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Hotel Astoria

Salzburger Strasse 24, Bad Hofgastein A-5630, Austria
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Best prices for: 1 room 1 guest
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Hotel Astoria
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Hotel Astoria
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81 reviews from our community

Traveler rating
    39
    25
    10
    4
    3
See reviews for
27
32
3
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (81)
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    (14)
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Oxford, United Kingdom
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 7, 2015

There's something going on at the Hotel Astoria in Bad Hofgastein. We have been visiting this hotel for our skiing holidays since 2011, and we love the place, the facilities, and so on. One of the best things about this hotel is Frau Schweiger who runs the front of house. She is super-brilliant... when you are making your booking, when... More 

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MichaelaPfeiffer, Manager at Hotel Astoria, responded to this review

Dear guest, first of all we want to thank you for your honest feedback of your stay and your positive words about our team, hotel facilities, location, skiing area and our service in general. We feel really very sorry, that you couldn’t enjoy your holidays as you were used to the years before at hotel Astoria. We agree – the... More 

Liberec, Czech Republic
Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 23, 2015

The cost does not correspondent to real status of the hotel. My opinion is that the 4 stars hotel is not corresponding to german standard. There is not a reason for the positive comments. The food is not excelent and the accomodation a s well. 3 stars is max from my point of view

Was this review helpful? Yes 2
MichaelaPfeiffer, Manager at Hotel Astoria, responded to this review
Google Translation

Sehr geehrter Herr Krystof, vorab bedanken wir uns für die scharfe Kritik. Wir bedauern sehr, dass Ihr Aufenthalt nicht Ihren... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2015

For us it has been a nice surprise! Travelling with our 5 years daughter, all the staff has done anything to accommodate all our needs. All the personnel was great, but the best of them was Darius, from the main restaurant. Always smiling and ready to make a memorable experience at every dinner! The Exec Chef was sensational, for every... More 

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MichaelaPfeiffer, Manager at Hotel Astoria, responded to this review
Google Translation

Sehr geehrte Frau Adela, herzlichen Dank für Ihre überaus tolle Bewertung Ihres Aufenthalts. Es freut uns, dass Sie sich bei... More 

Holsbeek, Belgium
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed February 2, 2014

This hotel is poorly run and badly managed. I stayed in this hotel with 2 friends. We deliberately booked a deluxe family room to have sufficient space. Upon arrival, we were shown a double room with only two beds. When I gave the receptionist our voucher proving that we booked a deluxe family room for 3 adults, the staff just... More 

Was this review helpful? Yes 6
Constanta, Romania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2014

We spent a wonderful ski hoilday in Bad Hofgastein and I am saying wonderful not only because of the ski sarea but also because of the excellent conditions offered by ''Hotel Astoria '' . Clean and modern rooms , very polite , kind and professional personnel , good food and tip top spa ( swimming pool , sauna , beautiful... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2013

It was excellent. Staff were very friendly and all of them speak english too. We met some employees from Slovenia and that was very pleasant surprise. Spa isn't very big but it's big enough for all. They have turkish, finnish and ir sauna. Everything is clean and pleasant for living. We spend great week in this hotel. We'll upgrade our... More 

Was this review helpful? Yes 1
tm
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 24, 2013

I was expecting best. It was just good. They have good wines in Austria. They just don't know where and how to sell them. Friendly staff, food was with pretention of gourmet but was only good. Clean in rooms also clean at spa and sauna.

Was this review helpful? Yes 1
Cork, Ireland
1 review
5 of 5 stars Reviewed February 28, 2013

We had a fantastic time. All the staff were friendly & most spoke English. We arrived 3 days late & the hotel gave us an additional 3 days at a small upgrade charge. We really enjoyed the bar attached which is also open to the public & the atmosphere was brilliant. The food was really good & we cannot wait... More 

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Reykjavik, Iceland
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 11, 2013

We just came back from a 7 day skiing vacation from Bad Hofgastein. First we were booked to Hotel Das Moser but do to overbooking there we got Astoria and we are so glad we did. After the 2 hour bus drive from Salzburg airport we got a warm welcome from the reception staff. We had our 2 teenagers with... More 

Was this review helpful? Yes 2
Ptuj, Slovenia
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 15, 2012

Hotel Astoria does not have friendly personel to accept guests. Wellness center is of poor quality . Location of the hotel is in crowded part of Bad Hofgastein . Massage therapist is arrogant reiki practitioner without qualifications . This hotel need a lot of improvements in quality as well as attitude toward guests.

Was this review helpful? Yes 3
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