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All 45 Santa Eulalia del Rio hotels

Insotel Fenicia Prestige Suites & Spa

5.0 of 5 Hotel   |   C/ Narcisos s/n | Urbanización Siesta, 07840 Santa Eulalia del Rio, Ibiza, Spain
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Insotel Fenicia Prestige Suites & Spa
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86%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
molliemonty London, United Kingdom
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341 people have reviewed this hotel

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64
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have been travelling to Santa Eulalia for many years and our first time staying at the Fenicia. The rooms at this hotel are fabulous spotlessly clean very spacious and really nicely furnished. Breakfast was good with a good variety of food. Pool area was really nice, although the pool was absolutely freezing hardly anybody braved it, maybe could do... More

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Hertfordshire
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 17, 2014

This is one of the pricier hotels in the area but we found it well worth the extra money. We stayed in a room with 2 bedrooms and separate living room with kitchen(hardy a kitchen but had a fridge and v small hob with not much else) We have 3 kids 2, 6 & 9 and had plenty of space.... More

Was this review helpful? Yes 3
InsotelHotelGroup, Director General at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, We appreciate your confidence in Insotel fenicia Prestige Suites & SPA to spend your holidays and we hope to see you soon again. Regarding to the detail you mentioned on the kitchenet´s equipment, please note that we can supply of any utensil you need, on request. Please, do not hesitate to write us for this matter or any... More

huddersfield
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 27, 2013

Stayed here on a ten night holiday booked through Thomson's in the UK. In terms if the actual infrastructure this hotel is probably as good as I've stayed in. Beautifully appointed rooms, nice pool area, buffet had more of a restaurant feel to it than is usual for canteeny style hotel buffets. The hotel bar was the only disappointment. The... More

Was this review helpful? Yes 5
InsotelHotelGroup, Director General at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, First of all, thank you for your confidence in Insotel Fenicia Prestige Suites & SPA to spend your holidays. Regarding to your comments about the mats on the sunbeds, we are looking for it´s solution for next season. Also we are weinghing the alternatives for the evening entertainment and for have more ambience in the lobby bar. Once... More

London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 25, 2013

We booked a very late summer deal, middle of October not expecting any good weather or indeed not expecting much from the hotel since it was last minute cheap deal. But what a surprise. Hotel was excellent, rooms good size all upto a good five star spec. Staff were lovely and friendly and even more attentive providing good service. The... More

Was this review helpful? Yes 3
InsotelHotelGroup, Director General at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for choosing Insotel Fenicia Prestige Suites & SPA for your vacations. I can assure that our goal is your full satisfaction with the property and the service and we are very happy to see that in your case we have succeeded. Once again, thank you for your comments and we hope to see you soon again.... More

London, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 22, 2013

We had the most amazing time at this hotel and staff were lovely and nothing was too much trouble for them, especially one of the waitress's who adored out little baby and used to make a fuss over him every day, It saddens me to write this but I won't be returning as I left a rather expensive item in... More

Was this review helpful? Yes 5
InsotelHotelGroup, Director General at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for choosing Insotel Fenicia Prestige Suites & SPA for your holidays. As I´m responding after the solution we gave you for that item you left in your room, we hope and I´m sure that we will see you soon again in our property. Once again, thank you for share your experience with other constumers. Best regards,... More

London, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 20, 2013

My husband and I stayed here for our anniversary and we thoroughly enjoyed it here. The hotel is very clean and the staff are very helpful and friendly and speak great English (our Spanish is non existent!). The pool was lovely and there were plenty of available sun loungers but that's not surprising considering the time of year. The breakfast... More

Was this review helpful? Yes 1
InsotelHotelGroup, General Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for choosing Insotel Fenicia Prestige Suites & SPA for your holidays. We are pleased to read that you enjoyed your stay in our property. We appreciate you comments and have shared your experience with other costumers. Regarding to the SPA, please check on our website our offers including the SPA center. We hope to see you... More

antwerp
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 10, 2013

Nice rooms, friendly personnel! Splendid personnel, what a hospitality. Perfect breakfast, what a choice! Giod swimming pool, but water much too cold. Restaurants, do avoid it! Take your dinner outside!! 4 stars rating sounds better fot this price.

Was this review helpful? Yes 3
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for your feedback and for share your experience with other costumers. We are happy to see that you enjoyed your stay in Insotel Fenicia Prestige Suites & SPA and we hope you will come back in the next season. Hope to see you soon, Szilárd Kováts Hotel Manager More

Manchester
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 10, 2013

I agree ...Forget the people who find reason to make any complaints about this hotel, you pay for what you get! We will most certainly be returning for another holiday. The food was superb, the staff were so polite and helpful and extremely busy, you can't expect them to adhere (pamper) to all the people all of the time? The... More

Was this review helpful? Yes 1
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you so much for your comments about Insotel Fenicia Prestige Suites & SPA and for share it with other costumers. I assure to you that our goal is make enjoy your stay and spend a beautiful holidays. I´m happy to see that we reached our goal in your case, and hope to see you back in the... More

hants
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2013 via mobile

Depending on what you want from your holiday - we like to relax and enjoy the setting ! This is the place to do that . The staff are excellent and helpful , the hotel immaculate and in a lovely location . The food is lovely ( forget the people that complain too expensive ) you pay for what you... More

Was this review helpful? Yes 1
Durham, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 9, 2013

There is no doubt that this is a fabulous hotel in a great location. Mostly they have it absolutely right - it has a great feeling of luxury but we felt let down on several occasions by the lack of attention to detail. Firstly we asked for a twin room and when we arrived the beds were set up as... More

Was this review helpful? Yes 1

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Additional Information about Insotel Fenicia Prestige Suites & Spa

Also Known As:
Insotel Fenicia Prestige Thalasso Hotel
Insotel Fenicia Prestige Suites & Spa Ibiza/Santa Eulalia Del Rio
Address: C/ Narcisos s/n | Urbanización Siesta, 07840 Santa Eulalia del Rio, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Santa Eulalia del Rio
#2 Romantic Hotel in Santa Eulalia del Rio
#6 Family Hotel in Santa Eulalia del Rio
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Insotel Fenicia Prestige Suites & Spa 5*
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