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Neptune Bay Hotel

Yaddahimulla Road, Unawatuna, Galle 80600, Sri Lanka
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$60 (USD)
#19 of 19 hotels in Unawatuna
55 Reviews 4 of 5 stars
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Neptune Bay Hotel
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Neptune Bay Hotel
  • Overview
  • Reviews (55)
  • Photos (42)
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  • Room tips (10)
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55 people have reviewed this hotel

Traveler rating
    24
    12
    12
    5
    2
See reviews for
6
26
6
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Having stayed in more than 10neptune bay hotels for more than 60 nights this year alone, I can honestly say that this property does not meet neptune standards. The lobby looks great and the restaurants are good, but the moment you go to the floors above you notice how old this hotel is. I was here almost 20 years ago... More

Was this review helpful? Yes 1
Neptune141, Public Relations Manager at Neptune Bay Hotel, responded to this review

Dear Guest, We take this opportunity to thank you for selecting Neptune bay and for the time taken in sharing your valuable feedback with us. We are pleased to note that the property has met your expectations and that you have enjoyed the surrounding, facilities, food and services during your stay with us. Your appreciation and feedback is of utmost... More

Colombo, null, Sri Lanka
1 review
5 of 5 stars Reviewed 1 week ago

From the moment I stepped out of the car, I experienced an extremely attentive and friendly staff and felt very welcome. I can highly recommend the neptune bay as a centrally located hotel to explore the city and to have a feast in one of the restaurants.The rooms are nice with comfortable beds, and the breakfast is yummy. A big... More

Was this review helpful? Yes
Neptune141, Public Relations Manager at Neptune Bay Hotel, responded to this review

Thank you for your feedback following your stay at neptune bay unawatuna. It is a pleasure to note that you enjoyed your stay whilst with us. Glad to know members of our team, our culinary expertise exceeded you expectations. We offer variety of dining options, BBQ By the BEACH, SEAFOOD at "CRAB" or Pasta, Pizza, Steaks at Tranzfix to indulge... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived here at 11:30 pm, after leaving the original hotel we planned to stay at. They really saved us and were really nice to us. The rooms are nice with comfortable beds, and the breakfast is yummy. A big plus is the POOL, which over looks the ocean. The beach was so wavy, it was really hard and dangerous... More

Was this review helpful? Yes
Neptune141, Public Relations Manager at Neptune Bay Hotel, responded to this review

Dear Guest, We take this opportunity to thank you for selecting Neptune bay and for the time taken in sharing your valuable feedback with us. We are pleased to note that the property has met your expectations and that you have enjoyed the surrounding, facilities, food and services during your stay with us. Your appreciation and feedback is of utmost... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

From the moment I stepped out of the car, I experienced an extremely attentive and friendly staff and felt very welcome. I arrived early morning and had a stunning breakfast, before I was able to check - in at 9,00am in our room / accompanied with a very nice view. I can highly recommend the neptune bay as a centrally... More

Was this review helpful? Yes 1
Neptune141, Public Relations Manager at Neptune Bay Hotel, responded to this review

Dear Sir and Madam, We appreciate the time you have taken to write such a detailed review on Trip Advisor and we take this opportunity to thank you once again for choosing the NEPTUNE BAY HOTEL AT UNAWATUNA for your holiday. We are delighted to read that you had a wonderful stay and we were also truly happy to read... More

Sri Lanka
1 review
5 of 5 stars Reviewed 3 weeks ago

I note that some reviews have been disappointed by the hotels location and claims but basically they are working with what they have. Yes, it's a bit expensive for this area & you will get cheeper but probably not with all that neptune bay offers. 2 requests for a bar of soap; Plunge pool - broken tile on edge; Smelly... More

Was this review helpful? Yes
Neptune141, Guest Relations Manager at Neptune Bay Hotel, responded to this review

Dear guest, I am glad that everything was enjoyable when staying at Neptune bay. Thank you for staying at my hotel as well as taking the time to review us on Trip Adviser. As an reservation manager/operator for over 08 years, my customer feedback has always been pivotal in making my future customer experience better. I look forward to seeing... More

Italy, Texas
1 review
5 of 5 stars Reviewed July 1, 2014

Our rooms were in the new building (white one) on the 2nd floor, with a nice sea-view from the comfortable balconies. The rooms were clean, with AC / fridge / sat-TV installed, but otherwise "empty". We found some beverages in the fridge, but there weren't any bottle-opener, nor glasses even in the bathroom - wondering how it is possible to... More

Was this review helpful? Yes
Neptune141, Public Relations Manager at Neptune Bay Hotel, responded to this review

Many thanks for taking the time for a review. We are happy to learn that you enjoyed your stay. In reference to the timing of the food we are giving our guests the freedom to chose their own timing for any meal served as we do not want to dictate any hours for breakfast, lunch or dinner. We certainly will... More

Budapest, Hungary
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 7, 2014

Our rooms were in the new building (white one) on the 2nd floor, with a nice sea-view from the comfortable balconies. The rooms were clean, with AC / fridge / sat-TV installed, but otherwise "empty". We found some beverages in the fridge, but there weren't any bottle-opener, nor glasses even in the bathroom - wondering how it is possible to... More

Was this review helpful? Yes 1
dilan f, Guest Relations Manager at Neptune Bay Hotel, responded to this review

Dear guest, I am glad that everything was enjoyable when staying at Neptune bay. Thank you for staying at my hotel as well as taking the time to review us on Trip Adviser. As an reservation manager/operator for over 08 years, my customer feedback has always been pivotal in making my future customer experience better. I look forward to seeing... More

Groningen, The Netherlands
Top Contributor
58 reviews 58 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 19, 2014

We stayed for two nights in this hotel. Our room (no 207) was on the first floor, next to the pool. The room was clean and spacious, with nice colonial style furniture. The toilet and shower were apart. The balcony is huge and from there we had a nice seaview. Airconditioning and fan worked well and we had a lovely... More

Was this review helpful? Yes
Colombo, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 26, 2014

We were fortunate enough to get a room at the last minute at this hotel, after taking a wander around a few other hotels in the area. It was not that it was not almost booked out but more that the reservations manager Dilan, managed to shuffle a few things for us. We stayed in the new part of the... More

Was this review helpful? Yes 2
Prague, Czech Republic
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 18, 2014

This was the only real hotel we stayed in in Sri Lanka (the rest were guest houses). You would definitely find cheaper (way cheaper) places around, but we were pleased to have hotel standard for a change - rooms were very clean, huge bed, towels changed daily, room cleaned daily etc. The hotel has two parts - there is a... More

Was this review helpful? Yes 3
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Additional Information about Neptune Bay Hotel

Address: Yaddahimulla Road, Unawatuna, Galle 80600, Sri Lanka
Phone Number:
Location: Sri Lanka > Southern Province > Galle > Unawatuna
Price Range (Based on Average Rates): $
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#5 Spa Hotel in #10 On the Beach Hotel in
Official Description (provided by the hotel)
Welcome To Hotel Neptune Bay Unawatuna! Hello everyone! Thank you for visiting Neptune Bay Unawatuna. The Neptune Bay Hotel is located near the famous Unawatuna beach. While passing the coastal belt along the deep down south of southern Sri Lanka, you would meet the golden sandy shores and the beaches too, but the world famous Unawatuna sandy beach is special among the other parts. ... more   less 
Number of rooms
24

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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