We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Hanmer Springs hotels

Chalets Motel

4.0 of 5 Motel   |   56 Jacks Pass Road, Hanmer Springs, New Zealand
Hotel website
Hotel amenities
Save Saved
You added Chalets Motel to your Saves list
Chalets Motel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
98%
Ranked #4 of 20 hotels in Hanmer Springs
A recent review
5 of 5 stars reviewed 1 week ago
HeidiR4 Westport, New Zealand
  • Overview
  • Reviews (277)
  • Photos (84)
  • Amenities
  • Q&A
  • Room tips (59)
  • Location
  • More
Write a Review

277 people have reviewed this hotel

Traveler rating
    242
    30
    4
    1
    0
See reviews for
92
117
11
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • Any
English first
Westport, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked for a few families and each go a lovely chalet. Clean, tidy, warm and cosy with a lovely view over hamner. Pleasant friendly staff. Overall a lovely stay. Would definitely reccomend. Price was great too.

Was this review helpful? Yes
Christchurch, New Zealand
1 review
2 of 5 stars Reviewed 1 week ago

Had huge expectations after reading the reviews on here, but was disappointed overall. Stayed in the spa bath chalet, but there was hardly any hot water. After having a 5-10 minute shower (awful water pressure) post hot pools we wanted to have a spa bath. Unfortunately there wasn't enough hot water. Even after 1 hour and half there as still... More

Was this review helpful? Yes
Nelson, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed in chalet 6 thursday night, arrived at 5.30pm, greeted by 10 yr old boy at reception, no sign of owners, or other adult. Not really acceptable as boy not trained, no conversation or pleasantries. Critical customers are greeted by a trained adult, makes your custom feel unappreciated. Room very cold as all windows open, might have been nice to... More

Was this review helpful? Yes
Mapua, New Zealand
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Itevan was embodied customer service, making sure we had everything we needed, getting a bigger heater to keep us warm during a very frosty few days. The unit was clean but basic and needs updating (especially heating) to compete with some of the other motels around. Views are nice and the private spa the best.

Was this review helpful? Yes
Brisbane, Australia
Contributor
19 reviews 19 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We (3 adults) stayed at the Chalets Motel for one night in May in a 2BR chalet. The cabin was spotlessly clean and fairly small in size, yet comfortable (would have felt roomier if there were just two people). The beds were very comfortable, the bathroom and shower were great and the small kitchen was well equipped. The motel is... More

Was this review helpful? Yes
Perth, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 5, 2014

Beautiful chalet close to hot springs pools in town. Scenery was amazing. Only had a one night stop over to be close to Christchurch for a flight out the following day. Had everything we needed. Would highly recommend.

Was this review helpful? Yes 1
new zealand
Top Contributor
260 reviews 260 reviews
69 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed June 1, 2014

free wifi, great dvd selection, quiet spacious units. Great views, comfortable beds. This is a short 5 minute walk from main shopping area and is quiet. Each unit is separate so no noise from neighbours. I highly recomend. My first choice in Hanmer.

Was this review helpful? Yes 1
Chennai (Madras), India
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 1, 2014

Our group of 6 had booked the Chalet 6 which had 2 bed rooms and one bathroom. One bedroom had 3 beds and a pull out bed, the other had two beds. There was a lounge area with sofa and a dining area to accommodate 6 on the table. The kitchen was well equipped. We stayed for one night. There... More

Was this review helpful? Yes
Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 29, 2014

We checked into chalet no 4 at The Chalets Motel in Hanmer Springs on a lovely afternoon. The motel is situated away from the main road cutting it off from the hustle-bustle of traffic. The property is beautiful and has 10 wooden chalets with car parking and small gardens attached to the chalets. Our chalet no 4 was a 2... More

Was this review helpful? Yes
Brisbane, Australia
Contributor
16 reviews 16 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 23, 2014

We stayed 1 night in the 1 bedroom spa. The chalet had plenty of room and a very large spa. The kitchen was well arranged and had an oven as well as the cooktop and microwave. The motel is a few minutes walk from the cafes and spa/hot springs of Hanmer Springs. The service was great.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Chalets Motel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Chalets Motel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chalets Motel

Address: 56 Jacks Pass Road, Hanmer Springs, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Hanmer Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chalets Motel 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Priceline, Agoda, Venere, Tingo and BookingOdigeoWL so you can book your Chalets Motel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (60)
Viewed
View from room (32)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (6)
Viewed
Family/play areas (1)
Viewed
Dining (2)
Viewed
1:31
Videos (1)
Viewed
Bathroom (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (6)
Viewed
View from room (2)
Viewed
Room/suite (10)
Viewed
Other (7)

Amenities

Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Ski-In / Ski-Out Wheelchair access
Hotel Style
#1 Family Hotel in Hanmer Springs #2 Romantic Hotel in Hanmer Springs #2 Ski-In / Ski-Out Hotel in Hanmer Springs #3 Luxury Hotel in Hanmer Springs
Hotel Class
Official Description (provided by the hotel)
Your hosts, Pat & Jock Johnston, welcome you to The Chalets Motel, a unique alpine retreat situated in the picturesque resort of Hanmer Springs. Famous for its Hot Thermal Pools. 10 totally separate, modern, fully self-contained chalets. Each chalet has its own carpark with space for mountain bikes. All chalets have stunning views of the hills and surrounding mountains. Luxury one bedroom spa Chalet, with double corner spa bath. Sunny & quiet. Spacious grounds ~ children’s playground. LCD TVs with 40+ SKY Channels, includes all Sport Channels. Wireless Broadband & Free DVDs. Easy 600m stroll to the Hot Thermal Pools and village centre. ... more   less 
Number of rooms
10

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer