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Mercure Hotel Bad Homburg Friedrichsdorf

Im Dammwald 1, 61381 Friedrichsdorf, Hesse, Germany
Hotel amenities
1 room 1 adult
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Mercure Hotel Bad Homburg Friedrichsdorf
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283 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel for a business trip in January. The hotel appeared to be average at first sight, unfortunately there were several issues that didn't make the stay all too pleasant. The interior of the rooms is fine, but super dated. Most stuff seems to be out of the 70s or 80s. The mattresses seemed to be just... More 

Helpful?
Thank Bayswater88
Sandra S, Stellv. Direktorin at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Dubai, United Arab Emirates
Level Contributor
67 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

10 minutes from train station , relatively small room , The bed was very small Lovely staff, good location close to a very big supermarket. basic but good breakfast. Free wifi. Nice nature walking .. even though it was snowing .

Helpful?
Thank taldebsi
Sandra S, Stellv. Direktorin at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Walton-on-Thames
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Modern building in a modern shopping complex. there is a lift to the hotel. The receptionists were friendly and helpful, the room and the bed were comfortable. AI appreciated the provision of a refrigerator. The Hotel is quiet and the breakfast plentiful. The room and breakfast cost very reasonable. However, being in possession of a car is a must.

Helpful?
Thank redfunkie
Sandra S, Stellv. Direktorin at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Saint Cloud, Florida
Level Contributor
322 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed here many times over the last 20 years. Service is always adequate, the breakfast buffet is very good, but the rooms are now getting old and tired. Definitely in need of a re-model. If you are need to stay during high occupancy, rates of more than 100 Euro per night are not merited for the quality of accommodation... More 

Helpful?
Thank BritBoyInFL
Sandra S, Stellv. Direktorin at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 14, 2015 via mobile

Hotel is situated in a quite neighborhood. It has a sauna at the basement. Furnishings are basic with carpeted floor and wall paper. Shampoo and shower gel are provided. No gym for the active individuals. Consolation is that it is located next to a huge super market and bakery. A gas station is also nearby. One can get their needs... More 

Helpful?
Thank Murphy Joel L
Sandra S, Stellv. Direktorin at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Wembley, United Kingdom
1 review
4 of 5 stars Reviewed November 19, 2015

I was with my husband a couple of weeks ago in this hotel. The Building is very old and I think is calling for a renovation/ reconstraction Inside the hotel it is the opposite, inside it is new and very modern. But my main reason for writing this, because of the good hotel staff. We were in the restaurant having... More 

Helpful?
Thank Cathrine L
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Cathrine, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Level Contributor
5 reviews
1 of 5 stars Reviewed October 12, 2015

Upon arriving at the hotel I entered my room to find a bottle of water with a paper collar on it extolling the refreshing qualities of the content. It wasn't untl looking at the rear of the collar that one could see the water was not complimentary. On the back, in pen was written the price. I do not mind... More 

Helpful?
Thank 2tbirds
TheMGMT, General Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Since Tripadvisor states that this review’s title is appropriate, they will certainly publish this statement: Tripadvisor is a shabby show run by con men. Dear Guest, we’re sorry to hear that you experienced problems while using our complimentary internet access. However, we’re glad you noticed that our minibar offer isn’t complimentary when booking a standard room. Moreover, we cannot confirm... More 

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Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 24, 2015

I walked into this room and couldn't believe how big is was. Very spacious. The bed was okay and the duvet was narrow. There were many outlets to charge all my gadgets. There is a pot in the room to heat water and coffees and teas to choose from. Breakfast was good. Staff was professional. There is shopping and places... More 

Helpful?
Thank Caroline M
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Caroline, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Sint-martens-latem, Belgium
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 22, 2015

stuffy room, average quality of bed and bed linen, tiny pillow, drain smell in the bathroom, outdated furniture, good breakfast, I enjoyed dinner in the bar. As a holder of a gold accor membership card, I got a voucher without any restrictions for a free drink. however at the bar I was told that the choice of free drinks was... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank vanhoecke
Sandra S, Stellv. Direktorin at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

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