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Pestana Dom Joao II

#4 of 26 Hotels in Alvor
Certificate of Excellence
Praia de Alvor s/n, Alvor, Portimao 8500-904, Portugal
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1 room 1 guest
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Pestana Dom Joao II
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1,078 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Essex, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am a travel agent and booked this the day before travel.I was delighted with my choice.We arrived early and the lady on reception kindly let us know as soon as someone had checked out and she got the room cleaned and allowed us in a bit earlier than the standard check in time. When we got to our room... More 

Was this review helpful? Yes 1
Grangemouth, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a week in June which was our 2nd time in 6 months. When we checked in there was a mix-up with our room but we got an upgrade to a premier sea view room which was fabulous. The view is fantastic. We love the location of this hotel - on the wonderful beach. A ten minute... More 

Was this review helpful? Yes 2
Holbeach, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed on a b&b basis and would definitely stay here again. we had booked two superior rooms with a sea view, we found ourselves located in 409 and 415 and were not disappointed. overall the staff were very helpful and the cleanliness of the hotel was good. breakfasts were amazing with anything and everything that you could want. I... More 

Was this review helpful? Yes 1
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review

Dear Guest, Thank you very much for submitting your review about your stay where you share your experience at the Pestana Hotel Dom João II. Our biggest aim is to ensure memorable holidays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation. We... More 

Cork, Ireland
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We recently spent 9 days in the Pestana Dom Joao 11 in Alvor and we were more than happy with our choice. We arrived mid morning and were checked in with minimum fuss. Our room was located on the 5 th floor so we took the lift accompanied by the concierge. What greeted us when we exited the lift was... More 

Was this review helpful? Yes 7
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review

Dear Guest, Thank you very much for your wonderful review and for recommending our hotel to other travelers. Your kind words give us the great filling of mission accomplished and we also look forward to welcome you again next year. Please let us know of your return as soon as possible. With kind regards, Carlos Santos Unit Manager Pestana Dom... More 

Hartlepool, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We liked this hotel I would stay again , all the drinks cost too much two lemonades £4.50 ,safe £2.00 a day .No irons no English tea .On arrival we were told check in time is 3pm most staff are great .watch out for the grey haired man he charges different prices for drinks !

Was this review helpful? Yes 3
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review

Dear Guest We appreciate your comments regarding your stay at Pestana Hotel Dom João II. It is always a pleasure to receive positive feedback. We would like to take this opportunity to invite you to join our loyalty program Pestana Priority Guest which is available at our website. Looking forward to welcome you in Alvor in a near future More 

Newcastle upon Tyne
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 1 week ago

just arrived at hotel and had to wait two hours for our villa(v15),only to find that it is of a very low standard. I foolishly thought that paying more would get me a reasonable villa. The villa is not even in the main security fence, with only a three foot fence and no gates to close. The villa smells more... More 

Was this review helpful? Yes 3
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review

Dear guest, Thank you for taking the time to gives us your opinion about our facilities and services. Unfortunately we didn’t meet at all your expectations. Kindly accept our sincerest apologies for the inconvenience. Looking forward to have you back in order to be able to correspond to your expectations Kindest regards Carlos Santos Unit Manager Pestana Dom João II... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked an appartement in one of the "villas" for three persons for two weeks. These appartements are obviously only meant for two people as there is only room for two chairs on the balcony ((we consequently only got two chairs for the room in the beginning) balcony is 0.88m by 3.83m with the AC bolted onto the balcony, too).... More 

Was this review helpful? Yes 1
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review

Dear guest, Thank you for taking the time to gives us your feedback on your stay with us. We apologize for any inconvenient caused and would very much like to be able to have you back in our hotel in order to change the negative impression you have. Should you consider a trip to the hotel, please let me know... More 

Bremen, Germany
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Nice location at the beach. Very nice and helpful staff. Tourist trap. Charging you for almost everything (safe in the room: 2€/day). Never a 4* Hotel (don't know how they have achieved this) Old hotel. Needs to be renovate. - Awful food ! - Will sue them!

Was this review helpful? Yes 3
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Pestana Hotel Dom João II. We are sorry that your experience at the hotel did not meet your expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve... More 

Drogheda, Ireland
Level Contributor
91 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel that does almost everything required of a 4 star property. Rooms are modern and comfortable and while not exactly huge they are more than adequate. Comfortable beds and pillows and a sofa bed for 1 small one. Breakfast was plentiful and of a high quality with all the usual fare and the breakfast area, both indoor and... More 

Was this review helpful? Yes 8
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review

Dear Guest, Thank you very much (so far) for your wonderful review and for recommending our hotel to other travelers. Your kind words give us the great filling of mission accomplished.....and we are looking to hear for the rest of the comments on your holiday. Should you need any assistance with any question in the hotel, do not hesitate to... More 

Nuneaton, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from an eleven day break at this hotel. We were on the third floor with a side sea view which was great as we were upgraded from a car park view. Our room was cleaned, towels were changed and the beds were changed every day.although the hotel was pretty full there was never any excess noise... More 

Was this review helpful? Yes 5
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review

Dear Guest, Thank you very much for your wonderful comments regarding our services and staff in Tripadvisor. Your opinion is highly important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We thank you again for the great remarks and hope to have the opportunity to welcome you again in a... More 

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