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Dickwella Resort & Spa

Certificate of Excellence
| Batheegama, Dikwella 81200, Sri Lanka
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Dickwella Resort & Spa
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Ranked #2 of 6 Hotels in Dikwella
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Terka K
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229 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

In march 2015 we spent 2 weeks in Dickwella Resort, Sri Lanka. This hotel is located in superior place. The cuisine was far more delicious than we could imagine. The staff was as great as the hotel's location - kind, active, smiley, friendly, accomodating and helpful. As our friend got seriously injured while swimming in the sea, the staff demonstrated... More 

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2 reviews
4 of 5 stars Reviewed 4 weeks ago

Myself and two friends stayed at Dickwella Resort during the April holidays. This is my second trip to the hotel and as always it was a pleasure to stay at this beautiful resort. The breathtaking view from the restaurant is a lovely backdrop to the diners. It's so relaxing and soothing. The variety of food was amazing. There was something... More 

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Dexton Gerard F, Front Office Manager at Dickwella Resort & Spa, responded to this review

Dear Thushan, Greetings from your Paradise. Thank you for your marvelous review. It was our pleasure to welcome you back to Dickwella resort as our privilege customer. I can tell from your lovely comments that you enjoyed every single aspect of your stay and that we exceeded all of your expectations, which is just wonderful. Without a doubt we have... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

First off, I live in Sri Lanka so the main reason we went to this place was try out the food and spend some time chilling at the beach. The rooms were extremely good, the Air Conditioning was amazing. The food, oh god the food, it was horrible. Too expensive for the kind of food. The spread was horrible and... More 

Was this review helpful? Yes 2
Dexton Gerard F, Front Office Manager at Dickwella Resort & Spa, responded to this review

Dear Krishanth, Greetings from Dickwella Resort and Spa! Thank you so much for taking your time to review your experience with us at Dickwella Resort & Spa. We well noted your comments about food and its options; we will definitely take this on to our counts to improve the services of buffet. We are sorry that we were not been... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed May 3, 2015

This was my first to dickwella ..yes being a sri lankan..:). Guess I was waiting for the high way to make the journey. From colombo it's around 2 hours drive on the southern highway give or take a few minutes for stop overs for a quick break. On arrival all was ok ..We booked I guess during a special promotion... More 

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Dexton Gerard F, Front Office Manager at Dickwella Resort & Spa, responded to this review

Dear Dumi, Greetings from Dickwella Resort and Spa! Thank you so much for taking your time to review your experience with us at Dickwella Resort & Spa. We well noted your comment about offering more sea food options and we will definitely take this on to our counts to improve the services of buffet & the services of staff existents.... More 

1 review
1 of 5 stars Reviewed May 2, 2015

The pool was not ready until 8.30 in the morning. Poor service and quality offered by the staff where they use to whistle to call a visitor. For a triple room; they just provided a couch with a bed-sheet but not a 3rd bed. Our stay was 2nd to 3rd of may 2015. Plus there was a dodgy hole on... More 

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Dexton Gerard F, Front Office Manager at Dickwella Resort & Spa, responded to this review

Dear Valued Guests, Thank you very much for taking the time to give us your feedback on TripAdvisor. Sorry to hear that you have been disturbed with few issues that have come across on your holiday with us. We have well noted them and look forward to take necessary action where we will have the chance to improve to endeavor... More 

Dehiwala-Mount Lavinia, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 19, 2015

Great location and Good, friendly staff. The room initially given to us was not satisfactory due to a maintenance issue but was replaced with a good room asap. The food was great and a good variation. They even severed pork bacon for B.F and pork stew for lunch. Aurudu celebrations was great as well. Thanks !

Was this review helpful? Yes 2
Dexton Gerard F, Front Office Manager at Dickwella Resort & Spa, responded to this review

Dear Kosala, Thank you for taking your time to review your stay at Dickwella resort. We are glad that you have had a perfect overall experience in our resort topped with variation of good food. It is equally delighted to know that you loved the services of our staff too. We are looking forward to welcoming you again to Dickwella... More 

Colombo, Sri Lanka
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 17, 2015

Lovely place to visit and enjoy a quiet weekend or a few days. Great facilities, fun activities, more so the Food and the service. Was a pleasurable experience where the young and the Old particularly the little ones had a glorious time. It was great to see how the staff at all times went out of the way to make... More 

Was this review helpful? Yes 2
Dexton Gerard F, Front Office Manager at Dickwella Resort & Spa, responded to this review

Dear Ashley, Thank you for taking time to review your stay at Dickwella Resort. We are pleased to read that you and your family enjoyed your holiday as well as the dining experiences that we offer. It is always wonderful to hear such positive feedback, which serves as a great motivator to my team. It shows them that their passion... More 

Doha, Qatar
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 16, 2015

A great place for a stop over especially if you are using the air taxi service from Columbo to Mawella Lagoon. It is set on the beach in the beautiful Dickwella bay, surrounded by palm trees. We stayed in a suite twice, once on our arrival in Sri Lanka for two nights and then again on our departure for one... More 

Was this review helpful? Yes 2
Dexton Gerard F, Front Office Manager at Dickwella Resort & Spa, responded to this review

Dear Tizzyelle, Greetings from your Paradise. Thank you for your marvelous review. It was our pleasure to welcome you and to celebrate such a special occasion while you were here. I can tell from your lovely comments that you enjoyed every single aspect of your stay and that we exceeded all of your expectations, which is just wonderful. Without a... More 

Kotte, Sri Lanka
1 review
5 of 5 stars Reviewed April 16, 2015

We stayed for 2 nights triple room on FB Basis from 13th April to 15th April. We were lucky that Mr. Dexton Gerard Front Office Manager at Dickwella Resort upgraded us to a family suite which was not expected. He was very kind to us as I was with my 2 small ones, wife and mother in law, so considering... More 

Was this review helpful? Yes
Nugegoda, Sri Lanka
1 review
5 of 5 stars Reviewed April 15, 2015

We booked for 2night on FB basis triple. On our arrival we were upgraded to a family suit and was a beautiful room with wonderful beach front view. Food was really taste. Chief executive chef came to us personally to check on the food quality. All staff and the officers were really friendly. They have organized to avurudu games where... More 

Was this review helpful? Yes
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