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Palladium Hotel Don Carlos

Certificate of Excellence
C/ Los Rosales 53 Urb. Siesta, 07849 Santa Eulalia del Rio, Ibiza, Spain (Formerly Fiesta Hotel Don Carlos)
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Palladium Hotel Don Carlos
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687 Reviews from our TripAdvisor Community

Traveler rating
    389
    203
    69
    20
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
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Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We have just returned from our 2 weeks honeymoon at this wonderful hotel. On arrival we were met by the lovely Sylvia on reception, who helped my new husband to upgrade to one of the amazing suites. She explained we needed to wait as the room wasn't quite ready, but kept us informed, showed him the room and could see... More 

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A lovely clean hotel as soon as we walked in the doors. Staff are very friendly and helpful, especially the animation staff during the day and the evening entertainment. Our room was very nice with sea views (we upgraded to the suite) and had a jet bath in the bedroom! Room cleaned daily with fresh towels, including pool towels from... More 

Was this review helpful? Yes 3
PalladiumHG, Director de Relaciones con Clientes at Palladium Hotel Don Carlos, responded to this review

Dear Ross K, Thank you for taking the time out to leave your review. We are delated that you had such a fantastic vacation with us. We are happy you enjoyed your stay with our staff which they work hard every day to try to make you feel like home. Also, we are glad you liked the room with sea... More 

Chatham, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for a week in the middle of May and overall liked the hotel. Transfers were quick, around twenty minutes and check in was completed with the minimum of fuss. It was nice to be able to have our room at 12pm. We booked a standard room through Thomson as there were no upgrade options showing. I did email the... More 

Was this review helpful? Yes 4
Southampton, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have recently returned from a 2 week stay at this hotel. It is situated beside the sea and a small beach, few attractions nearby although a short 15 minute walk to the centre of Santa Eulalia with plenty of shops, bars and a beautiful beach. As the title suggests was certainly not disappointed with the hotel or location. There is... More 

Was this review helpful? Yes 2
PalladiumHG, Director de Relaciones con Clientes at Palladium Hotel Don Carlos, responded to this review

Dear djhllonga, First of all thank you very much for you nice review. It has been a pleasure to have host you. Our goal is to make every guest leave the hotel with a smile. We are delighted you enjoyed our wide variety of food. I recommend you next time you come visit us the restaurant a la carte. Your... More 

Buckinghamshire, United Kingdom
Top Contributor
123 reviews 123 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It's hard to fault this hotel. It's now all-inclusive but without the queues at the bar for the free drinks. The food is good for this type of hotel and the staff are friendly and attentive. You can have a meal in the Bella Vista restaurant but I personally didn't rate it, though it was nice to have a change... More 

Was this review helpful? Yes 3
PalladiumHG, Director de Relaciones con Clientes at Palladium Hotel Don Carlos, responded to this review

Dear guest, Thank you very much for your positive feedback. We are most grateful for your comments regarding the restaurants, food and staff. Special mention to our entertainment team which as you say on the review they are superb and that is because they work hard and they really enjoy being with you. Thank you again for staying with us.... More 

Newport
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a wonderful week here mid May, hotel decor excellent has recently beenrefurbished. Food best I have had in an all inclusive ever. Allstaff veryhelpful and efficient. Entertainmentvery good too. Onlycomplaint is that a lacarte surly staff rubbishfood they actually put strawberry jam around my dish of onion soup. I was very glad tgat I didn't have to pay extra... More 

Was this review helpful? Yes 1
PalladiumHG, Director de Relaciones con Clientes at Palladium Hotel Don Carlos, responded to this review

Dear Cathy B, Thank you for your positives comments which they are well appreciated. We want to thank you for choosing us to spend your vacations. We are delighted you had a wonderful week here at our beautiful hotel. We are pleased you enjoyed the food and our staff which they work very hard every day to make you feel... More 

Ashington, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

just returned from a lovely 2 week holiday. Had a wonderful time. I can honestly say the entertainment team were the best I have come across. Daisy, Aiva & Their team leader Avis helped make our holiday. Always smiling, enthusiastic, but not pushy. The remainder of the staff all work very hard and are extremely helpful. We will definitely be... More 

Was this review helpful? Yes 1
PalladiumHG, Director de Relaciones con Clientes at Palladium Hotel Don Carlos, responded to this review

Dear Lacerta, Thank you very much for sharing your comment about your experience with us. It has been a pleasure hosting you and we are delighted you enjoyed your vacations at our beautiful hotel. We are pleased you enjoyed your time with our entertainment team they are really doing an incredible work and they love to spend their time with... More 

East Calder, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Just returned and missing it already.The hotel is spotless,the staff are amazing with nothing a problem for them.We booked a suite with a sea view and it was fantastic.The entertainment team of Daisy,Aiva and Aveos are just brilliant.Loved it.

Was this review helpful? Yes 1
PalladiumHG, Director de Relaciones con Clientes at Palladium Hotel Don Carlos, responded to this review

Dear guest, Thank you for taking the time to share your review. I am glad to read you had a wonderful experience during your stay, your positive comments are greatly appreciated. I am pleased to know you loved the accommodations, the location and the entertainment, especially with Daisy, Aiva andd Aivis. We would love to host you again in the... More 

Wakefield
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have just returned after a 5 day break. For those people who want a relaxing rather than clubbing experience then this is the AI place for you. The staff are great and attentive, the entertain may not suit everyone but is there should you choose to join in and yes generally people are older but that's part of the... More 

Was this review helpful? Yes 2
PalladiumHG, Director de Relaciones con Clientes at Palladium Hotel Don Carlos, responded to this review

Dear Boza2211 Thank you very much for sharing your experience with us. It is very pleasant to hear you enjoyed your 5 days break. A for the positive aspects we are really happy you found our staff friendly, we really enjoy our work and guests like you makes it even better. It is a pleasure to hear you will be... More 

Carlisle, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived May 8th,transfer a little slow but the sun was shining so no real problem. Arrived at hotel and found check in to be very efficient and pleasant. We had booked a sea view room though due the rather odd way that the hotel is laid out most rooms seem to have a sea view to some degree. We were... More 

Was this review helpful? Yes 4
PalladiumHG, Director de Relaciones con Clientes at Palladium Hotel Don Carlos, responded to this review

Dear David T, Thank you very much for such a wonderful review and for sharing your stay with us. It is always pleasant to hear you had an excellent vacation as we try to do our best to make you feel like home. We are glad at the moment of the arrival you had a smooth check-in and also you... More 

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