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Pullman Magenta Shores Resort

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1 Magenta Drive, Magenta, New South Wales 2261, Australia (Formerly Quay West Resort Magenta Shores)
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Pullman Magenta Shores Resort
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323 Reviews from our TripAdvisor Community

Traveler rating
    123
    115
    42
    27
    16
See reviews for
101
115
5
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Outstanding location between ocean and lakes, with a golf course and day spa, great restaurants, and just recently refurbished. Lovely maintained gardens around the villas and central hotel complex. Great staff. Had a superb evening meal of fresh local produce. Could not fault the stay. Rooms immaculate. Includes laundry washer and dryer, beach towels. Open and airy.

Was this review helpful? Yes
Sydney, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We recently (April) stayed at Magenta Shores with our adult family. Our apartment was a 3 bedroom. What a lovely place! It was more like staying in a private home. Breakfast in the dining room was great. We loved it and would definitely stay there again.

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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed overnight at the Pullman Magenta Shores to breakup a long road trip. Tired after being on the road all day we headed to our room for the night. After unpacking the car and settling in we began to notice the musty smell in the room and once we had removed our shoes the carpet felt (in places) slightly... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 1 week ago

The resort as a whole is lovely, plenty of amenities and well maintained. The 2 bedroom villa that we stayed in was spacious, clean and well stocked. Unfortunately that is where the pro list ends. We checked in at 3pm, asked for a dinner reservation for 8pm and went to the day spa onsite. I will admit to being a... More 

Was this review helpful? Yes
Sydney, Australia
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 3 weeks ago

The accomodation and resort is beautiful however the service really lets the place down . The lady on reception was rude and just really looked like she didnt want to be there . I ordered room service and specifically requested a gluten free meal for my son who is coeliac . I was told this would be ok as they... More 

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Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear SuzyQ1979 Thank you for your feedback on your recent stay with us. I personally appologise for the lack of service recieved through both our Front Office and Room Service department. I have addressed these details with our Food and Beverage manager who has used this valuable feedback to implement a process to ensure that this issue does not re-occur... More 

Taree, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I had a marvellous stay at this resort! We would have loved a longer getaway but had to settle for just three nights. The resort itself is very well kept with a lovely golf corse and beautifully maintained gardens. It is rated 5star but I believe a good 4 and1/2 is more accurate. We were accommodated in... More 

Review collected in partnership with Accorhotels.com

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Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear Patricia N, We are delighted to hear that you enjoyed your stay with us. I have shared your comments with the team who are pleased to have recieved positive reviews on the service they offer. I have highlighted the minor issues with the Executive Housekeeper who will review the process in the housekeeping department and ensure that these issues... More 

Sydney, Australia
Contributor
19 reviews 19 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is one of the best getaway resorts in the central coast, I loved walking around the resort and feeling the peace and calmness of being on holidays. I also felt safe. The rooms were spacious and clean, as well as the villas. The different pools catered for different activities and were so much fun! the playground also provided great... More 

Was this review helpful? Yes
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear Kiraywm We are delighted to hear that you enjoyed your recent stay with us. The team look forward to welcoming you back in the near future. Kind Regards General Manager More 

Contributor
20 reviews 20 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a group of 6 family members and was quiet an enjoyable stay though couldn't do much activities due to rain. This resort is well placed near The Entrance yet it feels enough secluded from outside world. Its a great spot for couples and families as plenty of activities to do. Good: 1. Villa was fantastic with views of... More 

Was this review helpful? Yes 1
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear lt55id, Thank you for providing feedback on your recent stay. Firstly let me extend my apologies for the issues you experienced with both the key access to the pool and our breakfast service. I have addressed both points with the management team to ensure that our service levels are lifted. Thank you once again and we hope to see... More 

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