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BEST WESTERN Hotel Brussels

E40 Brussels-Ostend, Groot-Bijgaarden 1702, Belgium
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BEST WESTERN Hotel Brussels
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27 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Turkish first
  • Any
English first
  • All months
    (27)
  • Mar-May only
    (11)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (3)
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Swansea, United Kingdom
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 23, 2015

décor dreary but it was clean and almost comfortable. staff were really helpful and spoke good English. restaurant is expensive but Quick ( similar to McD) is reasonable. breakfast was ok, typical of Europe. this hotel is easy to find with food and fuel being a bonus. parking was not a problem. it.s ok @ 75 euros / night we... More 

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Omaha, Nebraska
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 2, 2015

If you are looking to stay just outside the city, this is a convenient place to stop. There's a restaurant next door - which doubles as the hotel breakfast place in the morning. The continental breakfast exceeded my expectations by featuring scrambled eggs and bacon and plenty of pastry choices. Rooms are clean and pretty quiet. Front desk staff was... More 

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Ontario, CA, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 13, 2015

For economy and proximity of access to the center of Brussels this is good place to stay with a trusted name around the world. The staff is helpful and accommodating. A place to select if I didn't know anything in the Brussels area.

Review collected in partnership with Best Western

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Cardiff, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 6, 2015

I agree with several of the reviews below. We actually asked a member of staff for the coordinates for the hotel, and these took us to the middle of a housing estate. We double checked them when we finally arrived at the hotel, and we had been given the correct coordinates as on the website but clearly these did not... More 

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Travelers are raving about these Groot-Bijgaarden hotels

Midlands
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed November 28, 2014

I feel the website was misleading 're this hotel, to me it appeared just off motorway, it is actually on motorway services. Being on a motorbike I am picky 're parking due to security and the car park is basically the services car park. I would have cancelled and carried on were it not for the 365 cancellation notice required.... More 

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Bea G, Guest Relations Manager at BEST WESTERN Hotel Brussels, responded to this review

Thanks for the comments. Our hotel is indeed situated on a parking place near the E40 highway. There is a large non-secured parking in front of the hotel. We can tell that our rooms are good isolated and that there is no noise problem in the rooms. More 

Cardiff, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 20, 2014

Awful hotel, would not recommend staying here. It is in the services but not one member of staff could tell us this when contacted for a location and so difficult to find. Staff were rude, room felt dirty and well below a decent standard, nothing in the room seemed to work quite right. Miserable, basic and unwelcoming. Surprised that this... More 

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Bea G, Guest Relations Manager at BEST WESTERN Hotel Brussels, responded to this review

Thank you for putting your comment on tripadvisor. Our hotel is situated on a parking place near a petrol station and close to the highway. We don't have a street name but with the coordinates and directions on our website it should be easy to find. More 

Europe
Level Contributor
81 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
2 of 5 stars Reviewed July 3, 2013

Miserable people, dirty carpet, smelly, old and disgusting. Not a favorable thing to say about this Truck Stop hotel other than I have checked out and will never go back. They didn't even know what an "iron" is...AVOID at all COSTS!

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Droitwich
Level Contributor
44 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed March 5, 2013

Very basic accommodation at a soulless service area. The room was cold, drab and small. The shower refused to work and the overall impression was of a cheap but far from cheerful hotel that needs updating. The staff however were very helpful and friendly and the breakfast was very good.

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Leeds
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 13, 2012

We were passing brussels and had to stay but could only sleep one night and was enough.the breakfast was ok but the cleaning was terrible.we were not the only one who was complaining but what I understood is the people who are driving long especially the truckers are satisfied because cheap for them and one night is not do important.

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Saint Julian's, Malta
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 10, 2012

Last week we stopped at this hotel just off E40, perfect location if you are on the highway and decide you need to stop and rest. Once you enter the fuel station, you will also find this hotel. Good value for money, the room was clean, breakfast was good too...there is also public parking which is quite safe... would stop... More 

Was this review helpful? Yes 2
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