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Novotel Bangkok Suvarnabhumi Airport

999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue subdistrict, 10540, Thailand
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1 room 1 guest
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Novotel Bangkok Suvarnabhumi Airport
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4,180 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Two stays in August 2015 whilst transiting Bangkok Airport. A good Novotel property, convenient for the airport offering a good nights sleep although you pay for the convenience. The good: Fast checking in via business lounge as a Le Club member. Executive lounge service good although the decor is rather dark. Hotel 5 minutes from terminal by minibus (or you... More 

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B.C.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here twice on my way to and from Bhutan. I'd certainly choose this airport hotel again! Inside the terminal, near the exit doors, you will find a desk with the hotel's name. Upon giving them my name I was immediately taken to a waiting transport, just a few feet away. An encouraging start over the usual "10 mile walk"!!... More 

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Brisbane, Queensland, Australia
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Beautiful convenient hotel for stop over in Bangkok. Easy walk to train. Comfortable spacious rooms well appointed with no noise. Easy shuttle from gate 4 in arrivals area. Shuttle will drop you at your airline for departure.. Easy checkin with bag service. Hotel's Thai restaurant was excellent.

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Brisbane, Australia
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is within walking distance of the airport but there is a desk at Arrivals where they direct you to the complimentary shuttle bus. Check-in was efficient and the room very comfortable and well appointed with good wi-fi. Only negative was the stained carpet that needed a good clean or replacement.

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1 review
2 of 5 stars Reviewed yesterday NEW

I have stayed in this hotel for only one night. The furnitures were old and in a bad condition but what really made me writing this review are two things. First, the baby cot was in really bad condition. Dirty ,dusty and the bedding were old, yellowish in color and looked dirty too. I wonder how they expected me to... More 

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Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

Novotel at the airport is not really a place to stay for longer than a night. Rooms are basic and you are constantly reminded of the does and don'ts. At the spa they handed me out a card stating how I have to behave as a guest. Not sure if this is the right approach for a 4 star hotel.... More 

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Louisville, tn
Level Contributor
113 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here twice, once at the beginning of our trip to Phuket and once at the end. It's hard to put a price on a good night's rest in the midst of jet lag! On our first night's arrival, we were upgraded to an executive suite and it was amazing! Roomy and comfortable. We were able to rest very... More 

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Tntraveler207, Greeting from Novotel Bangkok Suvarnabhumi Airport Hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you and we hope your next visit will be as pleasant as the previous one More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The lobby is really impressive. We arrived late in the evening and were flying off the next morning. We didn't try the swimming pool unfortunately. I had a look at the gym, it was totally empty but there were loads of equipments there. The breakfast was not that good unfortunately. Talking about the rooms, they are very basic, clean nonetheless.... More 

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Tony L, Thank you for sharing your experience following your recent stay with us. Please accept our apology for any convenience caused during the stay. Your valuable comments will be passed to relevant departments for further improvement. Thank you for bringing the issues to our attention. We hope to have the pleasure of welcoming you again on future visit. More 

Kuala Lumpur, Malaysia
Level Contributor
101 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This must be the most relaxing airport hotel. Their pool is like an oasis and would be great for families. I was just here for a sleepover due to transit, but very glad I chose this hotel. The room is huge and bathroom even had a jacuzzi tub. Service was excellent and there's free wifi and shuttle to the airport... More 

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear kakijalan, Thank you very much for your review with our hotel. It is always a great pleasure to know that you had a good time with us. We hope we will have the pleasure of welcoming you again soon. More 

christchurch
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had two nights in at the hotel to break up a Christchurch to Glasgow flight we arrived early hours of the morning the shuttle picked us up, though if we had known where we were going we could of comfortably walked. The check in was quick and efficient and we were soon in our beautiful large air conditioned room,... More 

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear comfortdiva, Thank you for sharing your experience at your recent stay. We appreciate your very constructive comments we took note of the few points of dissatisfaction, and are very pleased to learn that overall you had a pleasant stay. Looking forward to welcoming you again soon. More 

Hotel Review Summarization

What travelers say

  • Shuttle buses(31)
  • Very good(19)
  • Swimming pool(12)
  • Buffet breakfast(6)
  • Overnight stay(5)
  • Thai restaurant(4)
  • Free internet(4)
  • Rooms are clean(4)
  • CUSTOMER SERVICE(3)
  • Executive floor(3)
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