In July, i booked my client into The Olde Swan Hotel for the night, as we were travelling together the next day. He usually books himself into a hotel near Heathrow, but it made sense for him to be in Chertsey for travel arrangements. Firstly he was dubious, as he has had bad experiences in small hotels, but agreed to... more

My husband and I stayed in this cute little hotel while we attended a wedding locally. The reason we chose it was because of its proximity to Heathrow and the fact that it was very competitively priced for hotels in the area. To be honest, we didn't expect much given the price but we were very pleasantly surprised. We were... more

I'll start with a compliment: the five staff that I encountered during my stay were all very pleasant. But, (I'll make a list); Towel rail broken, Shower hose split, Soap is that awful stuff in sachets, Bathroom door handle came off in my hand, no mattress cover under the sheet, Tired old pillows, generally in need of paint, I could... more

I can’t believe that I’m staying in the same hotel as the previous reviewers. Having read the reviews and looked at their web site, I was looking forward to staying here. When I phoned to book I was told that there was only a single room available for £85. I thought that was expensive, I paid £90 for a single... more

Continuing my bid to not stay in the awful chain hotels the UK has to offer I'd like to thank my fellow Trip Advisors for pointing me towards this gem. This hotel has the most friendly and welcoming staff I have come across at any establishment and they made the whole stay a pleasure. From the minute I walked through... more

Very enjoyable stay in what was a warm and friendly hotel. We stayed there for a three day weekend break.We had been to the hotel previously but it has since been renovated which made a remarkable change to the hotel. The rooms which were still being renovated had a lovely boutique feel to them and the attention to detail was... more

I recently went to visit a friend living in the UK and having flown into Heathrow, I stayed at The Olde Swan which is ideally located approx 15-20min drive!! My room was spacious, beautifully decorated and very clean. I ate at the hotel on a number of occasions and their food is excellent, very tasty and value for money. My... more

Fantastic service, friendly staff, rooms clean and big, the food delicious and just had such a great time. I will be back and cannot wait. Thank you for such a great time more

The service of this small country hotel was exeptional. The bedrooms were surprisingly large and very clean. Its location in relation to Thorpe Park was great, 5 minutes drive. The whole family were made to feel at home. We would most definately recommend it. Mrs k. Harris more