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All 9 Cromwell hotels

Golden Gate Lodge Cromwell

3.5 of 5 Hotel   |   Barry Avenue | Central Otago, Cromwell 9342, New Zealand
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Golden Gate Lodge Cromwell
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Ranked #8 of 9 Hotels in Cromwell
A recent review
3 of 5 stars reviewed 2 weeks ago
Oamaruvian South Island
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31 reviews from our community

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    7
    11
    3
    5
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5
13
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Island
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This complex is very handy to all shops and close to the lake front. We were there for a recent conference, which the hotel was well setup for. The food was basic but well cooked and staff very helpful and friendly. The rooms were getting very tired. The bathrooms were by far the worst aspect of the spacious room. Terrible... More

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Dunedin, Otago, New Zealand
1 review
5 of 5 stars Reviewed August 24, 2014

This lodge is beautifully appointed in the lovely Central Otago town of Cromwell in New Zealand only 50kms from Queestown or Wanaka. The room we stayed in was spacious, well appointed and quiet. We ate in the adjoining restaurant where the food was excellent, service was friendly and the menu was varied with many options to choose from. Breakfast had... More

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Blenheim
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 22, 2014 via mobile

After experiencing the worst service ever at another venue we found the cafe Pisa at the golden gate. Waitresses are pleasant and know how to greet people even when they are busy. Food is well priced and cooked. Fresh and tasty. Very impressed with the kid friendly area. This is by no means fine dining but it doesn't pretend to... More

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Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 1, 2014

I stayed three winter nights at the lodge. The beds were extremely comfortable and the shower was good and strong. There were plenty of power points for charging electronics and a kettle and tea/coffee/milk is provided. One eccentricity was that the hand basin is in the room rather than the bathroom, very odd. Day one we had a room service... More

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Dunedin, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 26, 2014

I stayed at the golden gate lodge in the middle of June. Went up for a wedding and we got back to our room about midnight. Had a really sore back so ran a bath. The water was cold, so cold we couldn't use it. Very disappointed. Had a shower in the morning and the water still wasn't hot. When... More

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GlenChristiansen, General Manager at Golden Gate Lodge Cromwell, responded to this review

Tracey, Thank you for taking the time discuss your experience at the hotel. I look forward to having the opportunity to prove that we are the right place to spend your money. Regards Glen Christiansen General Manager More

France
Top Contributor
156 reviews 156 reviews
54 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed January 19, 2014

Quite a large motel by the side of Cromwell's somewhat unattractive town centre mall. Room was clean and quite sizeable with a normal-sized double bed. The decor was quite 80s and really needs a good overhaul. We were on a B&B package but most people seem to be on a pay-as-you-go basis, so pretty much everything had to be asked... More

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Balclutha, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2014

We stayed at the Golden Gate Lodge in early January and I was pleasantly surprised, as the last time we had been there I felt the rooms were a little tired. However they have obviously been done up since then. Our room was large and comfortable, and looked out onto beautifully kept gardens. (We were originally a little disappointed not... More

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Devon
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 31, 2013

We only stayed one night at the hotel but the room was large with its own balcony with tables and chairs.The shower worked well and we slept well until there was a fire alarm in the morning(smoke from toaster I think)! So the fire alarms work well. We had dinner in the restaurant and and I can recommend the blue... More

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Queenstown, New Zealand
Top Contributor
83 reviews 83 reviews
40 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed December 14, 2013 via mobile

As the only hotel in Cromwell this facility probably gets business by default. We stayed one night for a function but should have known better. When trying to check in found the reception area deserted. Eventually walked into the restaurant to try and locate someone which I did, but didn't really get any acknowledgement that they should have been in... More

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GlenChristiansen, General Manager at Golden Gate Lodge Cromwell, responded to this review

Firstly thank you for writing on trip advisor, as a small country hotel our staff are often need assist through various departments, however this is not an excuse for a slip in standard or customer service. The rooms do have full sound proofing and we apologise for other guests anti social behaviour. Unfortunately the design of the room is an... More

Chicago, Illinois
1 review
1 of 5 stars Reviewed December 4, 2013

My father and I stayed in this hotel while on a tour. The room was freezing and the receptionist was very mean to us about everything. The gym was unusable because it was locked, then the power went out, then it was also freezing cold once we were finally prepared to work out. Overall, I would never stay there again... More

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GlenChristiansen, General Manager at Golden Gate Lodge Cromwell, responded to this review

We knew and were expecting your negative comments. Unfortunately we understand the catalyst for your post is that you fell from the treadmill as you were unable to operate it and had not attached the safety line that automatically stops the machine. We do apologise that the heater was not operating in the Gym on your arrival. I appreciate the... More

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Additional Information about Golden Gate Lodge Cromwell

Address: Barry Avenue | Central Otago, Cromwell 9342, New Zealand
Location: New Zealand > South Island > Otago Region > Cromwell
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Golden Gate Lodge Cromwell 3.5*
Number of rooms: 47
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