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All 20 Hanmer Springs hotels

Heritage Hanmer Springs

4.5 of 5 Hotel   |   1 Conical Hill Road, Hanmer Springs, New Zealand
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Heritage Hanmer Springs
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63%
Ranked #18 of 20 hotels in Hanmer Springs
A recent review
4 of 5 stars reviewed 2 days ago
rosscooper Waihi
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232 people have reviewed this hotel

Traveler rating
    51
    92
    51
    31
    7
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30
130
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Waihi
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived early from Ashburton at 12:00pm but the staff were simply awesome. Checked to see if the room was ready. It was and we left our bags and went by foot to the nearby village shops for lunch. The room was set up well with a nice clean bathroom but a somewhat tired bedroom. In saying this it was... More

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Blenheim, New Zealand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I stayed at the Garden Suite for the weekend and really had an amazing time. The room was clean, fresh towels both days, shower was amazing, excellent atmosphere. The only downside was the room service we ordered. The burger was very oily, like soaking in oil. We arrived late and restaurants were already closed so we ordered... More

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GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this review

Dear Tin_p42, Thank you for your recent review and for sharing your experience with our readers. I will talk to our kitchen regarding your comments about the burger and hope to have a sound solution for you. Thank you for your kind comments and we certainly hope to host you again in the near future. Kind regards, David Latu T.H.E... More

Takaka, New Zealand
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in one of the villas on a road trip down south. On a positive note dinner in the restaurant was excellent-extremely good value for the portion sizes and quality of food, and a good selection of wines. I wouldn't eat anywhere else in Hamner now. Breakfast was another story-extremely expensive for the buffet and very average. I would avoid.... More

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GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this review

Dear SusietLigar, Thank you for your recent review and for sharing your experience with our readers. Thank you for your kind comments regarding our dinner service but with regards to your experience at breakfast this is something I will certainly look into as we have been receiving very good comments regarding the food and service. Your comments about the Villa's... More

Christchurch, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Superb location, right smack in the middle of everything - park you car outside in the impressive open span car park then leave it there as most of the immediate attractions - shops, booking agents, restaurants, activities & even the Hot Pools are all within 2-3mins walk. They've done well to refurbish this old Institution but it does fall a... More

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GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this review

Dear AnjHpr, Thank you for your recent review and for sharing your experience with our readers. Your kind comments regarding our staff, service and food has been well received by our team which was great. Thank you for your feedback regarding the room you stayed in and we have certainly taken your comments on board, I would recommend booking one... More

Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Had an enjoyable one night stay in one of the Garden suites. The suite was a good size & very warm. Heating had been turned on when we arrived. The treat me deal also gave us a voucher to use for food & beverage which we used to have dinner at their restaurant. We had great service & a lovely... More

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GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this review

Dear Karen S, Thank you for your recent review and for sharing your experience with our readers. The Treatme deal we promoted was of really good value and we are glad to hear that you made full use of it. Thank you for your kind comments and we certainly hope to host you again in the near future. Kind regards,... More

Greymouth
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great weekend in Hanmer staying at the Heritage. Room was large and comfy although it would have been nice to have had a small table or desk. Lovely grounds and the staff were pleasant and helpful. Can't comment on the restaurant as we at out each night, but I'd recommend as a relaxing place to stay in... More

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GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this review

Dear Murray_Cave, Thank you for your recent review and it is always good to hear from our Senior Contributors. Thank you again for your kind comments and we certainly hope to host you again in the near future. Kind regards, David Latu T.H.E Acting Hotel Manager More

Rangiora, New Zealand
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There is old world charm and modern convenience all rolled in to one in this hotel. Beautiful gardens, wonderful staff and delightful alpine village setting are the icing on the cake! Arriving mid winter in early evening I was delighted to go to my room and find heating already turned on. My room was delightful - a separate lounge area... More

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GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this review

Dear Na0miNZ, Thank you for taking the time to review our hotel and sharing you experience with our readers. It is always pleasing to hear our guests enjoying their stay with us and we have taken on board your comments regarding the Wi-Fi. Thank you again for your review and we certainly hope to host you again in the near... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

WOW - I had not been to Hanmer Springs before - but will definately be going back. This quaint yet modern hotel had a team of the most friendly staff you would ever meet. The rooms were cosy, the food (and wine) delicious - what more can I say? Had a very sound nights sleep!

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GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this review

Dear DixieW484, Thank you for taking the time to review our hotel and sharing you experience with our followers. I have shared your comments with our team and it was pleasing to hear that you enjoyed your stay with us, it is always our aim to give our guests T.H.E Heritage Experience and we are happy to hear that you... More

1 review
4 of 5 stars Reviewed June 9, 2014

very good location, friendly staff, good dinner and breakfast, parking just outside the hotel, hot pools in a few minutes walking distance, free towels at reception to take to the pools, wine list was just okay though

Was this review helpful? Yes
GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this review

Dear Janina R, Thank you for taking the time to share your experience and it is pleasing to hear that you found our service and facilities were to your satisfaction. I have spoken to our restaurant staff about our wine list and see if any improvements can be made. Thank you again for your kind words and we hope to... More

Bowral
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 30, 2014

Had a great time in a garden unit...the staff were so very accommodating bringing newspapers etc .very comfortable bed......good heating...totally private. Beautiful meal in restaurant,enjoyed a couple of 'happy hours' and lots of good chatter with other guests and staff.using the laundry later in the stay means you don't come home with a bag of washing Would return in a... More

Was this review helpful? Yes
GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this review

Dear Elizabeth S, Thank you for taking the time to share your experience with our readers and I am pleased to hear that you will return to visit us again in future. I have shared your comments with our team and we were glad to give T.H.E Heritage experience. Thank you again for your kind words and we hope to... More

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Additional Information about Heritage Hanmer Springs

Address: 1 Conical Hill Road, Hanmer Springs, New Zealand
Location: New Zealand > South Island > Canterbury Region > Hanmer Springs
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heritage Hanmer Springs 4.5*
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Also Known As:
Heritage Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Heritage
Heritage Hotel Hanmer Springs

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#10 Luxury Hotel in Hanmer Springs
Hotel Class
Official Description (provided by the hotel)
Just 90 minutes from Christchurch, Hanmer Springs is the perfect place to wash away your city concerns and soak-up the natural beauty of the Southern Alps. But refreshment need not stop at your dip in the hot springs - a stay at the Heritage Hanmer Springs will refresh you every which way. The Heritage Hanmer Springs' historic Hanmer Lodge building has been lovingly restored to its former glory, and is surrounded by immaculately landscaped gardens. The hotel is located in the centre of town, just a stone's throw (well, a short drive) to all of the region's natural wonders. ... more   less 
Number of rooms
65

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