Stayed here from Nov 6-13 and was very happy with everything, well almost everything as the Buffet wasn't that good but the Restaurants where out standing. But I know Cuba is not the place for great food but as far as the Beaches and the friendly staff I was extremely happy @ this 5 star. So this review will not... more

During our stay at this resort with the exception of the "No see ems( sand flies), which usually dine after dusk one could not ask for more. So bring some "Off" insect repellent. The weather was mid 30's and mostly sunny for 5 out of the 7days with low humidity. The excellent layout of the bungalows and the length of... more

We just got back from our 2nd visit there and had a wonderful time. Even though there was a mix-up with Air Canada about our room and free services, the staff, especially our concierge, Angel went to bat for us and we got everything that we expected and even some bonus things. The people there are very friendly and will... more

7 Glorious days of sunny 30 degree weather last week. Believe the good reviews....And take the advice mentioned by some reviews. Bring your thermal cup, and aqua shoes if you plan to snorkel. Both were very handy. And get your morning fix of caffeine from Alex in the Lobby Bar rather than the buffet.. We were fortunate last week to... more

My Mom and I just came back from this hotel - Occidental Royal Hideaway Ensenachos in Santa Clara, Cuba - on Nov 13, 2009. We stayed in Room 2320 (bungalow 23) in the Spa section. #1 reason to go - The beach! It's huge, it's secluded, it's beautiful, it's peaceful! Unlike other beaches I've been to (in DR, France, Spain,... more

I travelled to Santa Clara, with my friend week of Oct 18 - 25th, 2009. What a great holiday! Our bus took us from the airport to the Ensenachos Island... that was a nice ride - an hour and a half, but great scenery, and a 50km causeway across a shallow stretch of ocean to get there. There are only... more

Firstly, this is a superb resort. There some areas for improvement but as a seasoned traveller, I feel sure that this jewel is great value. The ++++ Super friendly staff; Unbelievable beach, white powdery sand, crystal clear water, great swimming, snorkelling, scuba-diving; Beautiful tropical vegetation, clean spacious rooms (about 16 rooms per 2 storey bungalow); Massive resort with 40+ bungalows... more

My boyfriend and I arrived on Oct 18th to a cloudy and windy day unfortunately, but it only got a lot better from there. I will keep this brief. The ride to the resort: It was long, 1.5 hours if not a little longer, luckily, ours was the first resort on the cayos. The lobby was huge and we walked... more

We went in Low season to this place and loved it! Even got to talk to the General Manager of the property (who is from Canada). We had the big pool to ourselves all day. No bumping into anyone on your flootie! Got to see the Bungelow's on the property and would definitely recommend those (private pool, private restaurant). Spa... more