We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Olde Swan Hotel

27 Windsor Street, Chertsey KT16 8AY, England
Hotel amenities
The Olde Swan Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #4 of 4 Hotels in Chertsey
A recent review
3 of 5 stars Reviewed March 30, 2015
Gayle R Suffolk
Add Photo Write a Review

43 Reviews from our TripAdvisor Community

Traveler rating
    7
    9
    8
    7
    12
See reviews for
2
12
8
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (43)
  • Mar-May only
    (13)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (8)
All months
Huddersfield, United Kingdom
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 2 nights earlier in the week, only because the Travelodge in Chertsey where we normally stay was full. O dear, what a shock when we saw the room, in reality I think it should only be a single room, the double bed was pushed against the wall ( the only place it would fit... More 

Was this review helpful? Yes
Suffolk
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 30, 2015

Nice enough place. Bar was better than the rooms but the drinks are over priced. Pub down the road was over £5 less for what we drink. Couldn't try the food as they we're having a private function the evening we stayed. Room was very small but we didn't need anything bigger and was adequate for the price we paid.... More 

Was this review helpful? Yes
Cardiff
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 22, 2015

Checked in as it was the first hotel I found on my way in to Chertsey. Staff friendly enough but the room was not fit for purpose. I was happy to lose my £64 and I found another hotel just down the road, only £15 more at £79 and far superior hotel. I would not recommend this hotel at any... More 

Was this review helpful? Yes 2

Travelers are raving about these Chertsey hotels

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

The olde swan well it's old the beers warm foods cold lol but its great I've been staying here 2.5 months the only thing I can moan about is the biscuits you only seem to get them on a Monday for some reason but you pay the same price every night for your room the staff are great all very... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2014

Excellent value for money. Very friendly and professional staff . Noticed a comment about overpriced carlsburg which is strange as they don't sell it! . Beer and wine prices very reasonable. Would definitely recommend this hotel to all my friends and family

Was this review helpful? Yes 2
Leominster, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 17, 2014

Not badly priced but the room was very small for a double. The bar was expensive- over four pounds for a pint of Carlsburg. What really annoyed me was an outside light literally outside my window. The purpose of the light was to illuminate the hotel sign, this could have been more thoughtfully positioned. Staff OK but not outstanding. I... More 

Was this review helpful? Yes 2
milton keynes
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 22, 2014

ok, not the best hotel but have stayed here many times, the management and staff are polite, helpful and friendly. The pub/hotel is closed early morning so no check out procedure involved, this also means no breakfast available but as they state, there are plenty of cafe's very nearby. I must say, the room allocation is a bit of a... More 

Was this review helpful? Yes 1
Tenerife
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 31, 2014

A 2 night stay for £135 without breakfast is not expensive but you need some quality. Our room had a double bed with 2 single beds and was clean and tidy. The mattress on the double bed was soft and you rolled into the middle. Bathroom was ok and clean but only one small piece of soap. Good clean linen... More 

Was this review helpful? Yes
London, United Kingdom
1 review
1 of 5 stars Reviewed May 8, 2014

Stayed here in April. Very disappointed with the room, toilet made an awful noise whenever we flushed it. There was a party that evening which we weren't told about so didn't get to sleep til late, not great when we had an early start the next day. In the middle of the night found a bug crawling on the pillow.... More 

Was this review helpful? Yes
London, United Kingdom
Top Contributor
136 reviews 136 reviews
87 hotel reviews
233 helpful votes 233 helpful votes
2 of 5 stars Reviewed March 20, 2014

Fabulous bar. Good location, however; I felt like crying when I saw my room... Yes, they have tried to make this hotel nicer but it doesn't meet the required standard. Tiny tiny room. Hardest bed ever. Very cold (heating appeared to be off). Horrible pillows. Flimsy blinds that do nothing to block out light. One towel for two people!! Terrible... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

7 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay