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All 5 Hurth hotels

Ramada Huerth-Koeln

4.0 of 5 Hotel   |   Kreuzstrasse 99 | Theresienhöhe, 50354 Hurth, North Rhine-Westphalia, Germany
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Ramada Huerth-Koeln
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Ranked #2 of 5 Hotels in Hurth
A recent review
3 of 5 stars reviewed 3 weeks ago
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90 reviews from our community

Traveler rating
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    22
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    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For what i paid for this hotel stay, i certainly could have chosen quite a few in that price range, and i wish i had looked more in hindsight. Ramada has a good reputation so just booked in with them. Dont get me wrong, it was good and done the job for us and our two kids, but this is... More

Was this review helpful? Yes 1
Guettler-Lieven, Leiter Gästebetreuung at Ramada Huerth-Koeln, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

Kufstein, Austria
1 review
3 of 5 stars Reviewed 4 weeks ago

Overall it's a nice hotel, Tue location is not bad if you stay in hurth. The room is nicely furnished and clean, the bed is comfortable, there were enough towels, we found information about the area, events,and the hotel. Parking facility good. But, The service was not good, at arrival we didn't receive any information about the hotel, services, etc.... More

Was this review helpful? Yes
Guettler-Lieven, Leiter Gästebetreuung at Ramada Huerth-Koeln, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. For the negligent service at the front desk... More

Haifa, Israel
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 29, 2014

Nice hotel good location very clouse to the shopping mall good brakefast' mustly friendly staf “Comfortable hotel for a weekend city break”comfortable beds , tea making facilities would have been nice.

Was this review helpful? Yes
Guettler-Lieven, Leiter Gästebetreuung at Ramada Huerth-Koeln, responded to this review

Dear Guest, Thank you for your stay at our Ramada Hotel Hotel Hürth-Köln and your positiv feedback here at TripAdvisor. Since it is for our entire team is of paramount importance that you feel comfortable and welcome it all the more pleased to read that we prepare you a pleasant stay. We're glad you enjoyed your stay, and look forward... More

Newton Abbot, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 4, 2014

The positive: Beautifully clean hotel, definitely the cleanest we've ever seen. Negative: Unhelpful & unfriendly staff, obsession with energy saving taken to unreasonable levels. No Christmas spirit, no Gala night as promised, no portage before 6am despite it having been arranged in advance, no breakfast before 6am despite having requested it in advance. Inadequate lighting on the stairs and in... More

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Guettler-Lieven, General Manager at Ramada Huerth-Koeln, responded to this review

Dear Judy, Thank you very much for your comment. I’m glad to see that you found our hotel beautiful and clean. I am very sorry that you are disappointed about your stay at our hotel. As every year, we sent the menus in advance to the organizing travel agency and confirmed the light supper in the foyer. In the dining... More

Travelers are raving about these Hurth hotels

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 15, 2013

Overall good location to get to cologne, 10 min by car. Friendly staff, good breakfast, clean. Beds are not up to standard. Very poor quality mattresses. Shame, because rest was really good. To Gm: the bar lady on 15 December 2013, late pm, black long hair, is a credit to your hotel. Superb customer service that is rarely seen nowadays.... More

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Guettler-Lieven, Leiter Gästebetreuung at Ramada Huerth-Koeln, responded to this review

Dear Guest, Thanks for the great review that you have also just our rich breakfast buffet highlighted again. Here, we place a high value on it and look forward accordingly if it is well received by our guests. We are happy to accept the exact description of the problem, steps can be taken to improve. We will be happy to... More

Seaham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2013

Helpful and friendly staff, they waited nearly two hours for our late arrival and had a buffet waiting.Both breakfast and Dinner were good choices, and hot and cold foods available. Clean room and warm, comfortable beds , tea making facilities would have been nice.

Was this review helpful? Yes
Guettler-Lieven, Leiter Gästebetreuung at Ramada Huerth-Koeln, responded to this review

Dear Guest, Thank you for choosing the RAMADA Hotel Hürth for your stay and have made ​​following an assessment. We are very pleased that you have our meals like our selection and quality.After a long journey, one feels certainly appetizing. All employees have received your praise with great joy. Thank you for this great motivation. We appreciate it very much... More

Leicester
Contributor
17 reviews 17 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 23, 2013

We stayed at this hotel as an overnight coaching stop returning to England from Austria. This is a very smart hotel, clearly aimed at the business user. It's location is outside of Cologne in the suburb of Huerth, and does not have easy access to Cologne without transport. The room was well fitted, comfortable and clean. The hotel was well... More

Was this review helpful? Yes 1
Guettler-Lieven, Leiter Gästebetreuung at Ramada Huerth-Koeln, responded to this review

Dear Guest, First of all I would like very much to say thank You for your review of our hotel .We regret that we could not meet 100% of your expectations and you are dissatisfied with our dinner .Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your... More

Mauritius
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 10, 2013

I stayed there from last week and this week as we needed to be near Anuga show . The staff is very nice and very helpful . The rooms and bathroom are very clean and the bed is small . The location is not good though it is 25 km from Cologne . There is a 10 mins drive to... More

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Guettler-Lieven, General Manager at Ramada Huerth-Koeln, responded to this review

Dear NancyN980, Thank you very much for your comment. I’m very glad to see that you found our staff pleasant and helpful. To offer an easy transfer we made the arrangement with the taxi company. I am so sorry that you had some troubles with the taxis. We would appreciate to see you again! With kind regards Ulrike Güttler-Lieven General... More

Sheffield
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 7, 2013

My wife and I stayed at this hotel overnight whilst on a coach holiday. The staff were very helpful and the room was very comfortable and had a bath. The breakfast was lovely with plenty to choose from. Considering we did not arrive at the hotel until 11.45 in the evening, the reception staff were fantastic and soon had us... More

Was this review helpful? Yes
Guettler-Lieven, Leiter Gästebetreuung at Ramada Huerth-Koeln, responded to this review

Dear Guest, Thank you for taking the time to vote for your stay. The whole team would like to thank you that you have chosen our hotel for your time in Hürth. We look forward to your positive impressions. We would be delighted to welcome you again as our guest during your next stay in Cologne-Hürth. Kind regards Your team... More

Karlsruhe
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 17, 2013 via mobile

I was there for a biz-Trip. One Night. Bathroom could have been cleaner. Nice rooms. Breakfast is international and very Good. Staff nice and helpful. Stayover for huge groups in buses. Therefore reception could be crowded in the mornings for Check Out.

Was this review helpful? Yes
Guettler-Lieven, Leiter Gästebetreuung at Ramada Huerth-Koeln, responded to this review

Dear Guest, we thank you that you were our guest and we are delighted that you found everything you wanted. For your recommendation, we are very grateful and wish you all the best. Mit freundlichen Grüßen Ihr Team vom RAMADA Hotel Hürth-Köln Fabienne Lennert - Online Reputation Manager More

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Additional Information about Ramada Huerth-Koeln

Address: Kreuzstrasse 99 | Theresienhöhe, 50354 Hurth, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Hurth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Huerth-Koeln 4*
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Also Known As:
Ramada Huerth-Koeln Hotel
Ramada Koln Hurth
Ramada Cologne
Ramada Hotel Cologne
Cologne Ramada

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