We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crown Hotel

Certificate of Excellence
7 London St, Chertsey KT16 8AP, England
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Crown Hotel
View Map
Add Photo Write a Review

254 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    94
    89
    47
    13
    11
See reviews for
41
63
6
70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (254)
  • Mar-May only
    (58)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (41)
All months
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The Crown Hotel is well situated in Chertsey. Nice rooms though little dark. Friendly staff. The breakfast was fairly good but the overall feeling was that the kitchen couldn't cope. There was a man running around shouting but they would have been better off just having an extra waitress. It was the Chesney Hawkes weekend. So it was a bit... More 

Was this review helpful? Yes
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for you review, I'm pleased to hear you found our rooms very nice. As you have stated it was a very busy night and all hands were on deck. The music outside stopped at 10.30pm to avoid any unnecessary disturbance to our hotel guests. I look forward to welcoming you back soon. More 

Cullercoats, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited this hotel recently with a friend for a holiday at Thorpe Park which is local and what bad is there to say? The hotel room was nipping clean, well laid-out & even had coffee facilities, the hotel staff are welcoming and friendly and the breakfast was top notch!

Was this review helpful? Yes
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for you review, I'm pleased to hear you found our breakfast Top Notch and our rooms are well laid out. We hope to see you again very soon. More 

Bridport, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night to attend birthday party. Well appointed rooms, clean and comfortable. Good breakfast and a lively bar (which might get noisy at weekends). Excellent receptionist who went the extra mile to fix up two taxis for me when they were generally hard to find. All the hotel staff I came into contact with were well trained and had... More 

Was this review helpful? Yes
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for your very kind review, i will pass your comments onto the reception, im sure she will be delighted to hear them. we hope you choose to stay with us again very soon. More 

Southampton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed two nights as we were going to Royal Ascot. We had a superior twin room which was spacious, well equipped and very clean. The staff were very helpful and friendly. Breakfast was excellent .This hotel has a lovely relaxed feel with plenty of out door seating Loved the fact it had plenty of covered out door space with... More 

Was this review helpful? Yes
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for your review, we hope to see you again soon. More 

Hertfordshire, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

After advance booking, we were later informed that a concert would be taking place in the hotel car park on the night of our stay, meaning that no parking would be available. We were told there was ample free parking nearby, but under time pressure when we arrived, we did not find this to be the case and had to... More 

Was this review helpful? Yes
Sian B, General Manager at Crown Hotel, responded to this review

Dear Miss Desai I am sorry that our email correspondence prior has clearly disappointed you. As advised in an email prior to your stay, there is ample of free parking available not just at Sainsbury’s, this was also an opportunity for you to review your booking with us and make an informed decision; unfortunately we cannot be held responsible for... More 

Houston
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed two nights for a wedding nearby. We arrived from the USA about 11am and there was none at the front desk for at least 15 minutes. Our room was OK but certainly nothing special - the room was very cold when we arrived and after figuring out the a/c controls we turned it off - and then realized... More 

Was this review helpful? Yes
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Maria, Thank you for taking the time to leave us a review. I can only apologise that there was no one at the desk when you arrived, this may have been because the receptionist was away helping another guest. Regarding having no air conditioning in the room I am slightly confused as you have advised that you turned it... More 

Luton, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

My stay at this hotel was not a very good one. One of my worst experience was at breakfast, the milk was off. I advised the server, who just proceeded to smell the milk and told me that it was fine. I sat down and waited to order my breakfast, no one came (.I WAITED 20 MINUTES. I guess I... More 

Was this review helpful? Yes 1
Sian B, General Manager at Crown Hotel, responded to this review

Dear Guest Thank you for taking the time to leave us feed back, we are always looking for Opportunities to improve the service we provide. I would be very grateful if you would contact us directly, so i can understand when you actually stayed that i may investigate your comments. Thank you. More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for 1 night in room 501 last Aug 1. It was a perfect location if you are going to Thorpe Park. Our room was so lovely and very homey. We arrived early and we couldn't check in yet but staff were courteous and got our bags safely in the reception. My daughter was impressed how comfortably the beds... More 

Was this review helpful? Yes
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, I'm pleased to hear you enjoyed your stay, i will pass your comments onto the team, and we hope to see you again soon, More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here as part of a deal with tickets to Thorpe park due to its convenient location and our choice to not stay in the park accommodation. Room was lovely, clean and welcoming, bed comfortable. Pub good, serving a vast variety of drinks and cocktails. Had a Tangeray gin which was lush. Entertainment was advertised for that night, an open... More 

Was this review helpful? Yes
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for your comments, I’m pleased to had a pleasant stay with us. i can only apologise for you not being able to finish your drinks in the garden, i can only assume it was past 11pm which is when we shut the garden due to the hotel bedrooms. I will pass your comments on to the... More 

United Kingdom
Level Contributor
127 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's so much better staying at the Crown Hotel than at a characterless airport hotel. We stayed two nights, so that we could visit family nearby and then get to Heathrow which is about half an hour away. Chertsey is an attractive town and there is a community feeling at the Crown. Our room was spacious and quiet, even when... More 

Was this review helpful? Yes
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for your comments, I'm pleased to hear your hotel stay was enjoyable and you found our smoked haddock delicious. i can only apologise for the mix up with you dinner on your second night, I will pass your comment onto the relevant people, i do hope you will visit us again. as we look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Dining (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Hotel & grounds (1)
Viewed
Dining (12)
Viewed
Room/suite (8)
Viewed
Other (23)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Chertsey
0.7 mi away
The Bridge Hotel
The Bridge Hotel
#3 of 4 in Chertsey
3.5 of 5 stars 402 reviews
0.2 mi away
Travelodge Chertsey Hotel
3.0 mi away
Brooklands Hotel
Brooklands Hotel
#1 of 3 in Weybridge
4.5 of 5 stars 1,820 reviews
Show Prices
Show Prices
Show Prices
2.7 mi away
Mercure London Staines-upon-Thames Hotel
2.1 mi away
The Warren Lodge Hotel
The Warren Lodge Hotel
#1 of 3 in Shepperton
4.0 of 5 stars 296 reviews
2.5 mi away
Great Fosters
Great Fosters
#1 of 4 in Egham
4.5 of 5 stars 677 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay