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Novotel Bangkok Suvarnabhumi Airport

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999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue subdistrict, 10540, Thailand
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Novotel Bangkok Suvarnabhumi Airport
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Novotel Bangkok Suvarnabhumi Airport
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3,918 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Pros: great breakfast selection, great location by airport and airport rail. Made our 1 day layover in Bangkok very easy Cons: The carpeting has got to go! The lobby and main area is great but it doesn't translate to the rest of the hotel. Updates are needed. Otherwise alright and comfortable stay!

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Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here overnight alone while travelling back to UK. Room was lovely, huge bed, bath overlooking large TV with BBC channels... Absolute treat after 2 months travelling. Wifi was a NIGHTMARE with lots of treks up and down to reception but the staff were very helpful and patient

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Hong Kong, China
1 review
4 of 5 stars Reviewed 3 days ago NEW

most of all are nice, u cant complain. but i would suggest to refill quicker at the breakfast buffet & desinfect the carpet a little bit more frequent cos i got 3 bites when having drinks at bar and 5 bites at "square". anyhow, i still enjoyed to stay there.

Review collected in partnership with Accorhotels.com

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New York City, New York
Top Contributor
81 reviews 81 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was about to give this place 5 stars but when there is no hot water at 6:30 PM I had to drop it down a notch. This is a pricey hotel but well appointed with fast ,courteous check in although the young lady spoke so quietly that it was difficult to hear her. We ate at two restaurants. First... More 

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Sydney, Australia
Top Contributor
104 reviews 104 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is a 2-3 min free shuttle or a 5 minute underground walk (vis the train station passage) from the airport, but it is a very high quality modern and well appointed hotel, which would be welcome anywhere, not just at the airport. The beds were goodm wifi was string and bathrooms were excellent. We did not try the... More 

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Top Contributor
73 reviews 73 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

good size rooms with plenty of free water and bath room accessories.Check in and check out was very quick with friendly smiling staff.Less than 5 minutes from the airport with very frequent shuttle buses. The dinner buffet was ok and worth its price but some of the food stations could be improved.My only complaint was that the mattress was to... More 

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Bjorn O, Thank you for choosing to stay with us and for sharing your experience. It was nice to know that you have a great stay with us and also we took note of your comment regarding food station and mattress in room. We will be sure to pass on your comment to the team and looking forward for... More 

Charleston, South Carolina
Top Contributor
71 reviews 71 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just perfect after a 23 hour flight and flying on to Bali next morning. Easy check in, comfortable quiet rooms and excellent breakfast! You pay more for location but worth it for convenience!!! We will stay again when having a connecting flight for sure!

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QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear whatagreatlife, Thank you for choosing to stay with us and for sharing your experience. We will be sure to pass on your comment s to the team and looking forward for your next visit in the future. More 

SOLIHULL
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

As far as I can tell this is the only available hotel at this Bangkok Airport but that does not mean the hotel rests on its laurels. It is very clean, classy and comfortable. The rooms are a good size - we had a Deluxe Room and the complimentary bottles of water were useful. The breakfast is good - plenty... More 

Was this review helpful? Yes 1
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear PerkinsL, We very much appreciate your comments regarding your stay; it is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you again soon. More 

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