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Mercure Hotel Duesseldorf Kaarst

4.0 of 5 Koenigsberger Strasse 20, 41564 Kaarst, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Dusseldorf Kaarst)
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Mercure Hotel Duesseldorf Kaarst
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Mercure Hotel Duesseldorf Kaarst
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163 reviews from our community

Traveler rating
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    28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Coventry, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 22, 2014

Nice room and really spacious public spaces give the hotel a classy feel. The buffet meals are of a very good standard, and I heard no complaints from any other guests. I must point out the flaw in the design of the bar area, which is raised from the rest of the hotel. The wooden floor is the same colour... More 

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manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear guests. We would like to thank you for sharing your experiences regarding your recent stay with us. Your compliments are very appreciable for us and our Team would like to honor your recommendation. It was pleasure to recognize, that we met your expectations with almost 100%. Your little notes about will be directed to the departments who are in... More 

Wickford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

This hotel is perfectly situated just off of the E31 ideal for a stop near Colgne or Dusseldorf. It is well equipped and the standard of food in restaurant and the cleanliness cannot be faulted. it is on a retail/commercial business park so not too picturesque but its convenience to transport is excellent. Maybe not for a prolonged stay but... More 

Was this review helpful? Yes
manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear customer. Thank you for sharing your experiences during your last stay with us. What a nice feedback, thank you a lot! For our effort on behalf of your guests, this is the most appreciative compliment for our staff. We hope to welcome you back soon and our entire team wishes you a nice Christmas! Your Team Mercure Hotel Düsseldorf... More 

Luxembourg City, Luxembourg
Top Contributor
73 reviews 73 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 12, 2014

That hotel is very well situated at least for my business need. It is clean and bright. The employees are very helpful, friendly and all the tiem welcome you with a big smile. The breakfast is very good and you can eat anything you want. The restaurant is fien as well and it can be very quick if you choose... More 

Was this review helpful? Yes
manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear customer. Thank you for sharing your experiences during your last stay with us. It was a pleasure for our Team to recognize, that you were satisfied with our facilities and our services with almost 100%. We appreciate your nice review and would like to say thank you! The entire staff hopes, that you chose our hotel for your next... More 

Oosterhout, The Netherlands
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

Clean, spacious and inviting lobby, rooms are nice with excellent beds. Bathroom does not really match the cozy rooms (white tiles all around). Very good breakfast buffet and friendly staff. A good choice if you need a hotel in the Düsseldorf region.

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manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear Traveler. Thank you very much for your review and the time that you have invested. Great that you slept so well! Also your compliment about staff was very appreciative for the entire staff. Those words will motivate us for the future to going ahead with our engagement. The entire Team hopes to welcome you again, whenever your travel brings... More 

UK
Contributor
18 reviews 18 reviews
8 hotel reviews
4 of 5 stars Reviewed October 22, 2014

Finding this place was a little difficult, many taxi drivers weren't exactly sure how to get to it but the actual location was fine. It's obviously out of the city itself but there are a few restaurants nearby and the hotel had a decent restaurant. Rooms were clean and tidy with everything you would expect and decent space. The restaurant... More 

Was this review helpful? Yes
manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear guests. Thank you for your recent stay and your feedback. As we can see, you rate the most of your facilities, especially our rooms, very positive. Thank you for that, our staff appreciate this a lot. The hospitality and friendliness of our team is always on focus, so we are glad that we met your expectations. We wish you... More 

Nuenen
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 16, 2014

Got a 3-night social deal which made this a superb deal for a Dusseldorf shopping visit but doesn't cloud the fact that this is a decent hotel, despite being in a very functional, uninspiring location on paper: your neighbours are the VW dealership, Lidl, Aldi and a filling station but the hotel is surrounded by trees, it's own free car... More 

Was this review helpful? Yes
manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear customer. Thank you very much for your recent stay with us and that you rate your stay as recommendable. Especially your comment about the staff was a great pleasure for us. As we are always trying to keep you satisfied, that was a nice compliment for our whole team. In fact, that you had a nice stay with us,... More 

Top Contributor
119 reviews 119 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 20, 2014

The hotel is located at the end of a residential area and feels as if you are driving in the wrong direction. But it is just a few minutes drive from kaarst center and a 10km drive to Dusseldorf. The hotel is nothing luxurious, but it is clean and quiet. Our room was bright and spacious, the bed was very... More 

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manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear customer. Thank you very much for taking you time to review your recent stay with us. Regarding your feedback we’ve recognized, that we accomplish your expectations for a relaxing stay. Thank you very much for your advice regarding our staff. On behalf of the entire team we hope to welcome you back soon. With best regards Your Mercure Hotel... More 

The Netherlands
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 25, 2014

Park Inn is situated in an isolated and uninsipring neighborhood, but if you're visiting Dusseldorf and looking for rest and relaxation and don't mind driving 20 minutes from the center of the city, this is a good choice. The rooms are well appointed and clean, the restaurant is suprisingly good. The swimming pool is good but rather small. Impressive fitness... More 

Was this review helpful? Yes
manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear guest. We appreciate your review regarding your recent stay with us. Thank you very much for your compliments about our rooms and our facilities. We have forwarded your approval to every colleague. The entire staff would like to thank you for your stay and we hope to welcome you pretty soon. With best regards Your Team Park Inn by... More 

Witham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 19, 2014

This hotel charges for water in room they have a supply at reception. They had no water without gas when asked and wanted to charge me More for a smaller bottle from the bar. When asked to speak to the unnamed duty manager we were told we were speaking to him and that a chargeable bottle was available in the... More 

Was this review helpful? Yes 1
manuela_vandam, Stellv. Direktorin at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear customer. We would like to thank you for your review and the constructive conversation during check out. As we already discussed, your special experience with one of our employees at night was absolutely unacceptable. We agree with you, that this is not the way of hospitality, we must offer to our guests. Please be sure, we will care about... More 

Amsterdam
Top Contributor
58 reviews 58 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 19, 2014

Normally I stay in Dusseldorf, but probably due to a fair there were only hotel rooms available for abnormal high rates. I chose this Park Inn, about 11km from Media harbour. There is not so much around the hotel, 2km further a small city centre with some restaurants. I got an upgrade, a very clean and modern room with a... More 

Was this review helpful? Yes
manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear customer, we appreciate your review regarding your recent stay with us. Gladly we noticed, that you was satisfied in every way. The stuff would like to thank you for your overall compliment and we hope to welcome you again. Thank you for your stay with us and we wish you all the best. Sincerely Your Team Park Inn by... More 

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Additional Information about Mercure Hotel Duesseldorf Kaarst

Address: Koenigsberger Strasse 20, 41564 Kaarst, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Dusseldorf Kaarst)
Phone Number:
Location: Germany > North Rhine-Westphalia > Kaarst
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Duesseldorf Kaarst 4*
Number of rooms: 192
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Also Known As:
Park Inn Kaarst
Park Inn Dusseldorf

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