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All 21 Unawatuna hotels

Neptune Bay Hotel

Yaddahimulla Road,unawatuna, Unawatuna, Galle 80600, Sri Lanka
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73%
Ranked #20 of 21 Hotels in Unawatuna
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61 reviews from our community

Traveler rating
    30
    12
    12
    5
    2
See reviews for
6
29
6
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

he resort is about 5 mins drive from unawatuna and set at the edge of a wonderfull unsploilt beach, it is sandwiched between 2 parks with a couple of Buddhist temples in easy reach (the resort will organise trips for you at a fair price) Check in was quick with a smile, a welcoming drink and a quick wiz around... More

Was this review helpful? Yes 1
Nugegoda, null, Sri Lanka
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

we spend nice day in neptune bay hotel.fully recommend for any guest to stay this location.staff were very friendly and helpful.the food was very delicious not only for foreigners but also for the locals.

Was this review helpful? Yes 2
leelananda p, Public Relations Manager at Neptune Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Staff were very friendly & accommodating & the location of the hotel could not be better placed with a sea view & across the road from the beach. Bars & a good choice of restaurants within walking distance. I would absolutely return & intend to.

Was this review helpful? Yes 2
Neptune141, Public Relations Manager at Neptune Bay Hotel, responded to this review

Dear Guest , Greetings from neptune bay unawatuna and thank you for taking the time to write a review of your experience on Trip Advisor following your stay at the resort. We were delighted to read that you enjoyed your stay at neptune bay unawatuna. Thank you for admiring the tranquility and the architectural design of the resort. Thank you... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Highly recommended, 1st class service, very friendly and good value, the hotel staff are very accommodating and make you feel at home. The hotel is 1 minute from the beach and there are a lot of nice local restaurants and shops. A truly enjoyable experience and we would have no hesitation in booking and staying in this hotel again.

Was this review helpful? Yes 2
Neptune141, Public Relations Manager at Neptune Bay Hotel, responded to this review

Dear Guest , Greetings from neptune bay unawatuna and thank you for taking the time to write a review of your experience on Trip Advisor following your stay at the resort. We were delighted to read that you enjoyed your stay at neptune bay unawatuna. Thank you for admiring the tranquility and the architectural design of the resort. Thank you... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having stayed in more than 10neptune bay hotels for more than 60 nights this year alone, I can honestly say that this property does not meet neptune standards. The lobby looks great and the restaurants are good, but the moment you go to the floors above you notice how old this hotel is. I was here almost 20 years ago... More

Was this review helpful? Yes 3
Neptune141, Public Relations Manager at Neptune Bay Hotel, responded to this review

Dear Guest, We take this opportunity to thank you for selecting Neptune bay and for the time taken in sharing your valuable feedback with us. We are pleased to note that the property has met your expectations and that you have enjoyed the surrounding, facilities, food and services during your stay with us. Your appreciation and feedback is of utmost... More

Colombo, null, Sri Lanka
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment I stepped out of the car, I experienced an extremely attentive and friendly staff and felt very welcome. I can highly recommend the neptune bay as a centrally located hotel to explore the city and to have a feast in one of the restaurants.The rooms are nice with comfortable beds, and the breakfast is yummy. A big... More

Was this review helpful? Yes 2
Neptune141, Public Relations Manager at Neptune Bay Hotel, responded to this review

Thank you for your feedback following your stay at neptune bay unawatuna. It is a pleasure to note that you enjoyed your stay whilst with us. Glad to know members of our team, our culinary expertise exceeded you expectations. We offer variety of dining options, BBQ By the BEACH, SEAFOOD at "CRAB" or Pasta, Pizza, Steaks at Tranzfix to indulge... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 11, 2014

We arrived here at 11:30 pm, after leaving the original hotel we planned to stay at. They really saved us and were really nice to us. The rooms are nice with comfortable beds, and the breakfast is yummy. A big plus is the POOL, which over looks the ocean. The beach was so wavy, it was really hard and dangerous... More

Was this review helpful? Yes 2
Neptune141, Public Relations Manager at Neptune Bay Hotel, responded to this review

Dear Guest, We take this opportunity to thank you for selecting Neptune bay and for the time taken in sharing your valuable feedback with us. We are pleased to note that the property has met your expectations and that you have enjoyed the surrounding, facilities, food and services during your stay with us. Your appreciation and feedback is of utmost... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 4, 2014

From the moment I stepped out of the car, I experienced an extremely attentive and friendly staff and felt very welcome. I arrived early morning and had a stunning breakfast, before I was able to check - in at 9,00am in our room / accompanied with a very nice view. I can highly recommend the neptune bay as a centrally... More

Was this review helpful? Yes 3
Neptune141, Public Relations Manager at Neptune Bay Hotel, responded to this review

Dear Sir and Madam, We appreciate the time you have taken to write such a detailed review on Trip Advisor and we take this opportunity to thank you once again for choosing the NEPTUNE BAY HOTEL AT UNAWATUNA for your holiday. We are delighted to read that you had a wonderful stay and we were also truly happy to read... More

Sri Lanka
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2014

I note that some reviews have been disappointed by the hotels location and claims but basically they are working with what they have. Yes, it's a bit expensive for this area & you will get cheeper but probably not with all that neptune bay offers. 2 requests for a bar of soap; Plunge pool - broken tile on edge; Smelly... More

Was this review helpful? Yes 2
Neptune141, Guest Relations Manager at Neptune Bay Hotel, responded to this review

Dear guest, I am glad that everything was enjoyable when staying at Neptune bay. Thank you for staying at my hotel as well as taking the time to review us on Trip Adviser. As an reservation manager/operator for over 08 years, my customer feedback has always been pivotal in making my future customer experience better. I look forward to seeing... More

Italy, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2014

Our rooms were in the new building (white one) on the 2nd floor, with a nice sea-view from the comfortable balconies. The rooms were clean, with AC / fridge / sat-TV installed, but otherwise "empty". We found some beverages in the fridge, but there weren't any bottle-opener, nor glasses even in the bathroom - wondering how it is possible to... More

Was this review helpful? Yes 2
Neptune141, Public Relations Manager at Neptune Bay Hotel, responded to this review

Many thanks for taking the time for a review. We are happy to learn that you enjoyed your stay. In reference to the timing of the food we are giving our guests the freedom to chose their own timing for any meal served as we do not want to dictate any hours for breakfast, lunch or dinner. We certainly will... More

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Additional Information about Neptune Bay Hotel

Address: Yaddahimulla Road,unawatuna, Unawatuna, Galle 80600, Sri Lanka
Phone Number:
Location: Sri Lanka > Southern Province > Galle > Unawatuna
Price Range (Based on Average Rates): $
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