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4.0 of 5 Small Hotel   |   Symonds Yat East, Symonds Yat, Ross-on-Wye HR9 6JL, England
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The Royal Lodge
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Ranked #4 of 6 Symonds Yat B&B and Inns
Certificate of Excellence 2014
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456 reviews from our community

Traveler rating
    228
    143
    40
    33
    12
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62
272
11
11
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars NEW via mobile

Symonds yat is definitely a jewel waiting to be found. . so much easy to access Yat rock & walk along the river.Once we ate at the restaurant we couldn't wait to sample the breakfast! Very warm & relaxing

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Myself and my husband have just returned from a two night stay at the Royal Lodge. On arrival we were very impressed with the hotel and the surrounding area and we were shown to our room which was very cosy and had a lovely view over the river. However, the walls are rather thin and our first night was completely... More 

Was this review helpful? Yes 2
RoyalLodge, Manager at The Royal Lodge, responded to this review

We thank our guest for their valued review. We are pleased to hear that we were able to resolve the small issues our guest was experiencing and that they enjoyed the level of food, service and hospitality that we provide here at The Royal Lodge. We look forward to seeing them again in the future. Kind Regards, Guest Relations More 

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just returned from short break at The Royal lodge. The lodge was comfortable and clean throughout. We stayed in the family room. Which was a slight disappointment as there were just the two of us. I was told when I booked that there were no standard rooms left and I would have to upgrade. To me a family room was... More 

Was this review helpful? Yes
RoyalLodge, Manager at The Royal Lodge, responded to this review

We thank our valued guest for their feedback. We are glad to hear that they enjoyed their stay and that they found the quality service to be high. We look forward to welcoming them back again in the future. Kind Regards, Guest Relations More 

Bromsgrove, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel 20-22nd Feb. Had a great welcome on our arrival to the hotel, and the service continued in the same manner throughout the entire stay. Staff were always very courteous and friendly whether it be in the bar area, reception or in the restaurant. Despite showing on the bill as the "very small double", the room was... More 

Was this review helpful? Yes
RoyalLodge, Manager at The Royal Lodge, responded to this review

We thank our valued guest for their review. We are happy to hear that they enjoyed their weekend away and that they were pleased by the quality of food, service and hospitality provided. We hope to see them again in the future. Kind Regards, Guest Relations More 

New Milton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Went here for a 3 night stay with partner and friends for my birthday treat. From the start the staff made us feel very welcome, very pleasant and helpful. Our room (number 20) was spacious, clean and comfortable, with a lovely big window overlooking the garden and river, lovely to look out over from bed with a morning cuppa! Admittedly... More 

Was this review helpful? Yes
RoyalLodge, Manager at The Royal Lodge, responded to this review

We thank our guest for their review. We are pleased to here that overall they had an enjoyable Birthday Weekend and that they were impressed by the level of food and service that we provided here at The Royal Lodge. We have taken on-board their comments regarding the yoghurts. We look forward to seeing our guests again soon. Kind Regards,... More 

worcestershire
Contributor
18 reviews 18 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel 20 Feb. This was our fifth stay at the hotel and once again I can only commend the owners and staff for a lovely stay. On arrival we received a warm and friendly welcome and was shown to our room, room 8. This is a dog friendly room and situated at the rear of the building.... More 

Was this review helpful? Yes
RoyalLodge, Manager at The Royal Lodge, responded to this review

We thank our guest for their valued feedback. We are glad that they enjoyed yet another stay at our premises and it is pleasing to hear that they are looking forward to their sixth visit. We look forward to welcoming them back. Kind Regards, Guest Relations More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I booked for me and my partner to stay here for Valentine's Day weekend. Upon arrival we found that the receptionist was not at all helpful and slightly condescending in her approach. Before we were even introduced to the hotel and the surrounding area we were immediately told that we had to pay a £100 deposit (which had not been... More 

Was this review helpful? Yes 1
RoyalLodge, General Manager at The Royal Lodge, responded to this review

It is unfortunate sometimes that we have to provide hospitality to guests such as these. These guests were happy while they were with us and then vented after departure. A room that was sold on a late availability deal is obviously still too expensive for this guest. Our pre authorisation system (as used by most hotels in the industry) was... More 

Abergavenny, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Recently stayed here with two family members, Room was superb with settee and chair and huge sleigh bed. Bathroom was lovely with bath and over bath shower, nice little touches with shower gel, hand wash and heated towel rail. Room cleaned every day and clean towels every day; tea and coffee making facilities available as well as bottled water. Ate... More 

Was this review helpful? Yes
RoyalLodge, Manager at The Royal Lodge, responded to this review

We thank our valued guest for their review of The Royal Lodge. We are pleased to hear that they enjoyed the food and service provided here at The Royal Lodge and that they had a pleasant relaxing break. We look forward to seeing them again in the future. Kind Regards, Guest Relations More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

10 of us stayed here for 2 nights end of January and enjoyed every single minute. The views and scenery from the hotel are outstanding! The staff made each of us feel so welcome and nothing was too much trouble. We had a baby in the group and they made such a fuss and always extremely accommodating to our groups... More 

Was this review helpful? Yes 1
RoyalLodge, Manager at The Royal Lodge, responded to this review

We thank our guest for their valued review. We are happy to hear that the entire group had a pleasant stay and that the quality of food, service and hospitality was enjoyed by all. We look forward to welcoming our guests back to us in the future. Kind Regards, Guest Relations More 

Trentham, United Kingdom
Top Contributor
66 reviews 66 reviews
3 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have to say that, in spite of a less than good evening meal in the restaurant (reviewed separately) all other aspect of our stay at The Royal Lodge were pretty good. The location of this hotel is, of course, stunning - one of the most idyllic in England. The welcome was good and check in efficient. The hotel is... More 

Was this review helpful? Yes
RoyalLodge, Manager at The Royal Lodge, responded to this review

We thank our guest for their feedback. We are happy to hear that their stay was on the whole a pleasant one and that they enjoyed the level of service and hospitality that we offer. We can only apologise for the evening meal and hope to see our guest again soon. Kind Regards, Guest Relations More 

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Additional Information about The Royal Lodge

Address: Symonds Yat East, Symonds Yat, Ross-on-Wye HR9 6JL, England
Location: United Kingdom > England > Herefordshire > Ross-on-Wye > Symonds Yat
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Royal Lodge 4*
Number of rooms: 20
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Also Known As:
The Royal Hotel Symonds Yat
Royal Hotel Symonds Yat
The Royal Lodge Symonds Yat, England

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