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Crowne Plaza Yantai Seaview

4.5 of 5 No.299 Gangcheng East Main Street, Laishan District, Yantai 265500, China
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Certificate of Excellence 2014
Crowne Plaza Yantai Seaview
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Crowne Plaza Yantai Seaview
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238 reviews from our community

Traveler rating
    105
    105
    23
    4
    1
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6
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65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The hotel is modern, new and with a luxurious fit-out. Very large atrium and lobby area with a nice coffeeshop and breakfast. Its located in the suburbs and there is nothing outside the hotel making it a great place if you check in late and leave early.

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Yantai, China
Contributor
19 reviews 19 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The club lounge was quiet & cozy. Great for evening drinks and a little dinner. Breakfast there was OK too. The room was very good. Great sea view. Really comfortable bed & pillows! Too bad it was so dismal and gray outside when we were there. A coat hook for the bathrobe close by the shower stall would be helpful.... More 

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Shanghai, China
1 review
1 of 5 stars Reviewed October 21, 2014

I tried to order a pizza at the room service! they suggested me a burger (waiting time 20min) as pizza would take 50min! After 30min they called me saying burger would not be available!! I needed 1hour to receive a sandwich which I did not order. After that I called them again. but....they repeated over the phone: I am sorry... More 

Was this review helpful? Yes
Vivian S, Public Relations Manager at Crowne Plaza Yantai Seaview, responded to this review

Dear guest, Thank you very much for sharing your feedback with us. We are so sorry about the inconvenient experience you had in our hotel. The feedback which is like yours is very valuable to us. The hotel takes guests’ feedback seriously and try all our best to improve the service and correct our behavior. We would love to ensure... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 21, 2014 via mobile

If you sleep hot and need room temp 70F or 22C or less in order to sleep, don't stay here. Hotel staff told me that their central air was set to go no lower than 22C. Problem is, my room is set at lowest possible temp and room temp ranges between 22.5 to 25C. They offered to switch rooms but... More 

Was this review helpful? Yes 1
Vivian S, Public Relations Manager at Crowne Plaza Yantai Seaview, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts and concerns. We are very sorry that you experienced inconvenience due to the carpet and temperature problem. Rest assured that we are looking into the details, ensuring that we address and improvethe necessary services to provide all our guests with an excellent experience while staying with us. We... More 

Lamorlaye, France
Top Contributor
83 reviews 83 reviews
69 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 8, 2014

On the coast (almost) this hotel works hard to please. Generally the staff are great, although check in can be a bit tedious (more from the number of documents and photocopies that need to be made - a bit grim if you're tired). Check out is a slow process.......The cappuccino was a wonderful surprise - almost to Italian standards! Room... More 

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Vivian S, Public Relations Manager at Crowne Plaza Yantai Seaview, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crwone Plaza Yantai Sea View. We are very sorry that you experienced inconvenience due to the check in and check out experience. Your comments has been documented and will certainly be looked into. We appreciate your feedback as this is our... More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 28, 2014

Nice looking hotel... But the hotel rooms facilities need much improvement. The first room was aircon was not working well. Tried to lower the temp but tit did not work. The technician came tried adjust and it was almost midnight. Had to request change of room. 2nd room aircon unit was noisy. The least they could do was to check... More 

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Vivian S, Public Relations Manager at Crowne Plaza Yantai Seaview, responded to this review

Dear Guest, Thank you very much for choosing Crowne Plaza Yantai Sea View and taking your time to share your feedback about the hotel facilities and air conditioners .Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken.Your comments... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2014

excellent rooms, great service, we traveled with 3 little kids (Ages 8,6,2) we ordered a twin room and planned to add a baby bed, the stuff was so helpful, they changed our room to a larger room, we added a single bed and a baby bed for a small amount. it was a pleasure to stay there.

Was this review helpful? Yes
Vivian S, Public Relations Manager at Crowne Plaza Yantai Seaview, responded to this review

Dear Guest, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we wereable to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we lookforward to... More 

Bremen, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed for a couple of nights in this hotel. It was my 5th or 6th stay and compared to other hotels in Yantai, this is the place to stay. As a member of priority club I got an upgrade to a nice seaview room. The rooms are according to latest standard and if you book right in advance for... More 

Was this review helpful? Yes
Vivian S, Public Relations Manager at Crowne Plaza Yantai Seaview, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your stay with us and for being a IHG Rewards Club member, we value your loyalty to our brand and hotels. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in... More 

Amsterdam, The Netherlands
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 24, 2014

Was in the hotel for 2 nights > when I arrived in the room, the temperature was 28C > turned on the airco ... humming sound but no breeze .. so, down to reception & complained > eventually was given another room . slightly larger, but again very warm >> was given a fan, but this only cycles the warm... More 

Was this review helpful? Yes
Vivian S, Public Relations Manager at Crowne Plaza Yantai Seaview, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts andconcerns. We sincerely apologize for the inconvenience due to the air conditioners and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience while... More 

Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 2, 2014

Stayed here May 14, for 2 nights on a business trip. Quite possible one of the biggest hotels I have ever seen, this place on the surface seems okay, but the list of horror stories is un-imaginable. 1/ Blocked toilet. 2/ No Air Cond 3/No hot water. 4/ No Wi-Fi I mean seriously when your away from home you need... More 

Was this review helpful? Yes
Vivian S, Public Relations Manager at Crowne Plaza Yantai Seaview, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts and concerns. We are very sorry that you experienced inconvenience due to the toilet and air conditioner. Rest assured that we are looking into the detials , ensuring that we address and improvethe necessary services to provide all our guests with an excellent experience while staying with us.... More 

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Additional Information about Crowne Plaza Yantai Seaview

Address: No.299 Gangcheng East Main Street, Laishan District, Yantai 265500, China
Phone Number:
Location: China > Shandong > Yantai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Yantai Seaview 4.5*
Number of rooms: 701
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Also Known As:
Crowne Plaza Yantai Seaview Hotel Yantai
Hotel Style:
#2 Luxury Hotel in Yantai
#11 Best Value Hotel in Yantai

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