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Hope Lake Lodge & Conference Center

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2177 Clute Road, Virgil, NY 13045
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Hope Lake Lodge & Conference Center
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Hope Lake Lodge & Conference Center
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480 reviews from our community

Traveler rating
    250
    148
    54
    16
    12
See reviews for
350
23
2
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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Edison, New Jersey, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Enjoyed the stay .very well maintained and clean indoor water park .It was perfect for my 5 year old daughter.since the water park is heated you can visit this place in any season of the year .They have entertainment for kids like face painting ,crafts and dinner events as well .

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Toronto, Canada
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My experience started with booking over the phone, and I was blown away by the polite and helpful agents. They answered all my questions, did not rush me when I had trouble settling on dates, and offered helpful advice. Rooms are very large. We stayed in a suite with a queen bed and a pull-out sofa. The full kitchen is... More 

Was this review helpful? Yes 1
Albany, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall the place is nice and the waterpark is great. Acorn grill seemed overpriced for the portions you get and service was hit and miss. Got an overall since that employees didn't really care...we reported several issues and nothing was ever done. None of them were earth shattering, but we were surprised by the lack of response. Lobby/gift shop/rooms were... More 

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Hope Lake Lodge is an excellent place to have a vacation in New York state. The staff are amazingly helpful and friendly, the rooms are clean and spacious, the full kitchen helps if you want to save $ and cook on site. Grocery stores are a 10 minute drive away. The indoor waterpark is a blast! My kids (5 and... More 

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Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

we recently spent weekend at this lodge and i can say it was excellent. my 6 year old daughter had real good time in the indoor water park. water park is very well maintained and water was warm so it was a soothing experience. clean rooms, good service, calm and quite place with kid friendly indoor water park i will... More 

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Samantha R, Reservations Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you for taking the time to review us! Our favorite reviews are guests who are excited to recommend us to their friends and family. We hope that you will consider staying with us again in the future as we have many great amenities to enjoy year round. More 

vallet stream
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

rooms are very clean, food was very good as we tried almost everything worth trying. portions are a little on the small side for the $$, all staff was very friendly except a blonde that works the bar on weekend nights...didn't bother to ask her issue but she def had a chip on her shoulder so I didn't stick around... More 

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Samantha R, Reservations Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you so much for taking the time to review our property! We pride ourselves on being a family friendly resort offering amenities that will appeal to the whole family. Guests often comment that our spa is a hidden gem here, I will pass along your kind feedback to our Spa Director! We will continue to improve on the little... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The place is nice and clean, staff are friendly. The water park is kids friendly, my 2 & 6 year old had a blast. We when for our daughter's spring break vacation, the only reason why I probably wouldn't go back is because after the water park closes at 9pm you are left with nothing to do the arcade also... More 

Was this review helpful? Yes 1
Samantha R, Reservations Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you for taking the time to review Hope Lake Lodge and Indoor Waterpark. It is regrettable that your stay with us did not meet the expectations that we have set out to provide for you. One of the major purposes of online reviews is to highlight areas of improvement and your feedback provides our hotel with valuable information that... More 

Wyckoff, NJ
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I took my 6 and 12 year-old girls to Hope Lake Lodge for a few days this month, primarily to enjoy the water park. The positives: the room was spacious, comfortable with many amenities and quiet at night. The water park, while small, was very manageable and easy to keep an eye on the girls. There was something for all... More 

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Samantha R, Reservations Manager at Hope Lake Lodge & Conference Center, responded to this review

We appreciate our guests observances and feedback. We are always looking to improve our guest experience and it is your feedback that assists with that. Our guests love our outdoor heated pool and patio, a rare find in Central New York in the middle of winter! We look forward to hosting you and your family in the future. More 

Matawan, New Jersey
Contributor
18 reviews 18 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was our second trip to the Hope Lake Lodge with our 3 children, ages 5 and 2, and we enjoyed it immensely. We stayed in the suite with the log cabin bunk beds which our children loved, and the suite also had a nice bedroom with a queen bed. The resort was much more crowded than it was last... More 

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Samantha R, Reservations Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you for your kind review of our property! Families with children love our Ledge Rock Suite with Bunks. Our reservations department calls this the "Kids Den" as most kids don't want to leave! Some of our guests enjoy the magic of swimming in an outdoor pool that is heated to 84 degrees year round. We even heat the patio... More 

Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm at the end of my first visit to Hope Lake and can't wait to come back! We are here through our vacation club (Global Discovery) and have a two bedroom suite for the week. Check in was lovely- Karina (I think) was so friendly, personable and funny that it was a great beginning to our stay. Our suite of... More 

Was this review helpful? Yes 1
Samantha R, Reservations Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you, thank you, thank you for such a detailed account of your stay at Hope Lake Lodge! Our Spa Director was thrilled to hear that your massage was the best ever. We have an amazing staff who love to see happy guests, your review is further proof that they are doing a great job. We pride ourselves in offering... More 

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Cedar River Suite (224)
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Northwoods Suite (71)
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