We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Bangkok Suvarnabhumi Airport

4.0 of 5 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue, 10540, Thailand
Hotel website
Special Offer
Early Break: Get 30% off!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel Bangkok Suvarnabhumi Airport
Professional photos View all
Browse nearby
Novotel Bangkok Suvarnabhumi Airport
Write a Review

3,713 reviews from our community

Traveler rating
    1,370
    1,474
    559
    206
    104
See reviews for
664
1,418
603
639
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (402)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (3713)
  • Mar-May only
    (869)
  • Jun-Aug only
    (804)
  • Sep-Nov only
    (879)
  • Dec-Feb only
    (1161)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The final stay on our SE Asia Honeymoon after 17 days in Japan, Thailand, and Cambodia. We flew in from DMK, and took the public shuttle back to BKK (about a 45-50 minute trip). Navigating the airport was a bit daunting, as we were tired and somewhat lost. Luckily, there was a conditioned tunnel past the rail line from the... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We stayed with my wife in the hotel 1.1.-2.1.2015. The room had been prepaid with my credit card but my wife was not aware of this. In the morning I left with an earlier flight than my wife. When she checked out she was presented a bill in BHT which she assumed to be for the room and signed it.... More 

Was this review helpful? Yes 1
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Veijo K, We sincerely regret to learn that your stay was not a pleasant one and we are truly concern to read of your review regarding the charge. In order to verify the problems would you please kindly contact us at info@novotelairportbkk.com by mention your post in tripAdvisor to resolve this matter. More 

Los Angeles
Top Contributor
79 reviews 79 reviews
61 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for half a day while in transit from an international flight to a domestic flight. Was able to check-in early which was a big plus. The room was great. Bed super comfortable, and amenities of a 5-star hotel to include robes and slippers, shavers and shaving cream, q-tips and nail filers, toothbrushes, and your other standard bathroom amenities.... More 

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear nep1984, Thank you for sharing your experience and it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking... More 

Senior Contributor
46 reviews 46 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is literally at the airport. You could walk to it if you had to, but they have a very efficient shuttle service that will be pick you up. The hotel is huge and has any amenity that you could want. They have several restaurants and a bakery. The rooms are very spacious and are a lovely place to relax.... More 

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Nikki B, Greeting from Novotel Suvarnabhumi Airport Hotel! It was great to know that you had a great stay with us! We look forward to seeing you again on your next trip. More 

Amersfoort, The Netherlands
Top Contributor
62 reviews 62 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is litterally 3 minutes away from the terminal (taking the free shuttle takes a lot more time). It's huge and built in two blocks, joined by the central area. The room was spacious and clean, in our case with a view on the nice thai garden. The lobby was humoungous and the reception is a bit awkwardly situated... More 

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Hanshja, Thank you for sharing your experience at your recent stay. We appreciate your very constructive comments we took note of the few points of dissatisfaction, and are very pleased to learn that overall you had a pleasant stay. Our team is looking forward to see you on your next trip to BKK. More 

UK
Top Contributor
128 reviews 128 reviews
80 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a fine looking hotel with modern, clean and impressive bedrooms. However, it is very costly. What you do get is convenience, its the only hotel at the airport. Its a shuttle bus or 10 minutes undercover walk to the check-in desk. So, if you want the convenience then it can be worth the price. What you get in... More 

Was this review helpful? Yes 2
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Hawkwind1966, Thank you very much for taking the time out to sharing your experience; we are delight to know that our hotel location and services is served your needs. Yes, we are still negotiating with the state enterprise regarding free internet service and we truly hope that we will get good news soon. More 

Norwich, England, United Kingdom
Top Contributor
151 reviews 151 reviews
26 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

OK, I took the wrong shuttle from the airport and enjoyed (?) the scenic route to the hotel. As we entered - awesome. Spacious, tasteful, marble, marble, marble, friendly staff. Our room was large, with sitting area, office area, large bathroom. We had overnight bags (just arrived from NZ and to Hanoi early next morning) but left our toilet bags... More 

Was this review helpful? Yes 1
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Barrie L, We thank you very much for your details review to our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures... More 

Rheinberg, Germany
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent one night at the Novotel on 28/12/2014. It is a very comfortable and luxurious hotel, as I did not expect with a Novotel. In the airport building is a meeting point of the Novotel. From there, one of the waiting shuttle buses was called and within 2 minutes we sat in the bus and we... More 

Was this review helpful? Yes 3
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear ralfcho, It is always a pleasure to receive positive feedback. We are glad to know that you and your family had a wonderful stay with us! I will share your comments with our team and we look forward to welcome you for your next visit here in BKK. More 

Boulder
Top Contributor
91 reviews 91 reviews
42 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel several times finding it to be extremely convenient and very well run. Rooms are comfortable - we only wish they had not put in windows between the bathroom and bedroom. Front desk is efficiently operated. The restaurants leave a bit to be desired with an adequate but less than upscale breakfast and similarly very... More 

Was this review helpful? Yes 3
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Monty1424, We are delighted to hear you were happy with the service provided in the hotel. As we are constantly working hard to ensure we provide excellence in service. Your constructive comment will certainly enable us to improve the quality of our service to better meet the needs of our guests. Especially with our Food and Beverage team concerning... More 

Reading, United Kingdom
Top Contributor
51 reviews 51 reviews
48 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed, like most people, for one night as our connecting flight time was early. The hotel was a 10 minute walk from the terminal. The room was large, clean and comfortable. We ate at the hotel restaurant in the evening which was good but prices as you would expect were a bit on the pricey side. The breakfast was... More 

Was this review helpful? Yes 1
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear DLF12, We thank you very much for your feedback and glad to know that you have a wonderful stay with us. Our team is looking forward to welcoming you again in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Novotel Bangkok Suvarnabhumi Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue, 10540, Thailand
Phone Number:
Location: Thailand > Samut Prakan Province > Bang Phli
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Cheap Tickets, Travelocity, HotelTravel.com, Agoda, Despegar.com, Priceline, TripOnline SA, Odigeo, ACCOR and Tingo so you can book your Novotel Bangkok Suvarnabhumi Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel

758 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (738)
Viewed
Hotel & grounds (146)
Viewed
Dining (40)
Viewed
Pool/beach area (64)
Viewed
Bathroom (94)
Viewed
Room/suite (180)
Viewed
View from room (20)
Viewed
2:51
Videos (1)
Viewed
Other (193)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Hotel & grounds (4)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay