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Insotel Fenicia Prestige Suites & Spa

5.0 of 5 C/ Narcisos s/n | Urbanización Siesta, 07840 Santa Eulalia del Rio, Ibiza, Spain
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Certificate of Excellence 2014
Insotel Fenicia Prestige Suites & Spa
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Insotel Fenicia Prestige Suites & Spa
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440 reviews from our community

Traveler rating
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90
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Co. Kerry, Ireland
Contributor
18 reviews 18 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 3, 2014 via mobile

This is a lovely luxury hotel that I wasn't expecting to be as nice as it is - the pool is beautiful and my room overlooked the river - I wasn't too impressed with the food it just wasn't to my taste - but other than that I thought it was a lovely hotel in a really nice location -... More 

Was this review helpful? Yes 4
InsotelHotelGroup, Director at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Evie 142, Many thanks for choosing us for your holiday and for the time spent in writing this review. Our guests' satisfaction is our main target, and we are glad that we achieved it by making your holiday so enjoyable. We will forward your comments to our staff. We are all looking forward to meeting you again in Ibiza... More 

Leicestershire
Contributor
12 reviews 12 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 23, 2014

lovely luxury holiday - top quality service, great food, great location close to the beach, near a great live music bar and just a little away from the busy town (in a nice way). Huge and luxurious pool area. We had great two bedroom suite. Top place which we will return too, probably next August. Not sure if the kids... More 

Was this review helpful? Yes 3
InsotelHotelGroup, Director at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Peberdy, First of all, we would like to thank you for visiting our hotel during your holidays and for writing a nice review of Insotel Fenicia Prestige Suites & Spa. We are very pleased to know you enjoyed your holiday at our hotel. Thank you in name of all the staff. We hope to see you again in Ibiza... More 

London, United Kingdom
Top Contributor
329 reviews 329 reviews
46 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed October 19, 2014

We stayed here for 5 days. We had a penthouse room which has a private pool on the roof. Very good breakfast. Lots of Brits. Internet is non-existent which is an issue. If you need reliable internet and who doesn't the rooms are not very well suited for it.

Was this review helpful? Yes 4
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Arnold, Thank you for your report about your stay with us and for your comments about internet issue. We offer free wi-fi in all areas of the hotel through several number of antennas, and in this case we have suffered a failure of one of them. We work on the solution for the room you had. Apart from this... More 

Crumlin, NI
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 18, 2014

Spent a week at this hotel and first impressions were certainly wow... the hotel itself was fabulous, the initial welcome was excellent as the girl showed us around the hotel. The rooms were extremely spacious and kept very clean during our stay and the outside pool area was lovely. What made the experience disappointing is after 2 nights in the... More 

Was this review helpful? Yes 5
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for choosing our property for your holidays and for takig time to write your comments. It´s very important for us to know your satisfaction with our services. We apologize for the inconveniences caused by the large group you mention and for the answer you may recived at reception, which was obviously not right. The large group... More 

Glasgow, United Kingdom
Senior Contributor
27 reviews 27 reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed October 14, 2014

We recently returned from an almost two weeks stay in this much praised hotel . Whilst there are undoubtedly many aspects of the experience worthy of praise , there are far too many meriting criticism .We have been fortunate enough to stay in many 5 * hotels over the years and this one let's itself down by comparison , in... More 

Was this review helpful? Yes 4
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Jeb, Thank you for writing such an extensive report about your stay with us. Of course, as in all cases, I respond to you and hope to be able to convince to you that all issues you mention, will be studied and fixed for your next holidays at Insotel Fenicia Prestige. I am really sorry about your feeling after... More 

Warminster, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 13, 2014

Just come back from a fabulous holiday at this hotel. Lovely room, lovely food and friendly staff. They couldn't do enough for us. Close enough to the town to walk to. Town also very nice. Vibrant and busy but not rowdy or tacky. Would definitely recommend.

Was this review helpful? Yes 3
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you very much for writing your feedback about your stay at Insotel Fenicia Prestige Suites & SPA. We are happy to learn thay you enjoyed your stay, and we really hope to see you again soon. On behalf of all staff, warm regards, Szilárd Kováts Hotel Manager More 

Suffolk
Contributor
18 reviews 18 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 12, 2014 via mobile

We've just returned from a week in Ibiza at the Fenicia Prestige. We wanted a quality hotel and quality is what we got. Great location, very clean, great facilities and very friendly staff. We were upgraded to a junior suite on arrival (which never happens to us!) and the room we had overlooked the river with distant sea views. Excellent... More 

Was this review helpful? Yes 2
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you very much for takink time to write about your stay at Insotel Fenicia Prestige Suites & SPA. Is really great to read how much you enjoyed your relaxing stay with us, and we hope to see you again very soon. Warm regards, Szilárd Kováts Hotel Manager More 

Preston, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 11, 2014

This review is very straight forward. Great hotel, Great staff, Great service, Great food, Great location. Great for relaxing and great location for getting about the island. Worth every penny. Will be back next year.

Was this review helpful? Yes 3
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for your short and precise report! Just one great thing more: "Great Guest". Thank you for choosing our property for spending this days on Ibiza. We hope to see you again very soon at Insotel Fenicia Prestige Suites & SPA. Warm regards, Szilárd Kováts Hotel Manager More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 11, 2014

OK it's taken me a while to get to write this review, but this hotel deserves a review. Wow, is all I can say about this hotel, it's spa and the location. We went for 7 nights on a Thomson's booking in June. It was not a cheap and cheerful booking, because I wanted a bit of luxury - and... More 

Was this review helpful? Yes 2
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Riana, Thank you for writing your report about Insotel Fenicia Prestige Suites & SPA and your holidays with us. Is so pleasing to read your comments... Thank you. Your feedback is really important for us to keep improving all services. Even if you do not use to repeat destination, we really hope to see you again soon! Warm regards,... More 

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 11, 2014

We visited this hotel for six nights after our wedding. We arrived late at night following a 30 euro cab journey from the airport. From the beginning we were made to feel by much at home. All of the staff were lovely and we were checked into a junior suite. Shortly after arrival a bottle of cava and a chocolate... More 

Was this review helpful? Yes
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you very much for your report about your stay at Insotel Fenicia Prestige Suites & SPA. It makes us happy to learn that your stay with us was so great and you enjoyed all our services. We hope to see you again soon in our property. Warm regards, Szilárd Kováts Hotel Manager More 

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Additional Information about Insotel Fenicia Prestige Suites & Spa

Address: C/ Narcisos s/n | Urbanización Siesta, 07840 Santa Eulalia del Rio, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Insotel Fenicia Prestige Suites & Spa 5*
Number of rooms: 172
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Also Known As:
Insotel Fenicia Prestige Thalasso Hotel
Insotel Fenicia Prestige Suites & Spa Ibiza/Santa Eulalia Del Rio
Hotel Style:
#1 Spa Hotel in Santa Eulalia del Rio
#2 Luxury Hotel in Santa Eulalia del Rio
#3 Romantic Hotel in Santa Eulalia del Rio
#9 Family Hotel in Santa Eulalia del Rio

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