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Mercure Hotel Bad Homburg Friedrichsdorf

Im Dammwald 1, 61381 Friedrichsdorf, Hesse, Germany
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Mercure Hotel Bad Homburg Friedrichsdorf
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237 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • English first
  • French first
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Chennai (Madras), India
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
167 helpful votes 167 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I don't knew where to start . I am a Accor group loyalty member which means I ve stayed most of their hotels across the world travelling for business . I ve stayed in Mercure which is one of their budgetary hotels . But this Mercure is probably the worst of all . I am not talking about room space... More 

Was this review helpful? Yes
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Washington DC, District of Columbia
Top Contributor
77 reviews 77 reviews
38 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here as part of a Cosmos group tour. The hotel is located in a small town/suburb 20 km (12 mi) north of Frankfurt. It is next to a big supermarket, so you can stock up on supplies here. There's a fridge in the room, which is nice. There's also a nice pool and sauna in the basement. Wifi... More 

Was this review helpful? Yes
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Mumbai
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is indeed a great business hotel with excellent service and most importantly English speaking staff. The breakfast was indeed appreciable and worth to be mentioned..they also have a tie-up with a local cab service, that makes it convenient to travel locally.

Was this review helpful? Yes
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Christchurch, New Zealand
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel room on the first night was below average for a Mercure chain hotel but on our return trip 2 weeks later, might have been upgraded as it was definitely much better, more spacious and felt much happier. Free WiFi available with good signal. There was no convenient transport right at the door to the city although there is a... More 

Was this review helpful? Yes 1
Sandra S, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 6, 2015

This hotel was a great little base for a business trip to Frankfurt Messe, especially if you don't want the hustle & bustle of the city centre. A leisurely 5 - 10 minute walk from the hotel to the train station & you could get directly to the halls in 25 minutes, or indeed the centre of Frankfurt. The hotel... More 

Was this review helpful? Yes 1
Dorte D, Manager at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Singapore
Top Contributor
79 reviews 79 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 21, 2015

Booked the rooms directly with the hotel as we required early checkin. Hotel is approx. 10mins walk from train station and a Rewe store next door. Rooms and toilets are small but enough for me. WIFI is free , just get the password from reception. One password for one equipment at any one time, so count your equipment. Breakfast is... More 

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Travelers are raving about these Friedrichsdorf hotels

Clovis, California
Top Contributor
132 reviews 132 reviews
59 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 28, 2015

Room was clean and efficient. Breakfast was ample and fresh. Hotel staff was helpful and friendly. There is a Rewe super market next door which can be helpful if anything was forgotten at home.I stayed 3 nights on 2 different occasions and was very happy with the stays.

Was this review helpful? Yes
Dorte D, Stellv. Direktorin at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear Tracy, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Zermatt, Switzerland
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 16, 2015

I recently stayed there during the Frankfurt fair and had a pleasant experience. The staff greeted me very warmly and the check in went very quick. My room was on the 5th floor and was compared to other hotel room in that area very small. There was a separate bath room with a small shower and a sink. The room... More 

Was this review helpful? Yes 1
Dorte D, Stellv. Direktorin at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Washington, Illinois
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 3, 2015

Part of a tour package. This hotel was just OK. Staff was not that helpful, not rude but didn't go out of there way for anything. The room especially the bathroom was very dated and the tile grout was stained. Ate there for Dinner and Breakfast was middle of the road for both. Meals were included so cant really complain

Was this review helpful? Yes 1
Dorte D, Stellv. Direktorin at Mercure Hotel Bad Homburg Friedrichsdorf, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

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