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The Olde Swan Hotel

27 Windsor Street, Chertsey KT16 8AY, England
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The Olde Swan Hotel
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Ranked #4 of 4 Hotels in Chertsey
A recent review
3 of 5 stars reviewed 2 weeks ago
Gayle R Suffolk
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42 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Suffolk
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice enough place. Bar was better than the rooms but the drinks are over priced. Pub down the road was over £5 less for what we drink. Couldn't try the food as they we're having a private function the evening we stayed. Room was very small but we didn't need anything bigger and was adequate for the price we paid.... More 

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Cardiff
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 22, 2015

Checked in as it was the first hotel I found on my way in to Chertsey. Staff friendly enough but the room was not fit for purpose. I was happy to lose my £64 and I found another hotel just down the road, only £15 more at £79 and far superior hotel. I would not recommend this hotel at any... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

The olde swan well it's old the beers warm foods cold lol but its great I've been staying here 2.5 months the only thing I can moan about is the biscuits you only seem to get them on a Monday for some reason but you pay the same price every night for your room the staff are great all very... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2014

Excellent value for money. Very friendly and professional staff . Noticed a comment about overpriced carlsburg which is strange as they don't sell it! . Beer and wine prices very reasonable. Would definitely recommend this hotel to all my friends and family

Was this review helpful? Yes 2
Leominster, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 17, 2014

Not badly priced but the room was very small for a double. The bar was expensive- over four pounds for a pint of Carlsburg. What really annoyed me was an outside light literally outside my window. The purpose of the light was to illuminate the hotel sign, this could have been more thoughtfully positioned. Staff OK but not outstanding. I... More 

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milton keynes
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed August 22, 2014

ok, not the best hotel but have stayed here many times, the management and staff are polite, helpful and friendly. The pub/hotel is closed early morning so no check out procedure involved, this also means no breakfast available but as they state, there are plenty of cafe's very nearby. I must say, the room allocation is a bit of a... More 

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Tenerife
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 31, 2014

A 2 night stay for £135 without breakfast is not expensive but you need some quality. Our room had a double bed with 2 single beds and was clean and tidy. The mattress on the double bed was soft and you rolled into the middle. Bathroom was ok and clean but only one small piece of soap. Good clean linen... More 

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London, United Kingdom
1 review
1 of 5 stars Reviewed May 8, 2014

Stayed here in April. Very disappointed with the room, toilet made an awful noise whenever we flushed it. There was a party that evening which we weren't told about so didn't get to sleep til late, not great when we had an early start the next day. In the middle of the night found a bug crawling on the pillow.... More 

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London, United Kingdom
Top Contributor
137 reviews 137 reviews
88 hotel reviews
219 helpful votes 219 helpful votes
2 of 5 stars Reviewed March 20, 2014

Fabulous bar. Good location, however; I felt like crying when I saw my room... Yes, they have tried to make this hotel nicer but it doesn't meet the required standard. Tiny tiny room. Hardest bed ever. Very cold (heating appeared to be off). Horrible pillows. Flimsy blinds that do nothing to block out light. One towel for two people!! Terrible... More 

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Chertsey, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 30, 2014

I and my wife have started to have lunch at The Olde Swan Hotel.Very polite staff,well presented popular food and not expensive drink prices. This establishment has been very pleasantly refurbished to a very interesting standard and is very relaxing to have a meal in.Quality.

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