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All 1 Cayo Ensenachos hotels

Iberostar Ensenachos

5.0 of 5 Resort (All-Inclusive)   |   Villa Clara, 52700, Cuba (Formerly Royal Hideaway Ensenachos)
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Iberostar Ensenachos
Ranked #1 of 1 hotels in Cayo Ensenachos
Certificate of Excellence 2014
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2,686 people have reviewed this hotel

Traveler rating
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    325
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    57
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623
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (526)
Date | Rating
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English first
Saskatoon, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I could talk all day long about the great time our group (three families-12 people) had at the Iberostar Ensenachos Especially when factoring in and understanding the challenges these people face when giving you a first class vacation for a next to nothing price. Why you should go and why we will return to the Iberostar is for the incredible... More

Was this review helpful? Yes 1
Rotterdam, The Netherlands
1 review
3 of 5 stars Reviewed yesterday NEW

For those backpackers reading this review, no you are away from Cuba, stuck between Canadian tourists complete detached from the real Cuba. But hey give yourselve a retreat, let your kid(s) enjoy the wonderful kids club and enjoy the berst beach in Cuba. Whilst travelling around Cuba for 3 weeks, we gave ourselves a little retreat to this resort. The... More

Was this review helpful? Yes 1
ottawa canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A very nice property with wonderful, attentive staff that will do it all to ensure you have a great stay. That's how I want to start this review. We had never stayed at an Iberostar property and had heard nothing but good things and we were not disappointed. The resort itself was well laid out and an email to the... More

Was this review helpful? Yes 1
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear guest Thank you so much for taking part of your time and write us about your recent stay at IBEROSTAR Ensenachos, we appreciate all your comments, we love that you have been a wonderful stay here among us, we work hard in order to all our guests feel themselves like home. We hope to have you again among us... More

Milton, Canada
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We just came back from here. There are some things that I feel this resort can improve on. Check in took too long and some waited with kids for several hours. Please, I hope you improve this, with more computers and scanners for the passports. One night we had booked Italian at one of the places for fine dinning. When... More

Was this review helpful? Yes 3
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear Guest We would like to thank you for taking your time to express your opinions and thank you for letting us know. Our clients’ comments are very important to us and we sincerely value them. They will assist us in better serving our guests in the future. I will make sure that this comments get all the departments at... More

Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I honestly don't know where the negative reviews for this hotel are coming from. Typically, when I go on vacation, I'm looking for a good time, not to nit-pick every possible detail. So keep that in mind while reading this review I suppose. We spend two weeks at the resort and loved every minute of it! Our room was great... More

Was this review helpful? Yes 4
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear guest Thank you so much for taking part of your time and write us about your recent stay at IBEROSTAR Ensenachos, we appreciate all your comments, we love that you have spent a wonderful stay here among us, we work hard in order to all our guests feel themselves like home. We hope to have you again among us... More

Montreal
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We just spent a week at the Iberostar ensenachos and we had a lot of problems from the beginning. Including very little water to shower in our room, broken mini fridge, so could not drink cold water in the room and poorly functioning AC in the room. They also did not respect my special room request and I was told... More

Was this review helpful? Yes 3
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Thanks for taking the time and write about your recent trip to Iberostar Ensenachos. We regret we didn’t fulfill your expectations. Please, accept my deep and sincere apologies for the inconvenience you had during your stay at the hotel, we will make sure that does not happen again. Pls, don’t think we don’t want to please all our guest room... More

Saskatchewan, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our second time to this resort. Last time was one year ago and we had a great time with our 2 kids. Bus ride a bit long but real view of Cuban culture on the way, check in easy and quick. Room good, spacious and clean - good AC. Safe not working on arrival, but fixed same day.... More

Was this review helpful? Yes 2
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear guest, All the staff and Management team at IBEROSTAR Ensenachos wants to thank you for sharing your comments and experience with us and other readers. We are glad to know that overall you were able to enjoy our services, especially our beaches. We hope we can welcome you back again someday, if so, do not hesitate to contact Mrs... More

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I just came back from Ensenachos being there for 3 nights with all my family. This property is in serious need of upgrades. They say is a 5 stars hotel but trust me when I say is not. The dinning options are horrible for the most part. The theme restaurants are simply a joke. I when to the "italian" one... More

Was this review helpful? Yes 8
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear guest I would like to thank you for taking the time to write your comments to us. Your comments are very important and we sincerely value them. They will assist us in better serving you and our other guests in the future. Regarding the food, well, that depends on taste, any way we will pass your comments to the... More

Calgary, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are two beaches at this hotel. Both are nice. One is a short walk from the hotel the other a long walk but well worth the extra effort to get there. The bus trip from the airport is an interesting trip through two towns. They spray the hotel grounds a few times during the day. I had only a... More

Was this review helpful? Yes 2
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear guest, All the staff and Management team at IBEROSTAR Ensenachos wants to thank you for sharing your comments and experience with us and other readers. We are glad to know that overall you were able to enjoy our services, especially our beaches. We hope we can welcome you back again someday, if so, do not hesitate to contact Mrs... More

1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The beach was so beautiful as well as all the staff! Everyone is so friendly and so energized. Very clean resort. Food was lacking flavour in my opinion but other than that the trip was just awesome :)

Was this review helpful? Yes 9
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear guest. All the staff and Management team at IBEROSTAR Ensenachos wants to thank you for sharing your comments and experience with us and other readers. We are glad to know that you were able to enjoy our services, specially the staff and the beach. I will forward your review to all our Head of Departments; they will take you... More

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Hotel Summarization (Beta)

What travelers say

  • MEGANO BEACH(42)
  • Very good(30)
  • Lobby bar(23)
  • Golf cart(17)
  • Spa Section(17)
  • Royal Hideaway(8)
  • Seafood restaurant(8)
  • Star resort(6)
  • Asian restaurant(6)
  • Santa Clara Airport(5)

Additional Information about Iberostar Ensenachos

Address: Villa Clara, 52700, Cuba (Formerly Royal Hideaway Ensenachos)
Location: Caribbean > Cuba > Cayo Ensenachos
Hotel Class:5 star — Iberostar Ensenachos 5*
Also Known As:
Iberostar Ensenachos Hotel Cayo Ensenachos
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel

5,280 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometres of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more   less 
Number of rooms
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