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All 4 Chertsey hotels

Crown Hotel

3.0 of 5 Hotel   |   7 London St, Chertsey KT16 8AP, England
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73%
Ranked #1 of 4 hotels in Chertsey
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Ryan B Neath, United Kingdom
  • Overview
  • Reviews (185)
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185 people have reviewed this hotel

Traveler rating
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30
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Neath, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Having had such a fantastic time staying at "The Crown" on August bank holiday 2013 we felt we had to visit again and we wasn't disappointed, again the staff were so friendly and accommodating, food was faultless and having tasted several of the dishes as we stayed for 3 nights i think we covered most of the dishes that they... More

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1 review
5 of 5 stars Reviewed 1 week ago

I paid for my daughter and her partner to stay there as a surprise for her 18th birthday, what a beautiful hotel and a great nights sleep, more importantly the staff were fantastic and could not do more to make this a very special night for her in particular an amazing lady called Louise Clarke who just went the extra... More

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Chertsey, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

One of Chertseys Historic & best Public Houses with attached Hotel. Was part of Youngs Empire . Well worth a visit ,its restaurant is good too. Plenty of free parking in Abbey Gardens if car park is busy at rear of the Crown a short walk away down olde worlde Church walk.

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Isle of Wight, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having stayed here before, thought it was a good place to stay with friends, what a difference eight months can make!, dinner was still good, but that's where it ends! The first room we were given had a problem with a bad smell and we were told it was because of the problems they had had with their air con,... More

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Sian B, General Manager at Crown Hotel, responded to this review

Dear Guest I am sorry to read your disappointing review and apologise that this visit was not such a good experience as your prior stay. The breakfast is unacceptable and I will be speaking to the chef relating to this, our apologies. We have had an issue with a sewerage smell in the whole area of Chertsey and the local... More

Millom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel to stay close to Thorpe park and have all the facilities inTown. Arrival was easy with a very large private and secure car park adjacent to the reception. We were given rooms that were not in the main building but in the quiet adjacent property overlooking the Main street. We had dinner at the hotel on... More

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Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

stayed for one night with family as part of a two day trip to thorpe park. hotel is perfect for thorpe park and is in a nice location. breakfast is lovely and the evening meal was good too. i would book this again but independently from thorpe park. a great break but wished id stayed another night!!

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Sian B, General Manager at Crown Hotel, responded to this review

Dear Guest Thank you so so much for such a lovely reveiw, i will share your kind comments with all of the team. Hope to see you again very soon. More

Contributor
11 reviews 11 reviews
3 of 5 stars Reviewed July 26, 2014

We stayed two nights at the crown, the room was clean and modern. The restaurant was nice however my partner asked for a medium sirloin steak, it was very overdone, they did cook her another one which was cooked much better. Breakfast was a joke, took over 25 minutes to serve "soft booked eggs with soldiers for dipping" the eggs... More

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Sian B, General Manager at Crown Hotel, responded to this review

Dear Guest Thank you for your kind comments re our rooms and we are very pleased you liked our restaraunt enviroment. Regarding your comments re breakfast All our breakfasts are cooked fresh to order and on a very busy morning and our guests all arrive at around the same time (this of course is very dependant on the day of... More

Neath Port Talbot, United Kingdom
1 review
5 of 5 stars Reviewed July 21, 2014

Awesome hotel - great staff - lovely location - fab food - excellent enterainment. From the moment we booked in on the Friday night to when we left on Sunday, everything was great. We had a warm welcome from Tony and all the staff were friendly - nothing was too much trouble. The garden was relaxing and easily accessible to... More

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Sian B, General Manager at Crown Hotel, responded to this review

Dear Guest Thank you very much, it is always nice to receive such a lovely review. Hope to see you very soon. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 15, 2014

Me and my partner stayed here for one Saturday night as we wanted to go thorpe park! Upon arrival the car park is great, no probs parking and very private. The hotel boasts a nice courtyard in the centre to have drinks too. Rooms are large and cater for all your desired needs. And now for breakfast.... WOW! Amazing 10/10... More

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Sian B, General Manager at Crown Hotel, responded to this review

Dear Guest Thank you for such lovely words, i will pass these great comments on to the rest of our team. Hope to see you very soon. More

Andover, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 13, 2014

My Daughter booked this hotel through The Thorpe Park website...got an amazing deal. A 2 night stay with breakfast included. We were absolutely over the moon with our room..a twinned room & the hotel is only 5 minutes away from Thorpe Park. Perfect. We also opted to have a meal at The Crown Hotel Friday evening. WOW! We were spoilt... More

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Sian B, General Manager at Crown Hotel, responded to this review

Dear Guest Thank you very much, we look forward to welcoming you again in the future. More

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Additional Information about Crown Hotel

Address: 7 London St, Chertsey KT16 8AP, England
Location: United Kingdom > England > Surrey > Chertsey
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crown Hotel 3*
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Also Known As:
Crown Hotel Chertsey, Surrey

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We offer friendly, personal and unpretentious service, whether you're just in for a quiet pint, planning an intimate dinner, a stop-over for a business trip or staying for a leisurely weekend.If you want to stay in one of our 49 rooms, there are lots of leisurely attractions on our doorstep, we're well-placed for nearby Thorpe Park and you can't find a better overnight stopping off point if you're en route for an early business meeting in London.Welcome to your local. ... more   less 
Number of rooms
49

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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