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All 4 Groot-Bijgaarden hotels

BEST WESTERN Hotel Brussels

3.0 of 5 Hotel   |   E40 Brussels-Ostend, Groot-Bijgaarden 1702, Belgium
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19 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Turkish first
  • Any
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  • Mar-May only
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11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 28, 2014

I feel the website was misleading 're this hotel, to me it appeared just off motorway, it is actually on motorway services. Being on a motorbike I am picky 're parking due to security and the car park is basically the services car park. I would have cancelled and carried on were it not for the 365 cancellation notice required.... More 

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Bea G, Guest Relations Manager at BEST WESTERN Hotel Brussels, responded to this review

Thanks for the comments. Our hotel is indeed situated on a parking place near the E40 highway. There is a large non-secured parking in front of the hotel. We can tell that our rooms are good isolated and that there is no noise problem in the rooms. More 

Cardiff, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 20, 2014

Awful hotel, would not recommend staying here. It is in the services but not one member of staff could tell us this when contacted for a location and so difficult to find. Staff were rude, room felt dirty and well below a decent standard, nothing in the room seemed to work quite right. Miserable, basic and unwelcoming. Surprised that this... More 

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Bea G, Guest Relations Manager at BEST WESTERN Hotel Brussels, responded to this review

Thank you for putting your comment on tripadvisor. Our hotel is situated on a parking place near a petrol station and close to the highway. We don't have a street name but with the coordinates and directions on our website it should be easy to find. More 

Zermatt, Switzerland
Top Contributor
73 reviews 73 reviews
51 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed July 3, 2013

Miserable people, dirty carpet, smelly, old and disgusting. Not a favorable thing to say about this Truck Stop hotel other than I have checked out and will never go back. They didn't even know what an "iron" is...AVOID at all COSTS!

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Senior Contributor
44 reviews 44 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 5, 2013

Very basic accommodation at a soulless service area. The room was cold, drab and small. The shower refused to work and the overall impression was of a cheap but far from cheerful hotel that needs updating. The staff however were very helpful and friendly and the breakfast was very good.

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 13, 2012

We were passing brussels and had to stay but could only sleep one night and was enough.the breakfast was ok but the cleaning was terrible.we were not the only one who was complaining but what I understood is the people who are driving long especially the truckers are satisfied because cheap for them and one night is not do important.

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Saint Julian's, Malta
Top Contributor
52 reviews 52 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 10, 2012

Last week we stopped at this hotel just off E40, perfect location if you are on the highway and decide you need to stop and rest. Once you enter the fuel station, you will also find this hotel. Good value for money, the room was clean, breakfast was good too...there is also public parking which is quite safe... would stop... More 

Was this review helpful? Yes 2
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 31, 2012 via mobile

Had to find some place late on a Sundsy night on way I to Brussels where I could park a large vehicle. If you need anything else, look elsewhere. Rooms are functional at best. Windows can be opened for fresh air but the motorway noise will prevent you doing this. Any food is only available from the adjacent motorway services... More 

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Hellevoetsluis, The Netherlands
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 26, 2012

The first time we came here there was something wrong with the reservation. And the lady accused us of booking it wrongly at another Best Western hotel. Eventhough I had proof from my email verrification. Then she complained about that she had to call the other hotel to cancel it there. Like it is our fault that they didn't organize... More 

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15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 25, 2012

I booked this hotel because I was meeting a business associate close by. It is rather basic but he recommeded it and it cheap to book-I paid Euro55 which included breakfast. This consisted of both hot and cold food. And although there not much choice was offered, the quality was OK. The room was quite small but had good air... More 

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Top Contributor
52 reviews 52 reviews
29 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed May 21, 2012

We've always had good experiences with Best Western Hotels, so this was the reason we chose thits hotel for a stopover! And again, we were not dissapointed! It is located very near to a gasstation/truckstop, but don't let that scare you off! the rooms are sound-proof, and the traffic will not bother you! The rooms are very clean, and all... More 

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Additional Information about BEST WESTERN Hotel Brussels

Address: E40 Brussels-Ostend, Groot-Bijgaarden 1702, Belgium
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Groot-Bijgaarden
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Brussels 3*
Number of rooms: 39
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