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Pestana Delfim Hotel

Praia dos Tres Irmaos, Alvor, Portimao 8501 904, Portugal
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Pestana Delfim Hotel
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Ranked #12 of 25 Hotels in Alvor
A recent review
3 of 5 stars reviewed yesterday
Maxsnan Nottingham
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520 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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  • German first
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  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (520)
  • Mar-May only
    (74)
  • Jun-Aug only
    (283)
  • Sep-Nov only
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  • Dec-Feb only
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Nottingham
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed yesterday NEW

My friend and I stayed here for two weeks in June 2015. I contacted the hotel prior to our arrival to request adjacent rooms on the fourth floor and had a very prompt response and were allocated exactly that. The rooms are spacious, clean but basic. We were pleased to find our air conditioning was efficient and the water was... More 

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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We have been to this hotel every year for the past five years. We always find the staff very helpful and obliging. The rooms are spacious and kept very clean. the a/c works well and there is a small fridge in the room to keep your water cold. The food is good and plentiful, the puddings are especially good and... More 

Was this review helpful? Yes 1
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "99Lesley46" Thank you for visiting the Pestana Delfim, and for taking the time to share your opinions and views about the hotel. We were all very happy to learn that the hotels services and facilities met your expectations once again, and that you enjoyed the hotel’s atmosphere and staff courtesy the most. Your kind comments were shared with all... More 

Worcester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have stayed here several times over the past five years and have been quite satisfied each time. The Reception Staff are excellent and very friendly, explaining all the facilities and any changes there have been. The rooms are large with plenty of space, and very welcome air conditioning. The bathroom has shower over bath , twin washbasins, bidet and... More 

Was this review helpful? Yes 2
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "Anthony F" Thank you for visiting the Pestana Delfim, and for taking the time to share your opinions and views about the hotel. We were all very happy to learn that the hotels services and facilities met your expectations once again, and that you enjoyed the hotel’s staff courtesy the most. Your kind comments were shared with all the... More 

Leicester, United Kingdom
3 of 5 stars Reviewed 1 week ago

This hotel staff are friendly. Food is canteen style and repetitive. Breakfast was poor. Our room was tired and need maintenance. The hotel is at least a 15 mins walk so we used the taxis which wait outside the hotel. This not a four star hotel and we were disappointed with our stay.

Was this review helpful? Yes
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "Jayne B" Thank you for your review. I am sorry to hear you did not enjoy your stay with us. We do take guest feedback very seriously as we are always looking for ways to improve upon guest experiences. I will certainly share your feedback with the relevant heads of department to ensure maintain the highest standards of service... More 

Nottingham, United Kingdom
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed for 11 nights in July. We were weary given some of the negative reviews particularly about rowdy children and the food quality. Both turned out to be untrue. Look- don't book a family all inclusive hotel and expect haute cuisine and no children. Our children are grown up and don't holiday with us but we... More 

Was this review helpful? Yes 7
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "Paul B" Thank you very much for sharing your feedback regarding your recent stay at the Pestana Delfim. I appreciate that you took the time and effort to share your experience with us and sincerely apologize that we did not meet your expectations in certain areas. I have shared your constructive feedback with my team as we continue to... More 

Newbury, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived on a Saturday night around 9.00, with my partner and my son (4) check in was nice an friendly, we were actually asked if we would like to have dinner first before checking in after, which we did. Room was large, relatively clean. In terms of the Hotel, I was concerned that somehow during our flight to Portugal we... More 

Was this review helpful? Yes 3
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "JareRoken57" Thank you very much for sharing your opinion about our hotel with other people. We took note of all your constructive comments about our services, facilities and staff. We sincerely regret we did not meet your expectations in some aspects. Should you give us another opportunity to show you our high standards of services, where no efforts will... More 

Travelers are raving about these Alvor hotels

Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned today from a 9 night stay with jet2.com at this hotel. We read up on the hotel and its facilities, and provision being for families, near the beach, walking distance to the town, all inclusive package etc and this is why we choose it. And we were very happy with our experience. We were on the... More 

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DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "Nat E" Thank you for choosing Pestana Delfim and I appreciate that you took the time and effort to share your experience with us and sincerely apologize that we did not meet your expectations in certain areas. I have shared your constructive feedback with my team as we continue to strive to not only meet but exceed our guests’... More 

Bangor, United Kingdom
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a week in June 15 as a couple. Lovely clean hotel, a bit dated but it will be closing soon as the Alvor praia is getting renovations before this closes. I have stayed at The Praia, and Dom Jaoa11 twice before the Delfin so my expectations were high. We were givena very large sea view room with... More 

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DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "valleyb" With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Pestana Delfim and we hope you choose to stay with us again whenever your travel needs bring you back to Algarve. Sincerely, Ricardo Santos -Unit... More 

Nottingham, United Kingdom
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

We have just returned from a 1 week break. This hotel is nice but not 4 star all inclusive standard. Staff are all very attentive and friendly and the food when you are able to get to it is of fair quality but limited choices. Hot food was only warm at the best and I often had to microwave mine... More 

Was this review helpful? Yes
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "Denise C" Thank you for taking the time to share your stay experience with us. Your comments are very valuable in helping us to ensure that your expectations are met each visit. We must apologize for any inconvenience caused with regards to the number of family guests with kids. We understand your concern especially traveling with different purposes. We... More 

1 review
4 of 5 stars Reviewed 1 week ago

First time in the Algarve. This is a very friendly hotel. We were there looking for relaxation and although there was a number of young families staying were were still able to relax away from the pool in the trees. Food was of a good standard and plates were always cleared from tables as quickly as we finished them. Thanks... More 

Was this review helpful? Yes 1
DelfimHtl, Gerente at Pestana Delfim Hotel, responded to this review

Dear "Paul g" Thank you for your nice review, we shared it with our team and everybody is very happy with your comments and with the fact that we were able to give you “the time of your life”. It was a pleasure to have you as our guest and we will be delighted if you return. Kindest regards Ricardo... More 

Hotel Review Summarization

What travelers say

  • Pool area(7)
  • Evening entertainment(4)
  • Very good(3)
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Beach (25)
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Indoor Pool (4)
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Junior Suite Central Sea View (39)
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The Hotel (54)

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