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Peerless Sarovar Portico, Durgapur

City Centre | City Center, Durgapur 713216, India
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1 room 1 guest
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Peerless Sarovar Portico, Durgapur
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123 Reviews from our TripAdvisor Community

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Traveler rating
    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Indonesian first
  • Italian first
  • Any
English first
  • All months
    (123)
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    (30)
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    (23)
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New Delhi, India
1 review
5 of 5 stars Reviewed 3 days ago NEW

The rooms are very good with modern amenities. All staffs are very much professional & helpful, specially Front Office Manager and his team. The rooms are very much clean. The food of Indigo Restaurant is delicious. My overall experience is very good.

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Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Im staying at this hotel for a long time, maybe since December 2014. For me , this hotel is like a second home at Durgapur, I must say the hotel staff are really very co-operative & friendly . The room service, housekeeping and the restaurant services are splendid. I must say if you are travelling for Business and official work,... More 

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New Delhi, India
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel has well passed its glory days. I was surprised to see such average rooms and service at a three star hotel. I had to call twice to get get a basic thing like dental kit. The washrooms were not clean and upto the standards. In the restaurent I had to wait for 10 mins before anybody came to... More 

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Kolkata (Calcutta), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The rooms are excellent with modern amenities. The all staffs are well professional. specially the front office staffs & their managers. we stayed there for two nights.the overall stay is very nice. And we will travel again on next month.

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PSPD, General Manager at Peerless Sarovar Portico, Durgapur, responded to this review

Dear Sir,  On behalf of Sarovar Hotels & Resorts, we thank you for choosing to stay at Peerless Sarovar Portico, Durgapur. It was a pleasure having you with us and we hope that the services extended were to your satisfaction.   In our endeavor to continuously improve, we would like to request you to kindly give us two references to... More 

Indore, India
1 review
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised to find a good hotel at a very reasonable price at Durgapur Nice room, good spread of breakfast and good service when you are actually required .overall quite good and will return again and recommend to others. Had typical Bengali thali during lunch ,The food and drinks are however bit expensive in this restaurant. staff are... More 

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PSPD, General Manager at Peerless Sarovar Portico, Durgapur, responded to this review

Dear Sir,  On behalf of Sarovar Hotels & Resorts, we thank you for choosing to stay at Peerless Sarovar Portico, Durgapur. It was a pleasure having you with us and we hope that the services extended were to your satisfaction.  In our endeavour to continuously improve, we would like to request you to kindly give us two references to whom... More 

Kolkata (Calcutta), India
Level Contributor
76 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I've been coming to this hotel since last 20 years. This time I experienced an all round deterioration of services. Though booked room 2 days in advance, got a room of my choice after 45mins of checking in at late evening. Problems are a plenty in house keeping, maintenance and other areas. There are clear signs of high headedness since... More 

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PSPD, General Manager at Peerless Sarovar Portico, Durgapur, responded to this review

Dear Mr. Apurba, Thank you for your mail. Your room has been checked from your Office and they has selected Room No 416. The moment you entered at our Hotel we have escorted you to Room No 416. But however you didn't like the room facing. Then and there we have offered few more rooms which was available to us.... More 

Travelers are raving about these Durgapur hotels

Kolkata (Calcutta), India
Level Contributor
80 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 285 helpful votes
5 of 5 stars Reviewed July 26, 2015

Starting from the front office desk to room service the staffs are well trained and professionally behaved. The restaurant indigo is prepared to serve foods well above than average. I visited this hotel lot of time and tried all types of room in each visit, good to see it is improving specially from the point of service. However rooms specially... More 

Was this review helpful? Yes 1
PSPD, General Manager at Peerless Sarovar Portico, Durgapur, responded to this review

Dear Sir,  On behalf of Sarovar Hotels & Resorts, we thank you for choosing to stay at Peerless Sarovar Portico, Durgapur. It was a pleasure having you with us and we hope that the services extended were to your satisfaction.  In our endeavor to continuously improve, we would like to request you to kindly give us two references to whom... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed July 25, 2015

Their standard of food was previously good but they cannot maintain it now. The mushroom soup we had last time was spoiled. The prices are also high. The waiters are however very good. They have buffet dinner and lunch at weekends. Service has become inconsistent.

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PSPD, General Manager at Peerless Sarovar Portico, Durgapur, responded to this review

Dear Mr. Tuhar, Thank you for your Comments and Suggestion. You may not like the taste of the Mushroom or the style of Preparation. However we apologies for your dis satisfaction at our Hotel. Our motto and efforts is to satisfy each and every guest by our Hospitality, Service and quality standards. I personally has taken up this matter with... More 

Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

Clean and Fantastic Rooms with well trained staffs, Starting from Bell boy to General Manager. Especially Front Office & House Keeping Manager and his team.The warm welcome of the hotel is very nice. The food of the restaurant is very good. Would like to stay again in August.

Was this review helpful? Yes
PSPD, General Manager at Peerless Sarovar Portico, Durgapur, responded to this review

Dear Sir, On behalf of Sarovar Hotels & Resorts, we thank you for choosing to stay at Peerless Sarovar Portico, Durgapur. It was a pleasure having you with us and we hope that the services extended were to your satisfaction. In our endeavor to continuously improve, we would like to request you to kindly give us two references to whom... More 

New Delhi, India
1 review
5 of 5 stars Reviewed July 13, 2015

All the Hotel Staffs are well trained. they are very much professional & polite. I am surprised that they remembered all small small things about me, my likes & dislikes. The Front Office Manager and his team is Excellent. The rooms are cleaned properly & the room service is very good. I would like to stay in this property every... More 

Was this review helpful? Yes
PSPD, General Manager at Peerless Sarovar Portico, Durgapur, responded to this review

Dear Sir, On behalf of Sarovar Hotels & Resorts, we thank you for choosing to stay at Peerless Sarovar Portico, Durgapur. It was a pleasure having you with us and we hope that the services extended were to your satisfaction. In our endeavor to continuously improve, we would like to request you to kindly give us two references to whom... More 

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