Travel period: January 31 - February 7, 2012
Party: 2 adults and a 15-month old
This was our second stay at Ensenachos, the first being when it was still the Royal Hideaway and adults-only. Our primary thought the first time around was that it was a shame we would not be returning for many years because we were already pregnant...
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ABOUT US:
Myself and my wife sayed at the Iberostar ensenachos from Jan 29 to Feb 5th 2012, this was our first visit to this resort, our second visit to this area (cayo santa maria area) and 5th visit to cuba, we have traveled yearly to the carribean for the past 14 years.
OVERALL IMPRESSION:
we were very satisfied with...
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Greetings from Iberostar Ensenachos,
Thank you very much for your review. We have just completed the Mini Club and the bathrooms at the beach buffet, so hopefully not much longer until everything is at 100%. We are also in the process of changing all of our TVs in the rooms to LCD flat screens. Thank you once again. Your positive...
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We were at Iberostar Ensenachos for 2 weeks from January 22nd, 2012. I will give you the good points, and then the bad.
GOOD: The people are amazing, the facilities, rooms, pool areas, lounges are all beautiful and immaculate. If you like the beach, though, it was too far away so you had to take a golf cart ride to...
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Greetings from Iberostar Ensenachos,
Thank you for taking the time to review our property. I am sorry that you left feeling disappointed and I will personally look into the issues you have noted. If you would like to discuss these matters further, please do not hesitate to contact me directly and I will be happy to talk about this with...
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Ok folks listen up , we stayed here Jan 27-Feb 3 2012 , flight down on the big A330 airbus via air transat was smooth and easy easy on easy off , bus ride to the resort is 1hr and 40 mins so if ya need to pee geter done ,if ya got kids make them go , bus on...
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Greetings from Iberostar Ensenachos,
Thank you so much for your comments. It was a joy to read. We have just completed the bathrooms and bar on the beach and are looking forward to having the beach buffet ready as well. We look forward to having another opportunity to host you at our property, and once again, thank you for your...
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For all of you who can’t decide where to go on your next holidays… I will make it simple for you! Go to Iberostar Ensenachos. This is simply one amazing resort all around.
Smooth plane ride and smooth transfer to the hotel. We arrived at the resort on 20 January, pretty late at night and were welcomed with a glass...
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Greetings from Iberostar Ensenachos,
Thank you very much for your review. It was a pleasure to speak with you personally and I'm glad that we were able to succeed in making your stay an enjoyable one. Thank you again and we look forward to seeing you again in the future.
Regards,
Stefano Baratelli
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Let me start by saying that I am not that "picky" person who thrives on tearing apart any resort because they dont bring perfection, so please dont let me put you off from this resort.
The resort is beautiful, and very large, honestly though i would say that in its current condtion it isnt 5 star quality, my wife and...
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Greetings from Iberostar Ensenachos,
Thank you for taking the time to comment on your recent stay. I apologize for any disappointments you may have encountered during your stay. We are trying to finish the construction as soon as possible but unfortunately while this is going on, it does create small glitches in our services. We are not perfect but we...
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We stayed here the week of January 13th. As it was our 4th trip here and occupancy was low, we were treated to the villa section for the first time. It was fabulous. The service was exquisite and the food at the Gourmet restaurant was excellent. The people were so helpful. They couldn’t do enough for you. Calling for a...
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Reviewed April 1, 2011
Greetings from Iberostar Ensenachos,
Thank you for taking the time to review our property. We appreciate your comments about our service and ongoing upgrades to the property. I am glad that you enjoyed your stay with us once again and hope that you will keep visiting as often as you do.
Regards,
Stefano Baratelli
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I am very happy to report that the Iberostar Ensenachos Resort is BETTER than ever! Having just returned from the best one week vacation (Jan.20/12 to Jan.27/12) that one could have in Cuba we were not disappointed at all. We were a little hesitant at first but decided to return to this resort for the 3rd straight year and we...
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Greetings from Iberostar Ensenachos,
Thank you for taking your time to write a review - it is very much appreciated. As you have mentioned, we are in the process of some construction, and are looking forward to the final product. I can assure you that it will be sensational. Once again, thank you for your comments and we look forward...
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We spent our Honeymoon in the Iberostar hotel on Ensenachos Island in November, 2011. Since Iberostar took over - previously Royal Hideaway - they're working on making a hotel family friendly buy building a kids' pool etc, however it is still mainly an adult only result, which is kinda neet if you're looking to get away with your significant other......
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Greetings from Iberostar Ensenachos,
Thank you for staying and for your review. We are delighted to hear that you had a great time and a wonderful honeymoon experience. We hope to welcome you back soon and I wish you all the best together for many years to come.
Regards,
Stefano Baratelli
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If it was possible, I would add a 6th star to the Iberostar Ensenachos!!
This resort is run like a swiss watch...
We stayed at villa 6802 between the 20th-27th of January.
In a few words that could resume our vacations : we were treated like royalty!
- The villa was very spacious, the beds very comfortable, even the pillows...
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Greetings from Iberostar Ensenachos,
Thank you so much for your kind review. We strive to adhere to standards above and beyond our guests expectations and we are thrilled that you were able to enjoy yourselves thoroughly. I will make sure to share your lovely review with the rest of the team and we hope to welcome you back soon.
Regards,...
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