having booked this hotel as part of a package holiday, i then checked the reviews. reading them i felt that i might have made a mistake. but when i got there, i found that the hotel was exactly what it is advertised as...a three star hotel. dont expect to get 4 or 5 star quality, as that is not what... More

Shabby rooms, unsavory food, careless unprofessional staff and, worst of all, outright rude and hostile management. The hotel has no lobby or any common area where one could gather with friends after dinner. The gathering room advertised on the website was locked during our whole stay, and the management refused to open it despite our requests, saying those were private... More

This is the worst hotel we ever stayed in Austria. Absolutely terrible room service. The staff does not change towels (never) in the bathroom. There is no bar in the hotel and the guest room is closed. So there is no place to meet up after skiing, not even in the canteen. The bar outside works till 8pm. There is... More

Hotel was nice and clean, renovated a few years ago? Our room was spacious but cold, obviously no one had stayed in it recently. It took two days for the room to warm up. Staff was nonchalant and did the minimum. They answered when asked and that's it. Breakfast was ok and dinners, too. Location as such was fine, close... More

Our first impression was that it's not a Hotel, rather seems like a hostel. The front door of the room and the basin were broken. The most ridiculous thing was a paper sheet on the front door of the room (inside) - with this sentence :"Please dispote your empty bottles by yourself - otherwise we account €1 per bottle on... More

We paid 112.- EUR/night with halfboard, since the housed advertised itself as a 3* hotel. Opposite to that, the house most probably had any kind of renovation back in the 70's... Our bedclothes and towels were torn and leaky, the basin and the door were broken. They charge fee for taking out all kind of empty bottles from rooms to... More

This hotel is run-down & dirty with very rude staff. If you are half-board you MUST finish dinner before 20:00 and you may be sharing your table with other guests e.g. we (2 people) had to share with 4 others we did not know. Breakfast was very poor . We are frequent visitors to Bad Hofgastein and the standard in... More