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Grand Park Hotel

Certificate of Excellence
Kurgartenstrasse 26, Bad Hofgastein 5630, Austria
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    93 Reviews from our TripAdvisor Community

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    Traveler rating
      65
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      4
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    15
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (11)
    Date | Rating
    • English first
    • French first
    • German first
    • Italian first
    • Russian first
    • Swedish first
    • Any
    English first
    • All months
      (93)
    • Mar-May only
      (19)
    • Jun-Aug only
      (33)
    • Sep-Nov only
      (16)
    • Dec-Feb only
      (25)
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    Kaunas County, Lithuania
    Level Contributor
    4 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 4 days ago NEW

    I've stayed in this hotel 2 times. And both holidays (winter) were great. It's one of the best hotel I've ever been in and I have been in a lot of 5 star hotels. It's not like royal luxury theme but a proper european 5 star service. Exquisite food and fabulous spa. Clean rooms and great beds. Polite and welcoming... More 

    Was this review helpful? Yes
    1 review
    common_n_hotel_reviews_1bd8 2 helpful votes
    2 of 5 stars Reviewed March 16, 2015

    It is a good hotel but staff was very rude and not friendly at all... They were good to the the Europran guests though but since we were Asians maybe they wete not good at all...they have reserved tables for their permanent guests for breakfast which was not told to us and none ofthe tables had a reserved board so... More 

    Was this review helpful? Yes 3
    GrandPark5630, Leiter Front Office at Grand Park Hotel, responded to this review

    Dear Mrs Mansi, Thank you for your visit, as a part of an information trip for travel agents, at the invitation of the house. I am very sorry that you say that your whole stay and the team of the hotel are bad, just because of your negative impressions at the breakfast. We have guests from 34 different countries and... More 

    Leeds,UK
    Level Contributor
    65 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 63 helpful votes
    4 of 5 stars Reviewed March 2, 2015

    The hotel is a fantastic experience, booking in is very easy, the young lady behind the bar is a miracle worker and easily manages to serve the whole room, food is of a very high standard and the spa is so welcome after a days skiing, my only gripe and quite a serious one is that I thought the beds... More 

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    Bucharest, Romania
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed January 26, 2015

    We've stayed for Christmas in The Grand Park Hotel, where we have been welcomed by kind staff. The rooms are cozy and clean, and the SPA is awesome. You have there a lot of saunas, and an igloo, where you can chill after the finnish sauna. The dining was extraordinary, and on 25th they had a special meal, which was... More 

    Was this review helpful? Yes 1
    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    4 of 5 stars Reviewed January 4, 2015

    We had two adjoining rooms for our family of four....rooms were spacious, modern and well fitted out. Except for, the beds.....which were not very comfortable. The kids loved the jacuzzi tub in the master bedroom. All their front office ladies, the restaurant manager and spa staff were extremely courteous and helpful. The restaurant manager was very supportive to our vegetarian... More 

    Was this review helpful? Yes
    Level Contributor
    5 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed October 6, 2014

    The rooms are cosy and comfortable, and so are the beds; the view of the mountains is stunning. Staff is extremely friendly, competent and welcoming, making you feel very welcome and at ease. The hotel is a true spa, and the food is of high quality. lovely possibility to sit on the balcony and breath the pure air. A wonderful... More 

    Was this review helpful? Yes
    Munich, Germany
    Level Contributor
    38 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    5 of 5 stars Reviewed July 28, 2014

    Absolutely stunning hotel set at the foot of the Alps. The view is incredible! The staff are amongst the most intuitive and professional I have ever met (I have stayed at a lot of hotels). In many ways, it reminded me of the Mount Nelson Hotel in Cape Town - the level of service, professionalism and the quality of the... More 

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    Moscow, Russia
    Level Contributor
    1 review
    5 of 5 stars Reviewed July 18, 2014

    High-end hotel, staying in it just a fairy tale, and like all the staff, special thanks to Claudia, very touched by her attention and care of our holiday, and thank you Anna for her attention and desire to help in any one situation, divine cuisine, spa treatments magical. Everything was super! Oxana Kostyunina.

    Was this review helpful? Yes
    WAREMME
    Level Contributor
    79 reviews
    35 hotel reviews
    common_n_hotel_reviews_1bd8 76 helpful votes
    5 of 5 stars Reviewed July 2, 2014

    We have been staying in a room Studio Gastein & Schlossalm, CAT G during one week end of June 2014.Food was excellent, I would rate as a comparaison at least 15 in Gault Millau. Room was very large(see pictures) and staff and even the lady in charge of the hotel was present to supervise the restaurant.Spa is also very nice... More 

    Was this review helpful? Yes
    Level Contributor
    30 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 15 helpful votes
    5 of 5 stars Reviewed June 24, 2014

    I spent my 5th snow holidays here and will be back for more. The staff is ultra effecient (Austrian) and frindly. It is REALLY gourmet food by a award winner chef. The spa is simply one of the best i saw on a 5* hotel, where you can relax after a day ski.

    Was this review helpful? Yes 2
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