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Hotel & Restaurant Pinger

Certificate of Excellence
Geschwister-Scholl-Str. 1, 53424 Remagen, Rhineland-Palatinate, Germany
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1 room 1 adult
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Hotel & Restaurant Pinger
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228 Reviews from our TripAdvisor Community

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Cambridge, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

With the rail station so close we enjoyed some excellent outings . The room was warm and the beds very comfortable. There is no doubt that the hotel needs updating , especially the public areas. The hotel has a strict free tap water policy but unfortunately the owners have decided not to be transparent about it , not even a... More 

Helpful?
Thank farrars
Pingers H, Inhaber at Hotel & Restaurant Pinger, responded to this review

Dear Traveller, thank you for writing this report. Your feedback is very important to us and will help us to improve our service in the future. Like every winter we will use the next few quieter months until Easter for decorating and refurbishing of the three pinger hotels. Re “free tap water” policy: In each hotel room every guest may... More 

Stockport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Location opposite train station excellent for getting about , our bedroom faced the station but hardly heard any noise. The manager and staff were very warm and welcoming , and could all speak very good English. The rooms were very clean , warm and well maintained. Thurly enjoyed the choice of meals (buffet style) and would definitely go there again.... More 

Helpful?
1 Thank Annette D
Pingers H, Inhaber at Hotel & Restaurant Pinger, responded to this review

Thank you very much for your compliments about the pinger hotels and tours. We are looking forward to welcome you here again in the near future. with kind regards - Leonard, Michael and the pinger team. More 

Bicester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 6, 2016

If travelling by train, the hotel is perfectly situated opposite the station. There is no proper reception, a small bar with 3 stools and no lounge area. The rooms at the back of the hotel are basic and small. The rooms at the front opposite the station are a decent size but noisy because of the many trains passing by... More 

Helpful?
Thank John W
Management response:

Dear Mr. John W., Thank you for rating. This is very useful to improve our service in the future. It is not customary in Germany to serve free tap water. In order to meet our British guests, generaly we give free tap water from 18:30 h to 20:00 h. On New Years Eve we extended this time. Thank you for... More 

ringwood hampshire
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed January 5, 2016

We stayed at the Pinger Hotel in Remegan for the second time. Our previously visit was 6 years ago. We had forgotten how small the rooms were. Our room, 212, was really small and not at all like the views shown on the website. Some rooms have obviously been updated and are a lot bigger. We felt the room was... More 

Helpful?
Thank june j
Management response:

Thank you for rating. This is very useful to improve our service in the future. We can not understand that you didn't enjoy our red wine as it is a very good local wine from the Ahr Valley, but tastes are different. Maybe you can let us know which one of our six red wines is so awful, so we... More 

Cardiff, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed January 5, 2016

The Pinger Hotel is comfortable, with all necessary amenities, and a warm welcome from all the staff, who are very helpful. It is a family run establishment, rather than being a soulless luxury hotel, and what it does, it does very well indeed. My room was warm, clean and comfortable, and the bathroom perfectly functional. The food was well prepared,... More 

Helpful?
Thank Anthony R
Wales, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 4, 2016

Couldn't be a more convenient location right opposite the train station which gave access to many interesting places which could be visited along the Rhine from Cologne down to Rudesheim and further. Staff were very efficient and cleanliness was top quality. As a 3 star hotel it had everything you could want - good value for money. New Year Celebrations... More 

Helpful?
Thank PeakFrean
Pingers H, Inhaber at Hotel & Restaurant Pinger, responded to this review

Thank you very much for your comments. With kind regards , Leonard Pinger More 

Wellingborough, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 3, 2016

We stayed at this hotel with a rail discoveries Christmas tour.Although the hotel was clean and warm we found it rather basic.The service was good and the staff were efficient but the general feeling was not welcoming.The food was disappointing,hardly any vegetables,no toast available at breakfast just very crusty bread and rolls.

Helpful?
Thank Ronald S
Management response:

Thank you for rating. This is very useful to improve our service in the future. We do not understand your comment “hardly any vegetables”, on the buffet you find each night 4 different vegetables and a big salad bar. At breakfast we serve high quality germen bread and rolls. German bread and rolls are crusty, that is right and shows... More 

Saint-Raphael, France
1 review
4 of 5 stars Reviewed January 1, 2016

Having travelled from the UK without problems with a group, the Hoteliers & their staff welcomed all with efficiency, and were on hand always. overseeing very good service, dining on the same food & arranging various local sightseeing venues which were conducted by one of the owners himself. The self-service dinner and breakfast arrangements were ideal, also the staggered dining... More 

Helpful?
Thank 926mary
Pingers H, Inhaber at Hotel & Restaurant Pinger, responded to this review

Thank you very much for taking the time to make this report. The whole family and team are very pleases that you enjoyed your stay in the Hotel Pinger over New Year so much. I wish you all the best in 2016 and I am looking forward to welcome you here again in the near future. With kind regards -... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed December 29, 2015

I Spent Christmas there. The family (who own the hotel) and the staff were very friendly and provided good service and information where necessary. Breakfast, lunch an the evening meals offered a good choice. The rooms clean & comfortable, the main hotel areas also. The Wi Fi reception seemed to cause problems for some guests.

Helpful?
Thank Trevor S
Pingers H, Manager at Hotel & Restaurant Pinger, responded to this review

Thank you for your evaluation. Re wifi: thank you for pointing this out. According to our measurements all bedrooms and public areas have a minimum good signal. . Unfortunately in a large building with some concrete walls there can be small niches with poorer reception. Also some personal devices may have a better reception/technology than others. Knowing that the wifi... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 24, 2015

Walked out of the railway station straight into the hotel. Couldn't be more convenient for all the places of interest in the area. Very comfortable rooms, good food, good mealtimes. Lovely staff. Couldn't be more helpful and friendly. A perfect place to make your base.

Helpful?
1 Thank fiona r
Pingers H, Inhaber at Hotel & Restaurant Pinger, responded to this review

Thank you very much for the report. We wish you a merry Christmas and a happy New Year! Leonard Pinger More 

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