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Holiday Inn Express Frankfurt-Airport

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Langener Strasse 200, 64546 Morfelden-Walldorf, Hesse, Germany
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Holiday Inn Express Frankfurt-Airport
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Holiday Inn Express Frankfurt-Airport
Holiday Inn Express Frankfurt-Airport
Holiday Inn Express Frankfurt-Airport
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491 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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  • German first
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    (491)
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Tokyo, Japan
Top Contributor
70 reviews 70 reviews
63 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

As with most Frankfurt Airport hotels, it is not very close to the airport. Therefore, the 10 EUR for parking seems quite greedy. The badly worn carpet in the hallways really stands out. The room carpeting is not as bad, but is also dated like the rest of the room. There was no luggage stand to put my suitcase on,... More 

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you very much for your feedback. Our guest rooms will get a renovation starting in July 2015. We had a technical problem with our elevator this week but right know both are working and the problems is solved. We look forward to welcoming you again Kind regards, Christian Heimann Hotel Manager More 

Australia
Top Contributor
96 reviews 96 reviews
49 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night with my daughter and friend after a flight from Singapore. We had a room with a double bed and pull out sofa bed which cost about $70 euro with breakfast so very reasonable. They have an airport shuttle bus but unfortunately was full when we got to its doors which meant we would have to... More 

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Coza, Thank you very much for taking time to write as a review. We are proud that your stay was as expected. We will be very happy to have the chance again to welcome you again in out Hotel. Kind regards. Amine Kasdaoui Operations Manager More 

Lower Chittering, Western Australia, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Recently stayed for one night in this hotel. Would have happily stayed a few extra nights. The hotel is clean and the room we had appeared new, clean, comfortable. There is a forrest across the road for nice walks. There is also a nice German restaurant and piza place across the road. Breakfast at the hotel is just perfect. Buffet... More 

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Herman, Thank you very much for your nice feedback. We are very proud to hear such a nice feedback. We look forward to welcoming you again. Kind regards, Christian Heimann Hotel Manager More 

Nashville, Tennessee
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

It is not as close as I thought it would be.The last shuttle from airport was at 10:45 pm and we missed it by 5 minutes..Took a taxi and it costed us 25 euros.. There was glass shattered in front of the hotel..The rooms and the lobby were really very smelly..There was no soap in the bathroom.But there was air... More 

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you very much for your feedback. First of all I would like to say sorry for all inconvenience you had during your stay with us. During your stay we had a big fair in frankfurt and therefore our price was higher as a normal day. We look forward to welcoming you again. Kind regards, Christian Heimann Hotel... More 

Adrian, Michigan
Top Contributor
1,568 reviews 1,568 reviews
203 hotel reviews
706 helpful votes 706 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a very good value. The facility is nice, the rooms are quite good and the service is likewise a positive aspect of the experience here. The morning breakfast is adequate and the location is also decent. I chose to stay at this hotel the night before I flew out of Frankfurt. The main thing that attracted me... More 

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Debbie, Thank you very much for your feedback. I am proud to hear that you had a good stay with us. Our effort every day is to make the stay for our guests comfortable. The landscape around our building will be done in the middle of july. We look forward to welcoming you again. Kind regards, Christian Heimann Hotel... More 

Warwick
Top Contributor
105 reviews 105 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently stayed here while in Frankfurt on business. I checked in after 9:00 on a Sunday night. There was only one guy working the front desk and bar. He was very busy, but extremely friendly and helpful. I was surprised to find that I was put in a smoking room since my IHG profile shows non-smoking. The smoking floor... More 

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, I would like to take this opportunity to apologize for your unpleasant stay at our hotel. We appreciate your comments and concerns on how to better improve our service. Comments and concerns allow us to take the appropriate measures to train our employees . We strive for excellent customer service and hope that you will return in the... More 

2 reviews
2 of 5 stars Reviewed 3 weeks ago

Bed: all hotel rooms are the same when you turn out the lights, so this is really a review of the bed, and it gets 2 of 5 stars. Very uncomfortable. Wifi: the wifi is h o r r e n d o u s l y s l o w.... I know that is a relative term, but look... More 

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you for your comments which were very helpful for us in order to improve our services. I would like to take this opportunity to apologize for your unpleasant stay at our hotel. I am sorry that your experience did not fully meet your expectations. Please accept my apologies for any inconvenience this might have caused. Our relationship... More 

Luxembourg City, Luxembourg
1 review
2 of 5 stars Reviewed 4 weeks ago

We didn't have any expectation since this stay was just for a night on our way to catch a early flight. However last thing I wanted is a disgusting smoky room when arriving late at night. I have asthma and being in a smokey room was really painful. The reception was not friendly and claim that all rooms are fully... More 

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you very much for your feedback. I am sorry for all inconvenience you had during your last stay with us. In July we will get a renovation of all guest rooms and up to that date we do not have any smoking rooms left. So we will get a non smoking hotel. We look forward to welcoming... More 

Bengaluru (Bangalore), India
Top Contributor
63 reviews 63 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 18, 2015

While the hotel may well be a useful and convenient stop for people needing a night's sleep near the Frankfurt airport, it was a bad experience for us. We stayed a night as a part of a tour group so did not really have any choice in the matter. Our requirement was a triple, so they plugged in an extra... More 

Was this review helpful? Yes 1
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you very much for your feedback. I am sorry for all inconvenience you had during your stay with us. We are a Holiday Inn Express and therefore this are our bed standards all over the world. The next time when you stay in a Holiday Inn Express I would recommend you a twin bed room. Sorry again... More 

Top Contributor
60 reviews 60 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 17, 2015

Easy location to find. Food is close to hotel. You have to pay for parking. Room clean and comfortable. Bed was a little small for two. Breakfast was ok only hot/cooked food was hard boiled eggs. Big plus was the ice machine in the lobby! Good selection of TVchannels

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you very much for your nice feedback. We are alwayse happy when guests are satisfied with there stay. As a Holiday Inn Express we have a breakfast standard and therefore we only have boiled eggs as hot dishes. We look forward to welcome you again. Kind regards, Christian Heimann Hotel Manager More 

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