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Aqua Hotel Bella Playa

Certificate of Excellence
Roger de Flor s/n, 08380 Malgrat de Mar, Spain
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Aqua Hotel Bella Playa
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230 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Gothenburg, Sweden
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel feels more like a two star (at most). Rooms are furnished in a rather basic way, with beds, built-in wardrobe, small desk, chair. Matrasses were actually quite OK, but the rest of the furniture and bathroom fittings have seen better days. The small TV-set is most probably from last century (the “fat” CRT variety). There is a safe,... More 

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Loyat, France
4 of 5 stars Reviewed 1 week ago

Excellent facilities excellent food but typical Spanish very noisy into early morning Room very good very helpful and polite staff Beach a short distance. plenty for the children to do. We went twice to nearby Aqua Park Very good value can return second day for discount price but be aware need to book before you leave only five minutes away... More 

Was this review helpful? Yes
AquaHotelGrup, Director General at Aqua Hotel Bella Playa, responded to this review

Dear Guest, From the hotel management we appreciate your praise to our etablishment and the time you take to let us arrive your words. We will be glad to meet you at your next visit wich hoop, will be soon. Thank you for your trust. Sincerely yours, More 

Keighley, England, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Was at this hotel from 29th may to 11th June the only fault with this hotel was the food 4days in a row the soup was the same half the time the food was cold.the WiFi was not very good you could not get it in the bedroom.i must praise all of the staff they were excellent especially Joseph and... More 

Was this review helpful? Yes 1
AquaHotelGrup, Director General at Aqua Hotel Bella Playa, responded to this review

The hotel management sincerely regrets what ocurred. We always try to do our job professionally and wish that our customers are satisfied. All of us are involved in solving problems with the aim of continuos improvement. Hoping that the event did not prevent return to visit us we will be glad to have you among us once more. Sincerely, More 

Dalry, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is good, the staff are great, the food is so bad we ate out every meal after the first day, which when you've paid for full board is bad, and having 2 kids with us meant we had to go to a supermarket to get drinks and snacks to take back the room, there was a vending machine... More 

Was this review helpful? Yes 1
AquaHotelGrup, Director General at Aqua Hotel Bella Playa, responded to this review

Dear customer, The hotel management sincerely regrets what occurred. We allways try to do our job professionally and wish that our customers are satisfied. All of us are involved in solving problems with the aim of continuos improvement. Hoping that the event did not prevent return to visit us we will be glad to have you among us once more.... More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just returned from a one week stay at the Aqua Hotel Bella Player. The hotel exceeded my expectations in every way. Our party consisted of myself and my wife, her 95 year old father, my son his partner and my 7 month old granddaughter. All the staff were amazing, I must give a special mention to Rodica a... More 

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AquaHotelGrup, Director General at Aqua Hotel Bella Playa, responded to this review
Google Translation

Cher client, La direction de l'hôtel vous remercie des louanges faites envers notre établissement. Nous serons enchantés de vous accueillir... More 

kingston upon hull
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 11, 2015

we stayed here 3 weeks ago for a 7 night break.we have stayed twice before and cannot fault the service you get from all members of staff.the room was spotless and there was always something different to eat at breakfast and evening meal.my only complaint is that we were put in room facing the car park,it is ok during the... More 

Was this review helpful? Yes
AquaHotelGrup, Director General at Aqua Hotel Bella Playa, responded to this review

Dear Guest, From the hotel management we appreciate your praise to our etablishment. We will be glad to meet you at your next visit which hope, will be soon. Thank you for your trust, yours sincerely. More 

Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 3, 2014

we have been going to the hotel for many years and we have always enjoyed ourselves here.The reception staff bar staff and restaurant staff and not forgetting the chambermaids are very polite and also helpful. The food is always varied. Plenty of choice with theme nights throughout your stay. Malgrat is a good resort with trains to both Barcelona along... More 

Was this review helpful? Yes 2
Benidorm, Comunidad Valenciana, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 9, 2014

Just returned from 7 days at Bella Playa with my partner and our 4 year old son Robbie ! Very clean rooms ! Good food ! The staff at reception Paco and Christina so helpful and nice and friendly ! The staff in dining room also ! It is one of the best holidays I have had in Spain !... More 

Was this review helpful? Yes 1
AquaHotelGrup, Director General at Aqua Hotel Bella Playa, responded to this review

Dear Family Mchatton, From the hotel management we appreciate your praise to our stablishment and our staff , particulary Paco and Cristina . Thank you very much for your words, you have made us very happy and looking forward to see you again next season, especially Robbie !! Thank you on behalf of Paco and Cristina . We will be... More 

London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 1, 2014

Reviews suggested this was a strong 4 Star, so we booked - sadly the hotel isn't even a good 3 star! lesson: beware standards are subjective! The hotel's exterior wouldn't look out of place in downtown Baghdad, inside it's dated with vast open public spaces of nothingness, as though they've run out of ideas! The staff, especially in the restaurant,... More 

Was this review helpful? Yes 6
AquaHotelGrup, Director General at Aqua Hotel Bella Playa, responded to this review

Dear guest, thank you very much for sharing your comments about your recent stay at our hotel. We sincerely regret that you din´t like some aspects of the hotel, we assure you that we will consider your suggestions. We hope another time we can meet your expectations. best regards, More 

1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 26, 2014

We stayed in the hotel for a week and we'd definitely go back again. Good entertainment at night! Rooms are very clean. About the location, the hotel isn't on the first line of the beach (10min walk) but it's still well located. The only thing I do recommend is to be very careful when booking a taxi as unless you... More 

Was this review helpful? Yes 9
AquaHotelGrup, Director General at Aqua Hotel Bella Playa, responded to this review

Dear Guest We are glad that you enjoyed your stay in our establishment. Thank you very much for your comment in Tripadvisor about your experience in Aqua Bella Playa. We can only inform you that the hotel don´t charge commission for booking a taxi. Aqua Hotel Bella Playa just has the service to call the taxi rank of Malgrat de... More 

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