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All 20 Hanmer Springs hotels

Chalets Motel

4.0 of 5 Motel   |   56 Jacks Pass Road, Hanmer Springs, New Zealand
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Ranked #4 of 20 hotels in Hanmer Springs
A recent review
4 of 5 stars reviewed 2 weeks ago
GHJohn Dunedin, New Zealand
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279 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
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English first
Dunedin, New Zealand
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights for a family weekend break in a two-bedroom chalet and this place worked very well. Ours was a Lockwood construction building with moderate insulation and plenty of heating. The motel is within 10 minutes walk of central Hanmer Springs and the hot pools. The chalet was clean and well appointed with an alpine log... More

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Brisbane, Australia
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This place will stay with us all, for many years to come. Beautiful Chalets, great facilities and a great picnic area overlooking the snow capped mountains. Free wifi and all the pay tv channels included. Just down the road from the Springs and cafe/bar strip. We will be back.

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Westport, New Zealand
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

We booked for a few families and each go a lovely chalet. Clean, tidy, warm and cosy with a lovely view over hamner. Pleasant friendly staff. Overall a lovely stay. Would definitely reccomend. Price was great too.

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Christchurch, New Zealand
1 review
2 of 5 stars Reviewed July 12, 2014

Had huge expectations after reading the reviews on here, but was disappointed overall. Stayed in the spa bath chalet, but there was hardly any hot water. After having a 5-10 minute shower (awful water pressure) post hot pools we wanted to have a spa bath. Unfortunately there wasn't enough hot water. Even after 1 hour and half there as still... More

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Nelson, New Zealand
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 12, 2014

Stayed in chalet 6 thursday night, arrived at 5.30pm, greeted by 10 yr old boy at reception, no sign of owners, or other adult. Not really acceptable as boy not trained, no conversation or pleasantries. Critical customers are greeted by a trained adult, makes your custom feel unappreciated. Room very cold as all windows open, might have been nice to... More

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Mapua, New Zealand
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 8, 2014

Itevan was embodied customer service, making sure we had everything we needed, getting a bigger heater to keep us warm during a very frosty few days. The unit was clean but basic and needs updating (especially heating) to compete with some of the other motels around. Views are nice and the private spa the best.

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Brisbane, Australia
19 reviews 19 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 5, 2014

We (3 adults) stayed at the Chalets Motel for one night in May in a 2BR chalet. The cabin was spotlessly clean and fairly small in size, yet comfortable (would have felt roomier if there were just two people). The beds were very comfortable, the bathroom and shower were great and the small kitchen was well equipped. The motel is... More

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Perth, Australia
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 5, 2014

Beautiful chalet close to hot springs pools in town. Scenery was amazing. Only had a one night stop over to be close to Christchurch for a flight out the following day. Had everything we needed. Would highly recommend.

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new zealand
Top Contributor
261 reviews 261 reviews
69 hotel reviews
198 helpful votes 198 helpful votes
5 of 5 stars Reviewed June 1, 2014

free wifi, great dvd selection, quiet spacious units. Great views, comfortable beds. This is a short 5 minute walk from main shopping area and is quiet. Each unit is separate so no noise from neighbours. I highly recomend. My first choice in Hanmer.

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Chennai (Madras), India
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 1, 2014

Our group of 6 had booked the Chalet 6 which had 2 bed rooms and one bathroom. One bedroom had 3 beds and a pull out bed, the other had two beds. There was a lounge area with sofa and a dining area to accommodate 6 on the table. The kitchen was well equipped. We stayed for one night. There... More

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Additional Information about Chalets Motel

Address: 56 Jacks Pass Road, Hanmer Springs, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Hanmer Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chalets Motel 4*
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Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Ski-In / Ski-Out Wheelchair access
Hotel Style
#1 Family Hotel in Hanmer Springs #2 Ski-In / Ski-Out Hotel in Hanmer Springs #3 Romantic Hotel in Hanmer Springs #3 Luxury Hotel in Hanmer Springs
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Official Description (provided by the hotel)
Your hosts, Pat & Jock Johnston, welcome you to The Chalets Motel, a unique alpine retreat situated in the picturesque resort of Hanmer Springs. Famous for its Hot Thermal Pools. 10 totally separate, modern, fully self-contained chalets. Each chalet has its own carpark with space for mountain bikes. All chalets have stunning views of the hills and surrounding mountains. Luxury one bedroom spa Chalet, with double corner spa bath. Sunny & quiet. Spacious grounds ~ children’s playground. LCD TVs with 40+ SKY Channels, includes all Sport Channels. Wireless Broadband & Free DVDs. Easy 600m stroll to the Hot Thermal Pools and village centre. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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