We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crown Hotel

Certificate of Excellence
7 London St, Chertsey KT16 8AP, England
Hotel amenities
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Crown Hotel
Professional photos View all
Browse nearby
Crown Hotel
Write a Review

222 reviews from our community

Traveler rating
    85
    71
    44
    11
    11
See reviews for
38
51
4
63
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (222)
  • Mar-May only
    (47)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (41)
All months
Douglas, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for two nights due to its proximity to Botleys Mansion and a wedding we were attending. Check in is quick and unfussy. Room was away from the bar/restaurant area and had a big comfortable double bed. Decent enough size bathroom. The "hotel bar" is also a popular local watering hole and eatery. Good selection of beers and wines,... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

we stayed her on the 26/03/15. I booked it online and this was our first time here, the room was a good size and extremely clean, the staff were very friendly and welcoming upon arrival. With the room that we booked we got our breakfast included and the food was fantastic I would highly recommend staying here I know I... More 

Was this review helpful? Yes
Sevenoaks
Top Contributor
58 reviews 58 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I agree with several other contributors that the drinks in the bar are expensive. However for £75.00 B and B and breakfast for two people I can live with that. The staff are extremely helpful and the only criticism I would have, being old and grumpy, is that the bar is REALLY noisy. But if you don't like the noise... More 

Was this review helpful? Yes 1
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for your review. I'm glad to hear you found our staff helpful. We look forward to welcoming you back soon More 

Neath, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I come here from time to time with my company, they have always acceeded to my requests for items placed in my room due to disabilities. Although in my opinion I feel the prices for food in the restaurant could be lower I have always had good food served, drinks could also be cheaper. It's convenient for the office which... More 

Was this review helpful? Yes
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review. We look forward to welcoming you back very soon. More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stumbled on the Crown Hotel when my wife had work in Chertsey...what a great experience. The service at the hotel was extraordinary as the staff went out of their way to be helpful. Rooms were comfortable and quiet (a requirement of my wife) and the breakfasts were delicious. If you ever need to be in or around Chertsey we... More 

Was this review helpful? Yes
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for review, we hope tyo see you again soon. More 

Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2015

I regularly go down the crown for drinks with colleagues and I do enjoy it down there, it's a nice atmosphere and there is always nice cosy places to sit. However- one massive thing for me is the price of the drinks. I invited my parents to come and stay this particular weekend and they were shocked at how much... More 

Was this review helpful? Yes 1
Sian B, General Manager at Crown Hotel, responded to this review

Dear Guest We were really pleased to read your review and are delighted with how much you enjoy your visits, however we were of course dissapointed to read your comments regarding Breakfast! We shall take up your comments with the chef concerned and apologise for your dissapointment. Hope to see you soon. More 

Staines, England, United Kingdom
Top Contributor
52 reviews 52 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 18, 2015

The Crown is a lovely hostelry with bags of character - combing the olde worlde with the modern. Accommodation is very well set out over looking the enclosed courtyard and the 'front of house' pub section has terrific atmosphere. The menu is uncomplicated and well balanced and the Crown makes a good place for business meetings and presentations. The only... More 

Was this review helpful? Yes
Sian B, General Manager at Crown Hotel, responded to this review

Dear Guest We are delighted to hear that you liked our facilites and have enjoyed the atmosphere and our offer. Our pricing we believe reflects in our service and the great team we have. More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2015

Visited many times, Service & food is excellent, staff are very friendly and efficient - this is a nice place to go for breakfast, lunch, dinner or just a drink. Nice relaxing atmosphere and a nice garden to sit in the summer.

Was this review helpful? Yes
Sian B, General Manager at Crown Hotel, responded to this review

Many thanks look forward to seeing you again in the future. More 

Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 25, 2015

I've stayed at the Crown on a number of occasions, mainly with work. I go because of the location and the fact that the bar is good and the menus are too. Log fires in the winter also are a highlight when you have a nice glass if red to accompany you! Unfortunately the rooms aren't so nice and in... More 

Was this review helpful? Yes
Cardiff
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 23, 2015

One night stay and thoroughly enjoyed the food and drink. Very reasonably priced menu and a very good selection of beers. Great smoking area for smokers with a nice setting. The room was very nice as you would expect from this Hotel Chain. Would recommend to anyone passing through Chertsey to stay and eat.

Was this review helpful? Yes
Sian B, General Manager at Crown Hotel, responded to this review

Many thanks hope to see you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Hotel & grounds (1)
Viewed
Dining (12)
Viewed
Room/suite (8)
Viewed
Other (23)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question