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All 163 Changshu hotels

Crowne Plaza Hotel Changshu

4.0 of 5 Hotel   |   No.6 Kaiyuan Avenue, Yushan Town, Changshu 215500, China
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Ranked #1 of 163 Hotels in Changshu
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed October 7, 2014
Jaz R Oxfordshire, United Kingdom
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121 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oxfordshire, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 7, 2014

Pretty average, but par for the course outside of the major cities in China. Hotel is ageing a little bit, but rooms are comfortable enough. Food is ok. Staff are friendly and helpful, although their spoken English is a bit hit-and-miss. On the plus side it is relatively inexpense, so value for money wise it's pretty good.

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Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Dear guest, thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward... More

Graz, Österreich
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 7, 2014

Room was ok and clean but has seen better days. Food at Chinese Restaurant was good , Same as breafast. Staff friendly but with Pool English skills. Expectations to a Crowne Plaza are little bit different.

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Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us .We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about the staff pool English has been documented and will certainly be looked into. We appreciate your feedback as this is our... More

Bergen, Norway
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 6, 2014

I recently stayed at this hotel for five days. It caters to a western clientele, but with a staff who generally have poor English skills. It makes simple things like ordering a drink, or paying your bill quite difficult. That said the staff are very polite. The location is not good. You cannot walk anywhere, as there is nothing to... More

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Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest... More

Paris
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 30, 2014

Changshu is about an hour and a half from Shanghai but is far less cosmopolitan. More a traditional Chinese city but, like so many developing fast. I stayed at the Crown Plaza Hotel on recommendations from a client. It is a little way out of the city and taxis sometimes are a little light on the ground. Having said all... More

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Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Dear guest , thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us . We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous... More

Glasgow, United Kingdom
Top Contributor
77 reviews 77 reviews
76 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 29, 2014

nothing wrong with the hotel, just think for a Crowne Plaza it should have been a bit better. Nice swimming pool and OK gym, no one else was in it, making it even better. Only stayed one night but i would be happy to stay there again, the price was fairly cheap so it gained the 4* rating because of... More

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Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Dear guest, Thanks for sharing your valuable comment with us.Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. . Ensuring all our clients leave satisfied is our goal.We hope to have an opportunity to serve you again in the near future. Sincerely, hotel management More

Pecenany, Trencin, Slovakia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 25, 2014 via mobile

My stay started with 20 minutes on reception. They had there a hotel full of trainees (with a sign trainee, be good to me,please) so the check in was a bit longer. After coming to the room, normal Chinese style big room with view on the busy Changshu streets full of dust and haze. Restaurant Chinese style was good, the... More

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Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Dear Mr. Miroslav_Sagan, Thank you for choosing Crowne Plaza Changshu and share your valuable feedback. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about the staff English has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving... More

Lichfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 9, 2014 via mobile

Stayed here for one night.. Nice hotel about 90 mins drive from downtown Shanghai. Rooms are comfortable and the staff helpful, it would be what is expected of Crowne Plaza standards. Price is also reasonable. Food is excellent, the bar area is a little sparse and unwelcoming, however this should not detract from a good experience at a good hotel.

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Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Dear guest, Thanks for sharing your valuable feedback .We look forward to welcoming you back to our hotel again. Thank you! More

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2014

This hotel is an oasis in a desert. Changshu is an out-of-the-way satellite town of Suzhou and you do not expect a name brand hotel here. As expected, the hotel was clean, unostentious except for the big dome, and comfortable. Non-smoking room was truly without cigarette smoke. No smell of rancid food odors coming from restaurants and dining facilities. Staff... More

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Brisbane, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 7, 2014

We have just stayed for 6 nights at this hotel after travelling to .Changshu for a friend's wedding. The wedding was held at the hotel and was spectacular. The attention to detail and cuisine was second to none. Our whole stay was wonderful with each staff member giving us their utmost attention. A special thanks to Amy at breakfast time... More

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Ede, The Netherlands
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 11, 2013

Crown Plaza Changshu is a perfect base to stay for sightseeing and exploring the area around Changshu. Places as Suzhou and Hangzhou are close. But also Changshu is offering beautiful scenic areas e.g. the Yusan Mountain and the Kuncheng Lake.

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Additional Information about Crowne Plaza Hotel Changshu

Address: No.6 Kaiyuan Avenue, Yushan Town, Changshu 215500, China
Phone Number:
Location: China > Jiangsu > Changshu
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Changshu 4*
Number of rooms: 268
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Also Known As:
Crowne Plaza Changshu

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