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Heritage Boutique Lake Resort

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15-23 Perriam Place | Pisa Moorings, Cromwell 9383, New Zealand (Formerly Pisa Range Lake Resort)
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Heritage Boutique Lake Resort
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Heritage Boutique Lake Resort
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82 reviews from our community

Traveler rating
    51
    22
    5
    3
    1
See reviews for
9
40
3
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (23)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Wow what a place. Not only are the views to die for, but the apartments are absolutely prestine, 5 star quality! Not to mention the friendly National & International staff who always make you feel at ease. Highly recommended for a quiet break or a family outing. Paul McMahon

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Contributor
20 reviews 20 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

New, clean, well looked after, spacious, modern, well appointed and so many more positive things to say about this. Garage parking was a bonus. We thoroughly enjoyed our stay there and will definitely be a return visitor. There is a choice of four types of apartments, each with something special, dependent on the number of beds needed. Restaurant is within... More 

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Arrowtown
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Unbelievable just loved it... Studio apt hanging over the water, spotlessly clean, super friendly service, great food in the restaurant, can't say enough about this place. I noticed someone else complained that all the coat hangers did not match, my god, get a life.... Can't wait to come back with some friends in summer and kids can swim straight off... More 

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PisaRange, Front Office Manager at Heritage Boutique Lake Resort, responded to this review

Dear Deucenz, Thank you for taking the time to write a review. We're very happy to receive your kind feedback and we're very glad you enjoyed your stay. Summertime around here is an excellent place for the kids to enjoy the lake. We look forward to seeing you again! Kind Regards, Laura Spencer More 

Tuatapere
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed a lovely quiet night, in a beautifully appointed studio. Spectacular views, comfortable bed and great shower. Plenty of free parking and 500MB of free wifi. The restaurant offering was competent if not brilliant and the staff were keen to please. We'll definitely be staying again if the opportunity presents.

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PisaRange, Front Office Manager at Heritage Boutique Lake Resort, responded to this review

Dear Paul, Thank you for taking the time to complete a review. We very much appreciate your positive comments regarding our facilities and we're glad you had a pleasant stay. We hope to see you again sometime in the future. Kind Regards, Laura Spencer More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a three bedroom villa with five of our mates while tripping around the south island. The villa was beautiful, with plenty of room for everyone and a wonderful view over the lake. The deck and lounge were a great place to relax and unwind after a long few days of driving. Nice and close to lots of... More 

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PisaRange, Manager at Heritage Boutique Lake Resort, responded to this review

Hi Thank you for your review. It was great to have you stay with us and great to have your feed back we hope to see you back sometime in the future. Kind Regards Anthony Robertson Heritage Boutique Lake Resort More 

Timaru, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was lovely and nice and clean. I liked the walking track by the lakeside. It would be nice to see the rest of the buildings finished off. We didnt try the restaurant as it was closed for a private function. It is a bit further out of Cromwell than the website might suggest but its a lovely location

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PisaRange, Front Office Manager at Heritage Boutique Lake Resort, responded to this review

Dear Kylie, Thank you for your feedback. We are glad you had the opportunity to explore our grounds and enjoy the local surroundings. Our goal is to constantly improve the guest experience and to develop our business even further, and we appreciate your taking notice of these aspects. We hope to see you again in the future and thank you... More 

Dunedin, New Zealand
1 review
5 of 5 stars Reviewed 5 weeks ago

Found the rooms very clean and tidy. Apartments were set out very nice. Lovely setting looking out over the water. Very warm and cosy. Certainly would go there again. Staff very pleasant and helpful. Certainly have no complaints. Overall would recommend to everyone who is looking for a peaceful getaway. Restaurant just a stone throw away and meals were very... More 

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PisaRange, Front Office Manager at Heritage Boutique Lake Resort, responded to this review

Dear Tracey, Thank you for taking the time to write a review. We are very pleased by your positive feedback regarding the rooms and your experience at our resort. It is very helpful to note we are set apart from the town centre, as some guests prefer this feature and others do not. We hope to see you again in... More 

Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 11, 2015

We spent one night here on our way from the Milford Sound to Mount Cook. Our room was a superior studio with a lake view. Since my husband made the reservation I had no idea what to expect, but from the description, superior room with a balcony and lake views, I did have some ideas in mind. I was disappointed... More 

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PisaRange, Front Office Manager at Heritage Boutique Lake Resort, responded to this review

Dear Dana, Thank you for your feedback and suggestions. We are happy you found your room nice and tidy, and hope you see better weather on your next visit to the Cromwell area. Our front office would certainly have been happy to suggest some rainy day activities for you. Given the weather conditions during your stay, we understand it can... More 

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed February 10, 2015

As an international traveler, I've stayed in many "boutique" style hotels and B&Bs, and this place is definitely one of my favorites. The location provides the perfect landing spot right between Wanaka and Queenstown with a quiet, laid-back setting. The views were great because you've got the lake, Cromwell basin and Pisa Mountain Range right there with tons of vineyards... More 

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PisaRange, General Manager at Heritage Boutique Lake Resort, responded to this review

Hi Martin, Thank you for taking the time to write a review. Your words are very kind. We try our best to help as much as possible and we thank you for appreciating it. We look forward to having you stay here again. Kind Regards, Brooke Takimoana More 

2 reviews
3 of 5 stars Reviewed February 8, 2015

The concept of this facility is fantastic, but 5 stars I don't think so. We stayed in unit 23B the bed was so hard it was impossible to sleep in but even if you could the refrigerator noise would have kept us awake. Some of the fixtures and fittings were broken or falling off for a reasonably new property this... More 

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PisaRange, Front Office Manager at Heritage Boutique Lake Resort, responded to this review

Dear Rob, Thank you for taking the time to write a review. During such busy times, these little details can go unnoticed. This was no excuse and we certainly strive to constantly improve our performance and go above and beyond for our guests. These issues you mentioned have since been addressed and we hope the discount you received for the... More 

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