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Catalonia Ses Estaques

Certificate of Excellence
Playa Ses Estaques, 07840 Santa Eulalia del Rio, Ibiza, Spain
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Catalonia Ses Estaques
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Catalonia Ses Estaques
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785 reviews from our community

Traveler rating
    499
    200
    64
    21
    1
See reviews for
58
606
11
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (353)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (785)
  • Mar-May only
    (84)
  • Jun-Aug only
    (439)
  • Sep-Nov only
    (241)
  • Dec-Feb only
    (21)
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J-Hi111
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Loved this place! I visited a couple of years ago with my boyfriend and then went back with my mum. One of the hotel managers remembered me and was ever so friendly, it was such good customer service. We then went to our room to find a bottle of champagne waiting for us!! Great location, great food and lovely staff.... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 8, 2015

Can't wait to get back to this wonderful hotel. How is Monica and the twins! Well I hope, great staff, great position, one of the few things in life that always stays the same. Management has made a difference now refurbishing some rooms each year. Still a very expensive hotel though for what it is but staff and position make... More 

Was this review helpful? Yes 2
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your vacation at Ses Estaques and it's a pleasure to know that you enjoyed it. It is our aim to let all our Guests feel at "home" and although is difficult to please 100%, we will continue with strength and motivation to improve our Customer care. As... More 

lancashire
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 3, 2015

looking forward to our ninth visit to this hotel in july,we have been to this hotel at different months through the year ie at the start May to Oct and always given the same genuine proffesional treatment by all staff which we can now call friends .We have been going to Santa Eulalia for neary twenty years staying at different... More 

Was this review helpful? Yes 1
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review

Dear Valued Guests, Thank you for your message about your vacation at Ses Estaques and it's a pleasure to know that you enjoyed it. It is a pleasure to learn that you were very happy with the courteous and professional service you received at the Hotel. We continually strive to improve the service we offer our Guests and it is... More 

Aldershot, England, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 31, 2015

We have been to the Ses Estaques twice and we're going again in June. Every member of staff is so helpful, friendly and polite. By the time you have checked in at reception your cases are already in your room. It is true every guest is treated like one of the family. The food is excellent every taste is catered... More 

Was this review helpful? Yes 8
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review

Dear Madam and Sir, We would like to thank you for your feedback about your vacation at Ses Estaques and it's a pleasure to know that you enjoyed it. Lucky to have you as our Guests in the Hotel, we are encouraged by your kind words which will push us to improve even more day by day. We are enchanted... More 

Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 28, 2015

My daughter and I stayed at ses estaques beginning of August last year ,and what a lovely holiday we had. Starting with arriving I was impressed with the fact that help was given with cases from the coach into the reception,we were then met with smiles all around and a lovely welcome. We were told that our room was ready... More 

Was this review helpful? Yes 5
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review

Dear Valued Guests, Thank you for your message about your vacation at Ses Estaques and it's a pleasure to know that you enjoyed it. It is a pleasure to learn that you were very happy with the courteous and professional service you received at the Hotel. We continually strive to improve the service we offer our Guests and it is... More 

Godshill, null, United Kingdom
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 20, 2014

This wonderful hotel is the jewel of Ibiza. From friendly helpful staff to first class entertainment. Highly recommended. Thoroughly enjoyed our stay in 2014 and will return again next year and hopefully many more.

Was this review helpful? Yes 13
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your vacation at Catalonia Ses Estaques and it's a pleasure to know that you enjoyed it. Starting with myself and all my Colleagues we are delighted to have met your expectations and we really hope to see you in the close future, being at your service once... More 

Wallington, United Kingdom
Reviewer
5 reviews 5 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 7, 2014

Stayed here in September 2014. The coach transfer from the airport took about an hour and as we approached the entrance of the hotel our first impression was very good, lovely clean reception area with spotless glass automatic doors. After initially being given the wrong room without a balcony, the problem was swiftly resolved by Alex at reception, who I... More 

Was this review helpful? Yes 15
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review

Dear Madam and Sir, First of all we would like to thank you for choosing Catalonia Ses Estaques for your vacation; the opinion of our Guests is of the utmost importance to us and our main source to improve our facilities and service. We truly regret not having been able to fulfill your expectations; we would like to inform you... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 4, 2014

My wife and I went to the restaurant Ses Savines (part of Ses Estaques Hotel) in September 2014. We had dinner outside right in front of the harbour and I have to say the food was amazing. All the staff was very helpful; we also managed to meet and talk to Giancarlo, the general manager, great guy and he made... More 

Was this review helpful? Yes 8
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review

Dear Valued Guests, Thank you for your message about your vacation at Ses Estaques and it's a pleasure to know that you enjoyed it. It is a pleasure to learn that you were very happy with the courteous and professional service you received at the Hotel. We continually strive to improve the service we offer our Guests and it is... More 

yorkshire
Senior Reviewer
7 reviews 7 reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 20, 2014

Our holiday goes back to June of this year We are both pensioners having paid over £1600 for our holiday you would think that you would get a decent room o no Upon our arrival we were told that our room wasn't ready and that we would have to wait We were sat in reception when a load more guests... More 

Was this review helpful? Yes 12
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review

Dear Madam and Sir, First of all we would like to thank you for choosing Catalonia Ses Estaques for your vacation; the opinion of our Guests is of the utmost importance to us and our main source to improve our facilities and service. We truly regret not having been able to fulfill your expectations; we would like to inform you... More 

Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 15, 2014

Have stayed in many top hotels all around the world. I was a little nervous before our departure after reading some negative comments regarding food and rooms but after receiving an email from Monica who had kindly arranged for us to have the room we requested we travelled feeling more reassured. From the moment of arrival we were met with... More 

Was this review helpful? Yes 11
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your vacation at Ses Estaques and it's a pleasure to know that you enjoyed it. It is our aim to let all our Guests feel at "home away from home" and this is probably the reason why we have over 40% of repeater Customers within our premises.... More 

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