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Pullman Magenta Shores Resort

Hotel website
1 Magenta Drive, Magenta, New South Wales 2261, Australia (Formerly Quay West Resort Magenta Shores)
Best prices for: 1 room 1 guest
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Pullman Magenta Shores Resort
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Pullman Magenta Shores Resort
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318 reviews from our community

Traveler rating
    122
    113
    40
    27
    16
See reviews for
100
114
5
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • English first
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  • German first
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  • All months
    (318)
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    (102)
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    (55)
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    (70)
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    (91)
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Sydney, Australia
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

The accomodation and resort is beautiful however the service really lets the place down . The lady on reception was rude and just really looked like she didnt want to be there . I ordered room service and specifically requested a gluten free meal for my son who is coeliac . I was told this would be ok as they... More 

Was this review helpful? Yes
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear SuzyQ1979 Thank you for your feedback on your recent stay with us. I personally appologise for the lack of service recieved through both our Front Office and Room Service department. I have addressed these details with our Food and Beverage manager who has used this valuable feedback to implement a process to ensure that this issue does not re-occur... More 

Taree, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I had a marvellous stay at this resort! We would have loved a longer getaway but had to settle for just three nights. The resort itself is very well kept with a lovely golf corse and beautifully maintained gardens. It is rated 5star but I believe a good 4 and1/2 is more accurate. We were accommodated in... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear Patricia N, We are delighted to hear that you enjoyed your stay with us. I have shared your comments with the team who are pleased to have recieved positive reviews on the service they offer. I have highlighted the minor issues with the Executive Housekeeper who will review the process in the housekeeping department and ensure that these issues... More 

Sydney, Australia
Contributor
19 reviews 19 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the best getaway resorts in the central coast, I loved walking around the resort and feeling the peace and calmness of being on holidays. I also felt safe. The rooms were spacious and clean, as well as the villas. The different pools catered for different activities and were so much fun! the playground also provided great... More 

Was this review helpful? Yes
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear Kiraywm We are delighted to hear that you enjoyed your recent stay with us. The team look forward to welcoming you back in the near future. Kind Regards General Manager More 

Contributor
20 reviews 20 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in a group of 6 family members and was quiet an enjoyable stay though couldn't do much activities due to rain. This resort is well placed near The Entrance yet it feels enough secluded from outside world. Its a great spot for couples and families as plenty of activities to do. Good: 1. Villa was fantastic with views of... More 

Was this review helpful? Yes
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear lt55id, Thank you for providing feedback on your recent stay. Firstly let me extend my apologies for the issues you experienced with both the key access to the pool and our breakfast service. I have addressed both points with the management team to ensure that our service levels are lifted. Thank you once again and we hope to see... More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We couldn't really fault our villa except for the large amount of spider webs on the outside of the windows. The breakfast buffet (not included in our package) was expensive at $96 for 2x adults & 2x 9 y.o. children. When we asked for more sugar to make a cup of tea we were ‘generously’ given 4 sachets! The kids... More 

Was this review helpful? Yes 1
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear Phil_chun, Thank you for providing your feed back on you recent stay. I do appologise that we missed the mark with certain aspects of our service levels offered through out your stay. I have shared your ideas with the team in regards to future bookings and we do agree this is an area we could have offered more. Thank... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We booked the 3 bedroom villa wch was perfect for our family of 5. The staff are very friendly n caters to all ur needs. Very kid friendly resort. Pool is great. Restaurant is good but wish there was more than 2. But the resort itself is a 5 mnt drive from Entrance so great location. My only complaint would... More 

Was this review helpful? Yes
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear Rishray Thanks for the review on your recent stay. We look forward to the opportunity of welcoming you back in the near future. Kind Regards General Manager More 

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Our short stay was "all we could have hoped for", somewhere modern and out of the way to relax. The studio room was fine and had everything we needed, the balcony overlooking the golf course was a great spot to sit and read. Outdoor pool was great and Breakfast was plentiful and good quality. We aren't golfers, but there is... More 

Was this review helpful? Yes
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear Glen M The resort surroundings are truly one of a kind and the team are glad that you enjoyed every aspect of what the area has to offer. Thank you for the review and we look forward to seeing you again. Kind Regards General Manager More 

sydney Australia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My first sight of my accommodation, supposedly 5*, was cobwebs on the entrance window both inside and outside. They had been there for some time. The room was rather plain, but the bed was comfortable. Shower room could have been better. Breakfast staff were very friendly and helpful, and the breakfast was delicious. Somewhat surprisingly, there is only one car... More 

Was this review helpful? Yes
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear dotsmate, I sincerley apologise for the cleanliness of your room on arrival and have adressed these concerns with the Executive Houskeeper and team. We are delighted to hear however that you enjoyed the offerings of our buffet breakfast ad shared these comments with the Food and Beverage team. Thank you for providing us with the feedback. Kind Regards General... More 

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