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2.0 of 5 Hotel   |   Carretera Es Cana Km 1 | Santa Eulalia, 07840 Santa Eulalia del Rio, Ibiza, Spain
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Casa Luis
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
cantonap Exeter, United Kingdom
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297 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Exeter, United Kingdom
Top Contributor
53 reviews 53 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

I wanted to review this as a couple as we went on our first holiday without kids! It seemed to be the best all round for reviews, price, location etc etc. If we were staying as a family I probably would have rated it higher. Purely because of the staff. We spent many times in the pool or walking through... More 

Was this review helpful? Yes 2
Lincoln, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 24, 2014

We stayed at the Casa Luis Apartments in August and found the hotel very modern and clean with a wide range of activities for children/teenagers. Olly the entertainment guy is amazing! Staff are always on hand to help; they are very kind and Mr Luis himself can be found onsite most days. My only slight concern was the location which... More 

Was this review helpful? Yes 1
Troon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 3, 2014

We rebooked the casa luis as we thought we knew what we were returning to. Sadly not to be, we got up the first night to discover the apartment was covered in ants, we reported this the next morning when the receptionist assured us it would be sprayed that day, we assumed it had been done. Came back to the... More 

Was this review helpful? Yes 2
Sunderland, United Kingdom
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 3, 2014

My husband and I took a last minute break to Ibiza. Not having been there before we weren't too sure what to expect. Casa Luis was fantastic it should be rated more that 2 star, I have stayed in 4 star rated apartment/hotels which were not as good. The whole experienced was amazing, the night time entertainment was so goog,... More 

Was this review helpful? Yes 5
Milton Keynes, United Kingdom
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 1, 2014

Stayed here 25th October 2014 having originally booked C an Sanso down the road which was not available for H&S reasons and was closed. We were 2 adults and our 11 year old grandson and found the hotel neat and tidy if a little dated but the rooms were clean, spacious and well equipped for self catering with a supermarket... More 

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 30, 2014

Poor. We were on ground floor 2 bed apartment, every flush of the toilet and showers being used were noisy. Bathroom floor always ended up soaking wet when others above had shower. Toilet very rarely flushed. Cooking smells from others above came through fan and were annoying and smelly. Was clean and tidy but won't go back. This apartment was... More 

Was this review helpful? Yes 2
Edinburgh, United Kingdom
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 28, 2014

We stayed in Casa Luis for a week from the 3rd of October. The place was clean and reasonably comfortable, the only problem we has on arrival was ants in our room, we had to complain twice before they were sorted but when the guy came to spray them we the room was smelly for hours which was a nightmare... More 

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Halifax, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 16, 2014

I had only been to Ibiza once some years back. I was not sure at which resort we should stay. A friend had visited Santa Eulalia and said they had a good time. I checked on tripadvisor and the reviews read well. So we booked. Very friendly staff, and very helpful. The owner was always about the place talking to... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2014

I have been going since 1998 and this place is fantastic. Appartments are very clean. The pool area is slso clean. The bar staff and management are well mannered and very helpful. The hotel is a short walk into the town where you have everything you need. Casa luis is a wonderful place and I would recommend it to anyone

Was this review helpful? Yes 4
Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 11, 2014

Arrived 4th October and returned 11th October. My wife and I have just returned from a 1 week stay at Casa Luis with our 4 year old twins. Overall our experience was good. The staff all seemed friendly although the Animacion guy wasn't around much and the kids' club was closed - I guess this is due to it being... More 

Was this review helpful? Yes 4
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Additional Information about Casa Luis

Address: Carretera Es Cana Km 1 | Santa Eulalia, 07840 Santa Eulalia del Rio, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Price Range (Based on Average Rates): $
Hotel Class:2 star — Casa Luis 2*
Number of rooms: 71
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Also Known As:
Casa Luis Hotel
Casa Luis Ibiza/Santa Eulalia Del Rio
Hotel Style:
#14 Family Hotel in Santa Eulalia del Rio
#14 Romantic Hotel in Santa Eulalia del Rio

131 photos of this hotel

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Dining (8)
Pool/beach area (15)
Family/play areas (1)
View from room (10)
Room/suite (3)
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Management photos: Courtesy of the property manager

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Room/suite (1)
Hotel & grounds (3)
Family/play areas (1)
Pool/beach area (1)
Dining (1)
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