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All 1 Cayo Ensenachos hotels

Iberostar Ensenachos

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5.0 of 5 Resort (All-Inclusive)   |   Villa Clara, 52700, Cuba (Formerly Royal Hideaway Ensenachos)
Hotel amenities
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  • Reviews (2,752)
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  • Amenities
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  • Room tips (537)
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Iberostar Ensenachos
Ranked #1 of 1 hotels in Cayo Ensenachos
Certificate of Excellence 2014
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2,752 people have reviewed this hotel

Traveler rating
    1,335
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    143
    60
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656
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (537)
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English first
Ajax, Canada
Top Contributor
62 reviews 62 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice relaxing week spent with young family. Stunning beaches and got a lot out of the kids pool play area. Nightly entertainment for both children and adults was fun. Best drinks at the Ensenachos beach bar and the main front lobby bar. Asian a la carte restaurant was entertaining and the food was good. Buffet food was okay. Be sure... More

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Went here a few years ago but still remember it as a favorite holiday. Great for honeymooners if you get a villa. So private and the beaches don't get much better. Was surprised the food was great for Cuba.

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled to Iberostar Ensenachos from August 5th to August 12, 2014. We had previously been to a 4 star hotel in kayo coco in 2008 and I must say this hotel was a big improvement. You have to remember this is Cuba, and for Cuba this is a 5 star hotel, you can't compare it to the King Edward... More

Was this review helpful? Yes 5
Montreal
Contributor
16 reviews 16 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Before we begin, lets make sure we take things into consideration. CUBA is not Mexico, or Dominican Republic or like other vacation destinations where you should expect "American" standards. The unfortunate political situation makes it a third world country and the relationship with the USA makes it difficult to have all the amenities you would normally expect. I've been to... More

Was this review helpful? Yes 8
London, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to Iberostar Ensenachos in May for our honey moon. We booked a suite. At the beginning we were disappointed by the room as the room consist of two floors and bedroom is on top. So it was a bit inconvenience to carry all your belonging on the second floor and first floor wasn't much of use. But the... More

Was this review helpful? Yes 7
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear guest, All the staff and Management team at IBEROSTAR Ensenachos wants to thank you for sharing your comments and experience with us and other readers. We are glad to know that overall you were able to enjoy our services, especially our beaches. We hope we can welcome you back again someday. Best regards, Online Reputation Manager More

Toronto, Canada
2 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Date of Travel: August 7 to August 14,2014 – second visit. Visited the same resort September 21 to 28, 2013. Us: Family with an18-month child Email Hotel Management: If you search hard enough on Tripadvisor, you’ll find an email for management to request for special accommodation. Last year’s manager Brenda was quick to answer our email and promptly obliged to... More

Was this review helpful? Yes 9
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear Guest We would like to thank you for taking your time to express your opinions and thank you for letting us know. Our clients’ comments are very important to us and we sincerely value them. They will assist us in better serving our guests in the future. I will make sure that these comments get all the departments at... More

London, Canada
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed there end of May/2014 and will never go back. From the minute that you walk in to the time you leave the resort everything sucks. The service,food,drinks and the rooms. I have never been to a worst hotel than this one. Don't leave anything on the beach because it's going to get stolen by the hotel stuff. Our towels... More

Was this review helpful? Yes 7
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear Guest Thanks for taking the time and write about your recent trip to Iberostar Ensenachos. We regret we didn’t fulfill your expectations. Please, accept my deep and sincere apologies for the inconvenience you had during your stay at the hotel, we will make sure that does not happen again. Just to clarify one detail, the statement of not to... More

San Diego, California
Top Contributor
54 reviews 54 reviews
37 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rating an hotel is sometimes difficult. If you compare this to Hawai, Bali etc. you will certainly rate this lower than average. If you know Cuba and understand how things work there and the limitation inherent to the country then your view and judgement will probably be much higher. This is a very large hotel (bungalows) spread on a global... More

Was this review helpful? Yes 5
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear guest Thanks for taking the time and write about your recent trip to Iberostar Ensenachos. We regret we didn’t fulfill your expectations. Please, accept my deep and sincere apologies for the inconvenience you had during your stay at the hotel, we will make sure that does not happen again. If you decide to visit, please let us know and... More

Miami, Florida
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful beaches, transparent water and a sea full of litle fishes, amazing!! We traveled from Havana in a group of six, two cooples with two young daughters, they let us check in 3 hours in advance and our rooms were prepared, the air conditioner working properly, a big room with shower and bath separately. The service was very pleasant. The... More

Was this review helpful? Yes 1
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear guest, All the staff and Management team at IBEROSTAR Ensenachos wants to thank you for sharing your comments and experience with us and other readers. We are glad to know that overall you were able to enjoy our services, especially our beaches. We hope we can welcome you back again someday, if so, do not hesitate to contact Mrs... More

Regina, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I along with our 5 and 7 year old travelled to Ensenachos in February for two weeks. We loved it. The beaches were breath taking and the weather perfect. The staff (with the exception of a few grouchy cooks) were fantastic. My kids still talk about the wonderful staff at the mini disco and the pool that... More

Was this review helpful? Yes 1
Carlos V, Director General at Iberostar Ensenachos, responded to this review

Dear guest I would like to thank you for taking the time to write your comments to us. Your comments are very important and we sincerely value them. They will assist us in better serving you and our other guests in the future. Regards Online Reputation Manager More

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Hotel Summarization (Beta)

What travelers say

  • MEGANO BEACH(42)
  • Very good(30)
  • Lobby bar(23)
  • Golf cart(17)
  • Spa Section(17)
  • Royal Hideaway(8)
  • Seafood restaurant(8)
  • Star resort(6)
  • Asian restaurant(6)
  • Santa Clara Airport(5)

Additional Information about Iberostar Ensenachos

Address: Villa Clara, 52700, Cuba (Formerly Royal Hideaway Ensenachos)
Location: Caribbean > Cuba > Cayo Ensenachos
Hotel Class:5 star — Iberostar Ensenachos 5*
Also Known As:
Iberostar Ensenachos Hotel Cayo Ensenachos
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel

5,345 photos of this hotel

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Pool/beach area (1618)
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Hotel & grounds (936)
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View from room (107)
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Dining (330)
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Room/suite (510)
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Family/play areas (88)
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Videos (28)
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Business center/function rooms (12)
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Bathroom (85)
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Other (1631)

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Pool/beach area (1)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometres of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more   less 
Number of rooms
506

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Iberostar Ensenachos and other travelers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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