First trip to Portugal - wary having read some of the negative reviews after having booked ! Cannot understand the negative reviews for this hotel and staff - I can only presume the hotel has been renovated and all staff (especially the chef) have been changed since the complainants visited. All staff (reception, dining, maids and maintenance) were courteous and... more

We stayed at this hotel quite by chance as we were booked into the pestana but on arrival were informed that there was a problem with our room and would we mind moving to the pestana alvor instead.As you can imagine we were apprehensive about this but need not be we were greeted by friendly and helpful reception staff and... more

After reading some quite negative reviews we were apprehensive about what to expect. We were very pleasantly surprised. The hotel has a lot going for it - gorgeous location, superb views, big comfy bedrooms and lovely breakfasts - including the excellent resident pianist. Most of the staff were very good - with the exception of one rather grumpy receptionist and... more

We spent 2 weeks at this hotel during Sept 2009.I think the best way to describe the hotel is to say that it was alright but nothing more positive than that. The head receptionist was very helpful and professional but the remainder of the staff seemed to lack personality and the desire to please the customers.The restaurant staff in particular... more

I really like this hotel. We first went in 2008 and went back this year. The location is great and quiet. I have no complaints about the hotel. The breakfast is lovely. It is about a 20 minute walk from Alvor but we enjoyed walking along the beach to get there. Alvor was a lot more touristy this year than... more

My partner and I still put this holiday down as our favourite. The breakfasts were amazing - such variety and the crepes were delicious. We loved eating out on the balcony with a glass of champagne looking at the gorgeous views. The beach was incredible and the little beach huts are great for lunch and dinner. We were moved here... more

I am just back from the Pestana Alvor Praia with my family after an enjoyable stay. I can understand some of the criticisms of the hotel as posted on the reviews below, and if I had paid 5 star prices for the accomodation I would have been disappointed. We were actually supposed to stay in the sister hotel, Pestana Dom... more

If you are looking for a good beach resort with infrastructure enough for you needs, go to Pestana Alvor Praia. You will find an hotel not very modern but with all you need and near the city. The direct beach access is amazingly confortable and the rooms have the space you need to feel like home. The beach is very... more

Ignorant, could not care less staff on front desk. Very unhelpful. Porters rude. Very expensive for evening meals and drinks, we don't mind paying but not for poor service/quality. Hotel decor tired and in need of a refurb. Pool grubby and looks like it needs a good scrub around the edges. Very windy when we were there which might explain... more