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Hope Lake Lodge & Conference Center

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GreenLeadersGold level
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2000 NYS Rt. 392, Virgil, NY 13045
1 room 1 adult
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Hope Lake Lodge & Conference Center
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568 Reviews from our TripAdvisor Community

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Grand Rapids, Michigan
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We have stayed here once before, and it was the same problems then. We love the lodge, the ski hill, all the activities, the water park, etc, and all the employees are really nice- but no one seems to be on the same page. We'd ask the front desk something, and they would give us an answer, but tell us... More 

Helpful?
Thank Meg S
South Amboy, New Jersey
Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

It's a really nice resort. Lots to do for kids and families in the winter. Very clean hotel. Rooms are nice and clean. Kitchens are well equipped. Had a great weekend there with two kids ages 2 and 5. Didn't even leave the lodge. Water park is nice. The water is warm. Would definitely visit again.

Helpful?
Thank bahaaamba
Upstate NY
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our family of 4, along with 2 other families, booked rooms for new years eve due to a NYE promotion ($150/night) that listed many fun activities for the celebration. Unfortunately we were not able to secure dinner reservations at Greek Peak's Traxx or the lodge's restaurant, Acorn, as they were sold out. That was disappointing but thankfully our rooms had... More 

Helpful?
Thank jkumpon
Nyack, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I came with children ages 7 and 10. They loved the waterpark but it is probably too small for older children. The hotel is more rustic in person and not as I imagined from the website pictures, but still nice. However, I would not be happy if I had paid full price for a two night stay. Employees are very... More 

Helpful?
Thank nic7088
Fort Lauderdale, Florida
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 5, 2016

My family and I were planning to ski and do some tubing this past late December, but due to the very mild Winter, the slopes and tube runs never opened. So we had the indoor water park and the wonderful bar in the lobby to entertain us. The kids had a great time with the water park and the arcade.... More 

Helpful?
2 Thank Luis R
NJ
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 29, 2015

We have stayed at this resort twice and had a great time during both stays. Our boys (3 and 5) love this place. The waterpark is definitely a bit smaller than other places like Great Wolf and Kalahari, but it doesn't seem to get as crowded which is nice. Food options are VERY limited but the staff is friendly and... More 

Helpful?
3 Thank jerseybrad
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 23, 2015 via mobile

Went with my husband to this hotel and even though it was obviously geared towards children, we had a good time. Our hotel room was massive and I loved the cozy electric fireplace. The water park, again, is meant for young kids, but we used the facilities and enjoyed ourselves by using the hot tubs and the wave pool. Right... More 

Helpful?
Thank Fraidy G
Rochester, New York
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 11, 2015

This is the third year we have visited Hope Lake Lodge and the indoor water park. The staff is friendly and helpful. The starbucks in the gift shop is a welcome addition :) Our room was spacious, comfortable and clean. The front desk had movies we could borrow for the in room dvd player and they had a selection for... More 

Helpful?
2 Thank Globalgds
Samantha R, Manager at Hope Lake Lodge & Conference Center, responded to this review

We pride ourselves on being a family friendly resort offering amenities that will appeal to the whole family. We appreciate our returning guests observances and feedback. We are always looking to improve our guest experience and it is your feedback with matters (like the hot tub!) that assists with that. We hope to see you again soon! More 

Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 1, 2015

I came with my family on thanksgiving weekend. We were pleased with the cleanliness of the lodge and the it's water park facility. Our room was small, but we managed. The Staff was nice in general and helped whenever possible. Our issue was with the food mainly, especially the lunch and dinners. The food was subpar to say the least.... More 

Helpful?
1 Thank Boozik
Samantha R, Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations that we have set out to provide for you. One of the major purposes of online reviews is to highlight areas of improvement and your feedback provides our hotel with valuable information that we can review to... More 

upstate ny
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 14, 2015 via mobile

Had a wonderful time staying there while I was out town doing construction job for month you guys are great staff and friendly thank you liked everyone at your pub resturant. Great rooms with water park in same building

Helpful?
Thank upstatenyman67
Samantha R, Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you for your kind review! We are so glad that you were able to experience all that Hope Lake Lodge has to offer while on business. We hope you will consider returning to us again soon! More 

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Cedar River Suite (224)
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Loon Hollow (104)
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