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All 45 Santa Eulalia del Rio hotels

Insotel Fenicia Prestige Suites & Spa

5.0 of 5 Hotel   |   C/ Narcisos s/n | Urbanización Siesta, 07840 Santa Eulalia del Rio, Ibiza, Spain
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86%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Turkeymil London UK
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  • Reviews (377)
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377 people have reviewed this hotel

Traveler rating
    227
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72
202
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
London UK
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a great property, really relaxed, fantastic pool, big rooms and excellent location. You can stay in the hotel or head out to the beach, which is a 5 min walk, or to the port, slightly further at 10mins, but packed with shops and restaurants. We stayed with the children (12,15) on a half board basis and the buffet... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Staying in hotel for 4 weeks on arrival was told room was booked for two adults not my daughter was charged for extra bed have been here a week sleeping in a single bed with her will my partner is in another single bed no extra bed, air con doesn't work children re not allowed swim toys in pool daughter... More

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InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for writing your report about your stay at Insotel Fenicia Prestige Suites & SPA. I recommend to you to write us before your arrival the next time, if you make any change in your reservation, so we will could to you in advance about any extra charge. We will be at your disposal for any matter.... More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Spent 5 wonderful days at this hotel. Can't fault a thing. Half board worth it, wide choice of food and well presented. Cleanliness of hotel excellent. Rooms large and bathroom separate bath and shower. Staff more than helpful. Definitely a good 5star hotel. Location within walking distance to everything. Can't wait to return.

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Bridgnorth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Excellent stay at a beautiful hotel. We had a junior suite on a high floor overlooking pool,river and sea. It was a fabulous room with really comfy bed,large sofa and superb bathroom with amazing shower and great toiletries. The staff were outstanding and had lunch at the pool bar a few days which was always great. The meals in the... More

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InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for takint time for writing your report about your stay at Insotel Fenicia Prestige Suites & SPA. We are really happy to learn that you anjoyed your holidays in our property and the services our staff offer. We hope to see you again soon. Warm regards, Szilárd Kováts Hotel Manager More

Frankfurt, Germany
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is very nice and received an upgrade from a standard room to a suite with jacuzzi, which is obviously a very nice start. HOWEVER: - nobody took our bags when we arrived (neither from the car nor to our room) - the jacuzzi is cold when you arrive. You need to call a technician who dismantles the jacuzzi... More

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InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for choosing Insotel Fenicia Prestige Suites & SPA for your holidays. Also, thank you for the feedback you wrote about your stay. It´s very important for us to improve the issues you mentioned. I take a good note about the issues to improve. We hope to see you again soon in our property and to be... More

Voorburg, The Netherlands
1 review
4 of 5 stars Reviewed 5 days ago NEW

We stayed in Insotel Fenicia Prestige in Ibiza mid July 2014 with a party of 5 people, divided over 3 rooms. Overall we had a wonderful stay, with a beautiful room, gorgeous swimming pool, great buffet breakfast, situated very well, not too far from Ibiza town, but in a more quiet area. The staff at the poolbar and the Buffet... More

Was this review helpful? Yes
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for your feedback about your stay at Insotel Fenicia Prestige Suites & SPA. It´s really important for us to improve any issue in our services and for that, I assure to you that I take a good note about the details you comment. Also, thank you for sharing your experience with others, to help them to... More

Senior Contributor
40 reviews 40 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a week with family, wish it could have been longer. Fantastic hotel, which is truly five star, boasting great friendly staff, exceptional rooms, beautiful hotel decor throughout, lovely swimming pools for all ages. Tempting cocktails served at the piano lounge are wonderful. Breakfast is absolutely amazing, every taste catered for. Exceptionally clean establishment throughout! Great hotel location... More

Was this review helpful? Yes 2
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for choosing our property for your holidyas and for your feedback. We are really happy to learn that you enjoyed so much your stay and all our services. Also, thank you for sharing your experience with other guests on Tripadvisor.com. It´s really useful for them and important for us to improve any issue if necessary. We... More

Worcester, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for one week at the beginning of July. The hotel was extremely clean and modern with spacious rooms. The pool area was one of our favourite parts of the hotel. Its so clean, quiet and provides a great service from the staff who are only to willing to bring you drinks. The food at this... More

Was this review helpful? Yes 4
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Josie, Thank you for your nice report about your stay at Insotel Fenicia Prestige Suites & SPA. We are really happy about your great experience with us. Thank you for sharing your oppinion with other guests on Tripadvisor. We hope to see you again soon. Warm regards, Szilárd Kováts Hotel Manager More

Helsingborg, Sweden
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is better than we ever could imaging. Everyting is so clean and tidy. The Staff is always friendly and serviceminded. Food is excellent breakfast and dinner. The poolarea has everything you need including poolguard !! Its one of the best hotel we ever stayed at

Was this review helpful? Yes 4
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for choosing our property for your holidays. We are really happy to learn that you enjoyed your stay and our services. Also thank you for writing your report and for sharing your experience with others on this website. Your oppinion is very important for us to improve any issue, and for other guests to be able... More

Pontefract, United Kingdom
Top Contributor
68 reviews 68 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Phonicia is a splendid resort hotel, one of the best I have stayed in. It has a good location by the river and close to the seafront and bars of Santa Eulalia. The Hotel building is attractive and a moderate size with excellent facilities. The rooms are very comformtable and a good size. I particularly like the second internal... More

Was this review helpful? Yes 4
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear James, Thank you very much for your report. We are really happy that you enjoyed your stay and our services at Insotel Fenicia Prestige Suites & SPA. Also, thank you for sharing your experience with other guests on Tripadvisor, becaus as we have seen, for many of them is really useful to choose their holidays place. Regarding to the... More

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Additional Information about Insotel Fenicia Prestige Suites & Spa

Address: C/ Narcisos s/n | Urbanización Siesta, 07840 Santa Eulalia del Rio, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Insotel Fenicia Prestige Suites & Spa 5*
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Also Known As:
Insotel Fenicia Prestige Thalasso Hotel
Insotel Fenicia Prestige Suites & Spa Ibiza/Santa Eulalia Del Rio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Santa Eulalia del Rio #1 Spa Hotel in Santa Eulalia del Rio #2 Romantic Hotel in Santa Eulalia del Rio #7 Family Hotel in Santa Eulalia del Rio
Hotel Class
Number of rooms
172

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