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Heritage Boutique Lake Resort

5.0 of 5 15-23 Perriam Place | Pisa Moorings, Cromwell 9383, New Zealand (Formerly Pisa Range Lake Resort)
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Heritage Boutique Lake Resort
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Heritage Boutique Lake Resort
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67 reviews from our community

Traveler rating
    40
    21
    3
    2
    1
See reviews for
9
31
3
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dunedin, New Zealand
1 review
4 of 5 stars Reviewed yesterday NEW

I have eaten here many times before and ive had the best experence so when i came up here for work i knew where i wanted to stay, and i have no regretes with my choice. Room and view were amazing and yet again the dinner and staff... i couldnt have asked for more. I will choose to stay here... More 

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

No fuss accommodation. Tidy. Neat. Good food and great staff. We experienced a similar set of key issues has shared by another reviewer here, but it was all no problem. The rooms are new and satisfyingly simple with air conditioning and a balcony over looking the marina. Quiet spot despite the proximity to the highway. Good place to stay.

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PisaRange, General Manager at Heritage Boutique Lake Resort, responded to this review

Hi there, Thank you for your nice review. We really appreciate you comments. Yes we are quite close to the highway but it doesn't seem affect the piece and quiet of our accommodation :) We look forward to having you back to stay :) Kind Regards, Brooke Takimoana More 

Senior Contributor
40 reviews 40 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Amazing views all around. The rooms are spacious, modern and comfortable. All the amenities you could want are available in your room. It's 10min out of Cromwell town centre which is more of a positive than a negative. Tried the restaurant and unfortunately it was a letdown. Food was poorly seasoned and poorly cooked. But that's the restaurant not the... More 

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PisaRange, General Manager at Heritage Boutique Lake Resort, responded to this review

Hi there, Thank you for the very useful advice. I understand what you mean about the lime in the water. We do have a general filter in Pisa Moorings but it would be good to get filters in the rooms. It would be very expensive. We look forward to seeing you again in the near future :) Kind Regards Brooke... More 

Invercargill, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

The room was great, very clean and tidy, modern and fresh. However not a nice first impression when there's another guest's trailer backed right up to the door allowing only a 30cm gap for us to get through. The staff were very unenthused about everything, and very unhelpful. Obviously believe every guest is a frequent flyer and knows how the... More 

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

The only thing that could have been better was the service/friendliness at the office. But even that was still OK. The room, the restaurant and the location were all fabulous and it was great value for money. We stayed in eight locations on our trip and this was the best. Would love to stay there again.

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PisaRange, General Manager at Heritage Boutique Lake Resort, responded to this review

Hi there, Thank you very much for your lovely review. We really appreciate the kind words about being the 'best location' of your trip. That's always nice to hear. Kind Regards, Brooke Takimoana More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Whilst this place is out of town so a car is necessary once there if you have food then you don't need anything else. Staff were excellent and place magnificent. Only complaint was a grumpy next door tenant who had his TV so loud you couldn't think .

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PisaRange, General Manager at Heritage Boutique Lake Resort, responded to this review

Hi there Dagvet, Thank you very much for your kind words about our accommodation. We would like to apologies for the inconsiderate people who were staying in Villa 6. We hope to see you again in the near future and if you ask we will be able to put you in another room other than 5 :) Kind Regards, Brooke... More 

Christchurch, New Zealand
1 review
2 of 5 stars Reviewed 3 weeks ago

The pictures looked amazing, but this was where the amazement ended. Check in -staff were not sure how to do this and had to get the chef to check us in. Very little explanation of where our room was actually located. Found the room, open the door-absolutely stinks of smoke!! Disgusting, through the sheets too (good thing it was a... More 

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PisaRange, General Manager at Heritage Boutique Lake Resort, responded to this review

Hi Caroline, We are very sorry that your stay was disappointing. The people in management do not know of these problems, such as the smell in the room, until they get told. This is no excuse. We should have been aware when the room got cleaned that day and had yourself moved from this room to save you the disappointment.... More 

Dunedin, New Zealand
2 reviews
4 of 5 stars Reviewed 4 weeks ago

A wonderful setting and very comfortable accommodation. More attention to detail would improve the overall guest experience. For example, there is no direct phone to reception for enquiries, the spa was not turned on and there were no explanations about this in the booklet and the Sky Movie TV channel wasn't available and a problem within the restaurant was dealt... More 

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PisaRange, General Manager at Heritage Boutique Lake Resort, responded to this review

Hi there Wallis, Thank you for your comment about our 'wonderful setting and accommodation. I'm sorry to hear about the situation in the restaurant. If you could email us direct with more details I will let the managers know. We have recently had a technician come and have a look at our Sky Movie's situation. It turns out there is... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Beautiful room, stunning views over the water and very friendly staff. Restaurant acros the carpark very handy but far enough from room your not disturbed by noise. Plenty of parking close to rooms. Balcony out front so can sit outside and look over water, didn't like being able to look over deck below as felt like intruding

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PisaRange, General Manager at Heritage Boutique Lake Resort, responded to this review

Hi Kate, Thank you for pointing out your highlights of our accommodation :) Our views are our main highlight and we want our accommodation to complement the scenery you see. The balcony does overlook the lower apartment but it's that, or somebody misses out on having the option to sit outside their room and enjoy the surroundings. Its the best... More 

Christchurch, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Spent the week here on holiday as a couple in an upstairs studio. There are some real pluses here - close to Cromwell, a spacious room, beautiful balcony with a lake view, massive bathroom and a comfy bed. The staff were friendly, approachable and pleasant. There is a good bar/restaurant on site which is important when so many of Cromwell's... More 

Review collected in partnership with this hotel

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PisaRange, General Manager at Heritage Boutique Lake Resort, responded to this review

Hi Julie, Thank you for your helpful feedback about how your stay was. You have very strong points that need attention. Such as the servicing problems as that needs to be done every day. If its not being done we in the office have no way to tell apart from when guests, such as yourself, lets us know. We'll be... More 

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Additional Information about Heritage Boutique Lake Resort

Address: 15-23 Perriam Place | Pisa Moorings, Cromwell 9383, New Zealand (Formerly Pisa Range Lake Resort)
Phone Number:
Location: New Zealand > South Island > Otago Region > Cromwell
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Heritage Boutique Lake Resort 5*
Number of rooms: 23
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