First impression of reception area was poor, more like a warehouse with ventilation pipes criss crossing across ceiling and shabby paintwork! Then, walk outside and smile! The gardens were stunning, abundance of palms, shrubs and colour, yes some of the pathways had trees uprooting paths in a few places, particularly around the back of the restaurant area where the massive... more

VERY DISAPPOINTING. A pretty green oasis in the middle of ugly volcanic lava. Los Cancajos is not a pretty "resort". Attractive hotel grounds extensively planted with sub-tropical trees & shrubs but could do with some tidying up. The salt water pool area is in need of attention and entry steps difficult for elderly. Parasols are rusty and loungers soiled by... more

Just got back from the Hacienda in La Palma having taken our 16 month old daughter abroad for the first time. We booked with Thomson, who as always were great - flight on time, attentive cabin crew etc. We arrived in the evening and initial impressions of the island were that it looked quite baron - how wrong we could... more

My wife and I spent two weeks at the Hacienda San Jorge (the habitation of St George). The location was previously the private gardens of a rich Spaniard who shipped in the trees and shrubs from all parts of the tropical world. There are 53 different types of palm trees. When he died, a family bought the gardens and had... more

We feel that we picked the right hotel - location has to be the best... 10 mins drive to Santa Cruz & the airport, and ideally placed for most of the rest of the island. Beach just over the road with the roaring Atlantic on show, bit too chilly for swiming at this time of year tho. Hotel facilities are... more

The Hacienda San Jorge is set in beautiful gardens (well looked after) set around a central pool. The apartments were comfortable with maid service six times per week. Some apartments are better positioned than others - some with sea view, others with garden view. The beach at the end of the road is well managed and cleaned every morning, but... more

The Hacienda is unlike any other hotel I have ever stayed in, in as much as you don't feel like you are staying in a hotel at all, but actually you feel like you are staying on a private estate which is surrounded by beautiful gardens with the centre piece being the incredible pool. Everything about the place makes you... more

La Palma is a very small island in the Canary group and until my wife booked the holiday with Thomsons I had no idea it existed! Tourism we are told is not a necessity as the Island generates income from the telescopes high in the mountains. The Hacienda is set in what could only be described as Botanical Gardens with... more

We spent two weeks at this hotel in order to spend some time walking the paths around the island. The rooms are comfortable and the position of the hotel close to the airport and the capital Santa Cruz is convenient and does not suffer from much airport noise. (there are only a few flights) The hotel has an excellent shop... more