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BEST WESTERN PLUS Palatin Kongresshotel

Certificate of Excellence
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Ringstrasse 17-19, 69168 Wiesloch, Baden-Wurttemberg, Germany
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1 room 1 guest
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BEST WESTERN PLUS Palatin Kongresshotel
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89 Reviews from our TripAdvisor Community

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Traveler rating
    29
    48
    9
    1
    2
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6
32
7
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (22)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (21)
All months
Hanau, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2015

We had a reunion with old army buddies that are still in Germany. This was the halfway point for everyone. The hotel was very nice and comfortable. The beds were very fluffy and you could sink into them. I also like the extra pillows. I enjoy best western hotels be it in Germany or the United States because of the... More 

Review collected in partnership with Best Western

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Katja M, Sales & Marketing at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review
Google Translation

Liebe Heidi J., wir danken Ihnen sehr, dass Sie sich Zeit genommen haben unser Haus zu bewerten. Gerne leite ich... More 

Northern Virginia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 11, 2015

My expectations for this hotel were low...the Best Western brand in the US does not typically signal quality, but I was pleasantly surprised by all aspects of the property. Nicely appointed guest rooms, outstanding breakfast, well-stocked lobby bar...overall nothing to complain about if you are in the area for a business meeting. Within a few blocks there are several good... More 

Was this review helpful? Yes
Katja M, Sales & Marketing at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Reading, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 29, 2015

Nice location close to down town, 5 minutes away from train station by taxi, spacious room, nice treat in the beds everyday, lovely dining food, REALLY colourful breakfast :) . very friendly staff as well. very fast wifi

Was this review helpful? Yes
Katja M, Sales & Marketing at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Houston, Texas
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 23, 2014 via mobile

Stayed just one night on business. I was really pleased with the standard of the hotel and room. Here is list of all the little 'extras'....free bottled water in the room, small snack, proper hairdryer, present for 'women', free WLAN. Great breakfast with some different things to usual, a hotel newspaper on the breakfast table which included the weather and... More 

Was this review helpful? Yes 1
Katja M, Assistentin der Geschäftsleitung at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Zug, Switzerland
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 11, 2014 via mobile

I was here for several days with a large group of coworkers. The room was acceptable but not great. The meals were quite good for a buffet. In addition, we had a fun event here where we all had to help in the kitchen while others made drinks and desserts. The staff was very accommodating and friendly and the food... More 

Was this review helpful? Yes
Katja M, Guest Relations Manager at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel teilgenommen haben. Wir... More 

Budapest, Hungary
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 8, 2014

Spent three nights in hotel and everything went well: staff are hospitable, good service I experienced. The sauna is excellent on the top floor great view to the city. The opening hours (16.30-22) terrible in the other hands as I wanted to use sauna later or early in the morning. Breakfast was also better than in other similar hotels. Hand... More 

Was this review helpful? Yes
Katja M, Sales & Marketing at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Bucharest, Bucuresti, Romania
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed January 7, 2014

We were a group of 8 people and we stayed from 29 december 2013 to 01.01.2014. It was a good deal! The rooms are big and clean, the housekeeping ladies were very nice and helpfull. Nice bathrooms, also. We had a diner in the hotel restaurant, and the food was very tasty! Yet, in another night the hotel give us... More 

Was this review helpful? Yes 1
Katja M, Sales & Marketing at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Dear Camelia-Cristina, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Karlsruhe, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 29, 2013

We were in this hotel from 27th to 29th July for resting. This trip was great experience for our family except hotel manager. actually, I could not remember his name but terrible service was given. in the list of stuff, there was a samll bath that my baby want to use. so first day night, we asked for the small... More 

Was this review helpful? Yes
Katja M, Service at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Milan, Italy
Level Contributor
1 review
1 of 5 stars Reviewed July 23, 2013

I stayed at this hotel for business reasons,. I checked in and the Room was not clean, mosquitos and other insects around, no air conditioning! I asked if it was possible to change room they say simply no with no further assistance. It was too late in the evening to change and find another hotel so I had to stay... More 

Was this review helpful? Yes
Katja M, Verkaufsleiter at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Hello Geppo 9966, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Adrian, Michigan
Level Contributor
1,651 reviews
209 hotel reviews
common_n_hotel_reviews_1bd8 630 helpful votes
5 of 5 stars Reviewed May 24, 2013

The hotels in Heidelberg were too expensive at the time we were looking so we expanded our search a bit. Wiesloch is only about 20 - 30 minutes from Heidelberg by train or car so it seemed like a good location for us. As it turned out, we found a gem of a hotel. The facility was easy to find... More 

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