location was terrible nothing at all no shops no taxis we came off at a station called burkstine we asked the station master if we could have a taxi there was no taxi or buses he said we had to walk so that what we did we walked along the motorway with our suitcases for about 45 min till we... more

I asked for a non-smoking room, they were fully booked and put me in a smoking room, without telling me. I woke up one morning to that oh-so-gracious smell and went to the reception, which *then* told me that and found me a non-smoking room. I switched rooms and got down again to complain, for the lack of respect. After... more

There is nothing worng with this hotel - it has a small amount of wear and tear but I note they are redecorating it presently. It is certainly good value for your money and the food is decent. The problem is, that without a car and with the expectation of visiting Berlin, you are wasting your time staying here. The... more

If you are expecting a 4 star hotel in Berlin you will be disappointed! Firstly the hotel is not in Berlin but way out on the outskirts to the East. To get into town is not a mammoth task but you have to take a taxi (bit too far to walk) to the station and then a train into town.... more

Be aware that if you stay in this hotel as I and some friends have done recently, it is not in Berlin. The hotel is 16km from the centre of Berlin and will take you about 30mins! The hotel is ok but not the 4 star as advertised on the internet in my view. The ammenities seemed to be shut... more

Trotz gebuchtem Komfortzimmer (gräumiger und zur Hofseite hin) haben wir ein Zimmer zur Straße hin bekommen. Da es sehr warm... more

Mit dem Auto ist das Erreichen des Hotels kein Problem. Service sehr nett, aber warum Kopie des Ausweises nötig ist... more

Nettes Personal, welches sich um die Gäste kümmert und ausführliche Informationen bereit stellt z.b. für Berlin. Das gesamte Hotel hat... more

Ein wirklich hübsches, sauberes und freundliches Hotel. Persönlich habe ich den Verdacht, dass wir trotz Superior-Buchung eines der weniger guten... more