Your previous reviewers must have been in a different hotel. Just returned from our second trip to this hotel which has the same staff as last year and both they and the owners are both pleasant and helpful creating a family atmosphere. The food is fine and the rooms lovely and clean. Well appointed and handy for an evening stroll... more

Lovely location and modern, well presented rooms. There the compliments stop. We could put up with the shabby restaurant but not the level of hygiene, or rather lack of it. Evening meals were the biggest disappointment. Flies made themselves at home and you could be mistaken for thinking they were on the menu. The chef must have been cooking from... more

No complaint with room. Restaurant badly in need of decoration and raised to acceptable hygiene standards. If seated along windows, had to crawl along bench to get into seat. Food disgusting.Constant fight with flies. Saw vegetables, salad and fish with flies cooked inside. Owners dog wandering freely between kitchen and dining area, sniffing uncovered food. One particular member of restaurant... more

I found the food disgusting it was left out for the flies to inspect it before we got it, the staff were more interested in locals than their hotel guests. No residents lounge. Bar closed at 9pm. So early to bed. Room was clean but cold. Overall no recommendation from me, although visited Austria many times before and very happy... more

We were booked on an all inclusive coach trip with Ledger to tour the Tirol. After being sent the details of the hotel we read the reviews on this site, and were quite concerned that our holiday would be ruined. BUT upon arrival we were delighted to find that the hotel staff were so friendly and helpful, the accommodation was... more

The mixed reviews by other people left us slighty undecided about booking this hotel. In the end, we decided to go for it. The hotel on arrival was lovely and the staff very welcoming. Being the only English in the hotel we felt a little isolated but again, the staff were all great and very accommodating. The room was lovely,... more

this was our first trip to austria , the scenery was stunning , we went with leger,s , they were first class , but the hotel left a lot to be desired , our bedroom was very cold , the radiator didnt work , we kept asking everyday if we could have it seen to , they only gave it... more

I only returned from my holiday yesterday and thought I would add my opinion after reading the negative comments. This hotel was not only delightful to look at but the rooms, the food and the hospitality were excellent. The breakfast had so many choices (help yourself buffet) that it filled us up till the evening meal. The evening meal was... more

I was very apprehensive after reading the reviews about the Hotel, we have just returned, I have been to Austria 5 times and found this one great. Staff were very friendly and more than helpful, the hotel accomadation excellent and very clean. Meals really good, don't know about vegetarians but think the complaints I read sound like the people would... more