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Novotel Bangkok Suvarnabhumi Airport

999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue subdistrict, 10540, Thailand
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Novotel Bangkok Suvarnabhumi Airport
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4,045 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

so conveniently located - new walk way means you can walk from arrival hall and to departure hall underground. Great when weather is really hot - as we have had. Rooms are very comfortable and general environment of hotel is good. Disappointed with the breakfast - maybe give it a miss and eat at the airport

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Canberra, Australian Capital Territory, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good location, and nice hotel overall. Lobby is huge with a number of restaurants around. If you need to go from the airport to the hotel itself, there is a convenient underground air conditioned walkway that is a about a 10 min walk.

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Amman, Jordan
Level Contributor
178 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A very nice place to overnight in Bangkok. Truly sound proof and for a short time very easy to stay. You can walk with your bags underground to the entrance and emerge in the giant lobby. Registration is a breeze and rooms are well equipped. We got in at 3 pm, took the skytrain to downtown, wandered around and then... More 

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Zephyr Cove, Nevada
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was quite surprised. We were doing an overnight layover between flights, and this hotel is literally inside the vehicle circle at the airport. My surprise was just how nice this hotel is for a Novotel. In previous travels Novotel had been 2nd rate, but this one was clearly first rate. A beautiful lobby, excellent and clean rooms, coupled with... More 

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Peter G, Thank you for your feedback and we were glad to know that you are enjoyed with our service and hotel facilities. We hope your next visit will be as pleasant as the previous one. More 

Switzerland
Level Contributor
179 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We only had 16 hours here on a stop over from Australia to Europe but I wish that we had of had an extra night! the hotel really is only a 10 minute walk from the airport, all undercover or there is a complimentary airport bus (worth it in the humidity during the day). The staff are friendly and efficient.... More 

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Melanie R, We thank you very much for your feedback regarding you stays and we are happy to know that you have had a good stay with us. Your feedback is very important to us and be assured that the result of your feedback will be shared with our entire team in order to review our operations and training... More 

United States
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband and I decided to stay here because we had an early morning flight to Tokyo and it was right by the airport. The hotel staff greeted us at the airport and drove us (just a quick 1 min) to the hotel. The hotel was very nice with several restaurants. I wish we could have stayed longer. Will definitely... More 

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear jessh853, We are glad to hear that both of you were have had a wonderful trip and enjoy your stay. For your next visit we would like to encourage you to use the fitness center which is now open 24 hours for the hotel guest and also we do have a lovely pool located next to the fitness center... More 

Leesburg, Florida
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were traveling through and had a quick night here. Above average room, nice bathroom and a pretty lobby. Great location for a quick overnight if you have early flights. Super easy shuttle to and from the airport. I'll stay here again!!!!!

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Grant G, Thank you very much for your reviews and we were glad to know that you are enjoyed with our service and hotel facilities. We hope your next visit will be as pleasant as the previous one. More 

Gold Coast, Australia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a great Hotel. Close to Airport. Excellent service and facilities. The Hotel has an excellent restaurant. The staff are well trained and friendly which gives one a comfortable feeling. One of the best at which we have stayed.

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear 621dougw, Thank you for sharing your experience and we are glad to know that you have a wonderful stay with us. Our team member is look forward to welcome you for your next visit to BKK. More 

Turramurra, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Travelling with Finnair from Sydney to Europe we were put up for the night at this hotel which is around the corner from the airport. The room was spacious and there were no airport noises .All amenities were excellent and we could see why it was rated as the 5th best airport hotel in the world. A full breakfast was... More 

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear John D, We are glad to hear that you have had a wonderful stay with us. We look forward to welcome you again soon. More 

Norwich, United Kingdom
Level Contributor
100 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

When I walked into this hotel I definately got the wow factor, when I walked out I definately had the "never again" factor. I had a suite at this hotel for one night whilst in transit. The air con in the lounge blasted out hot air all night so I simply could not use this room and had to keep... More 

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Mike S, We are truly concerned to read about your experience. In order for us to verify the cause of the problems and to prevent incident occur to the future guest; kindly contact us directly with details of your stay. Thank you very much for your feedback and looking forward to hear from you soon. More 

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