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Pestana Delfim Hotel

Praia dos Tres Irmaos, Alvor, Portimao 8501 904, Portugal
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1 room 1 adult
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638 Reviews from our TripAdvisor Community

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Burntwood, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 1, 2016 via mobile

We stayed as a family of 4 (kids age 7 and 3), and parents too for 10 nights in August. The hotel is looking somewhat tired, and desperately needs a refurb. Staff were very unfriendly, apart from 1 waiter in the bar near to the pool who served during the day. Disappointed that the pool bar was self-serve, would have... More 

Helpful?
3 Thank EmmaB1972
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear"EmmaB1972" Thank you for your review. I am sorry to hear you did not enjoy your stay with us. We do take guest feedback very seriously as we are always looking for ways to improve upon guest experiences. I will certainly share your feedback with the relevant heads of department to ensure maintain the highest standards of service are maintained... More 

Birmingham, United Kingdom
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed December 2, 2015

Firstly anyone that moans about this hotel I find puzzling . We had another our fourth visit amazing as always, the staff treated us like friends our 4th visit in twelve months. Great location, food good, rooms great and seaview a joy to wake up to. Staff are great and so hardworking. Thank you Pestana Delfim , shame some people... More 

Helpful?
Thank mepbrum
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "mepbrum" We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Algarve and to the Pestana Delfim Hotel, so we can have the pleasure of hosting you again Kind regards, Ricardo Santos Unit Manager More 

Aberdeen
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 15, 2015

The Delfim has good access to the beach via a short path.The hotel is a 16 floor tower with 4 lifts.The room was a good size and beds were comfortable.Maid service was good and room was very clean.It's all inclusive and we were concerned about the food but were surprised at the quality.There was plenty of choice and the food... More 

Helpful?
Thank Charles B
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "Charles B" Thank you for taking the time to post such a fantastic review regarding your recent stay at Pestana Delfim Hotel and share it with other travelers. We were delighted to learn you had a very enjoyable time with us! Thank you for your very kind comments . We will look forward to have the opportunity to welcome... More 

Spain
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 29, 2015

The hotel is all inclusive and to be honest, I do like that type..BUT I do expect some choices of beverages from the bar, you had two choices for their local beer (which is lousy), TAKE IT OR LEAVE IT. That was the only choice, no bottles, nothing, just the local beer served by a Basil Fawlty type of person.... More 

Helpful?
5 Thank SteveHiggy
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "SteveHiggy" Thank you for your review. I am sorry to hear you did not enjoy your stay with us. We do take guest feedback very seriously as we are always looking for ways to improve upon guest experiences. I will certainly share your feedback with the relevant heads of department to ensure maintain the highest standards of service are... More 

Travelers are raving about these Alvor hotels

Bury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 26, 2015

Large golf resort hotel - but without golf bag room - means you have to carry your golf bag to your room each day. fFne if lifts work but during our trip 2 of the four lifts weren't working. We were a group of 40 so with us and however many other golf guests was bedlam. Food is very good... More 

Helpful?
1 Thank CrabbyMadge
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "CrabbyMadge" Thank you for choosing Pestana Delfim and I appreciate that you took the time and effort to share your experience with us and sincerely apologize that we did not meet your expectations in certain areas. I have shared your constructive feedback with my team as we continue to strive to not only meet but exceed our guests’ expectations.... More 

bedfordshire
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 22, 2015 via mobile

What can I say on arrival we could see how out dated this hotel was, but was completely devastated when I entered our bedroom and also the pool bar and sitting area. Both were very shabby. The bar area some seats had worn out chairs to the point the leather affect had worn off. We sat by the pool and... More 

Helpful?
2 Thank mollybedfordshire
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "mollybedfordshire" Thank you for taking the time to share your thoughts. I'm sorry that we were unable to meet or indeed exceed your expectations relating your stay with us. As painful as it might be to read comments of this nature we always welcome honest and fair feedback so that we might be able to improve the resort for... More 

Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 19, 2015

We stayed in the Delfim for two weeks in October this year (2015) and thourghly enjoyed it. Located on the 11th floor, our room had a sea view and was well worth the extra. The room was very clean, the beds were comfortable and the pillows were to die for! Some of the furnishings in the bedroom and bathroom have... More 

Helpful?
1 Thank jbc204
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "jbc204" We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Algarve and to the Pestana Delfim hotel, so we can have the pleasure of hosting you again. Kind regards Ricardo Santos-Unit Manager More 

Stirling
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 17, 2015

After making a fairly last minute booking some reviews concerned us prior to arrival but although the hotel is in need of some refurbishment we had a lovely clean and bright suite comprising the largest bedroom and sitting room of any hotel we have previously been in. Our suite located on a corner of the 7th floor, had a nice... More 

Helpful?
Thank Gartmoreguys
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "Gartmoreguys" Thank you very much for your insight and positive feedback about our hotel. Thank you for highlighting our staff for their exceptional service. I will share your comments with the team and specially to Elena who will be glad to hear them. Please do make the time for another visit in the not too distant future and we... More 

North Yorkshire, United Kingdom
1 review
3 of 5 stars Reviewed October 16, 2015

Two couples (four golfers) stayed at this hotel for one week in mid October. Judging by previous reviews our expectations were not high! It was too late to alter or cancel the booking so we went ahead. All was not as bad as we imagined it might have been. We had booked a room with a sea view and the... More 

Helpful?
Thank Nick H
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "Nick H" Thank you for choosing Pestana Delfim and I appreciate that you took the time and effort to share your experience with us and sincerely apologize that we did not meet your expectations in certain areas. I have shared your constructive feedback with my team as we continue to strive to not only meet but exceed our guests’... More 

Southampton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 15, 2015

Booked this hotel in December 2014 for a holiday in October 2015. When we arrived at the hotel a very aggressive desk clerk told us there had been a problem with the rooms and we were being transferred to the Delfim hotel. The delfim hotel is a very tired hotel with luke warm breakfasts and as it was all inclusive... More 

Helpful?
4 Thank Peter H
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "Peter H " Thank you for taking the time to share with us your comments and views. At The Pestana Delfim, we take all guest comments very seriously as many of our guests have our best interest at heart when they take the time to give us constructive feedback to help us improve. Please rest assured we take our... More 

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