014. It is a very comfortable and luxurious hotel, as I did not expect with a Novotel. In the airport building is a meeting point of the Novotel. From there, one of the waiting shuttle buses was called and within 2 minutes we sat in the bus and we... More 

Was this review helpful? Yes 3
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear ralfcho, It is always a pleasure to receive positive feedback. We are glad to know that you and your family had a wonderful stay with us! I will share your comments with our team and we look forward to welcome you for your next visit here in BKK. More 

Boulder
Top Contributor
91 reviews 91 reviews
42 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We have stayed at this hotel several times finding it to be extremely convenient and very well run. Rooms are comfortable - we only wish they had not put in windows between the bathroom and bedroom. Front desk is efficiently operated. The restaurants leave a bit to be desired with an adequate but less than upscale breakfast and similarly very... More 

Was this review helpful? Yes 3
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Monty1424, We are delighted to hear you were happy with the service provided in the hotel. As we are constantly working hard to ensure we provide excellence in service. Your constructive comment will certainly enable us to improve the quality of our service to better meet the needs of our guests. Especially with our Food and Beverage team concerning... More 

Reading, United Kingdom
Top Contributor
51 reviews 51 reviews
48 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed, like most people, for one night as our connecting flight time was early. The hotel was a 10 minute walk from the terminal. The room was large, clean and comfortable. We ate at the hotel restaurant in the evening which was good but prices as you would expect were a bit on the pricey side. The breakfast was... More 

Was this review helpful? Yes 1
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear DLF12, We thank you very much for your feedback and glad to know that you have a wonderful stay with us. Our team is looking forward to welcoming you again in the near future. More 

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

If you want to break the journey from Sydney to Europe with an overnight stay at Bangkok then this hotel is by far the best option. This visit I got an executive room for a good price via the Accor website which made the experience that much better. Check in and out at the Lounge (turn right at the back... More 

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear 2010Peter, It is wonderful to know that your hotel facilities is suite your needs. As an airport hotel we also have our “24 hours flexi “ give you flexibility of check in and check out times for the 1 night rate. Please visit our website for more information and our promotions for your next stay. We hope your next... More 

Chicago, Illinois
Top Contributor
104 reviews 104 reviews
27 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this airport hotel for the convenience of arriving late afternoon from one international flight, being able to sleep for several hours, and then catching our early am departure on the next international flight. I believe that I am not unusual in using an airport hotel for this purpose. The hotel is lovely, clean, secure and well-maintained. My complaint... More 

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear justmyopinion1957, Thank you for your comments and I have noted your concerns regarding the event and the band. We will certainly look at this for ways to improve our services for future guests. Your comment has been passing to the team and we will improve our skill in this area. More 

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Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue, 10540, Thailand
Phone Number:
Location: Thailand > Samut Prakan Province > Bang Phli
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel

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